Honestly I loved the service . The owner quickly identified the problem . Very passionate about his…read morejob because he took his time. He also has great reasonable prices not too much .

I would definitely recommend this place! I cracked my screen on my iPhone this morning and I was…read morelooking for a local place. I ran across the place just driving down Gordon highway. He was very professional and knowledgeable. My phone was done in 30 mins and I was on my way! Thanks!!!

Great service and took care of my son's Amazon tablet. Took there time and kept us updated along…read morethe way.

They cleared my phone of malware and annoying pop up Ads…read more Truly great service! The process took about 45 minutes and I was able to play a fun arcade game to kill time.

I came to iXpert to get my iPhone 5s fixed and wow the service and repair work was absolutely…read moreperfect. Brandon had me in and out in 20 minutes. I highly recommend these guys for any of your repair needs!!!

From the owner: It's a situation people run into all too often -- while taking an excellent selfie, you lose your…read moregrip on your phone and watch it fall, almost in slow-motion, right onto the concrete. The screen is shattered and so is your spirit. When you find yourself in this situation or a similar one, head to iXpert, conveniently located in the Augusta Mall! Our friendly and knowledgeable staff at iXpert are capable of repairing a variety of issues on all major cell phone brands. From cracked screens to broken headphone jacks, our staff can have your phone looking brand new in as little as half an hour. We take pride in our work and offer a 90 day warranty on all parts and labor, so you can bring your phone back to us if you're still experiencing issues after the repair. In addition to repairs, iXpert can customize most cell phones with colored glass, colored frames, and colored midframes. We can also perform factory resets and data recovery on all Apple devices. When you're ready for a custom upgrade, or when you're in need of a repair on your cell phone, make your way to iXpert. We'll have your phone looking new in no time!

Excellent prompt service! Price good! Dependable and gives military discount. Knowledgeable of…read morehis job/phones.

This guy is awesome. I brought in my iPhone SE with a cracked screen (previously replaced by…read moreBatteries Plus). He told me he was out of the black color but would have some the next day. I came back the next day and he knocked it out in about 15 minutes while I waited and didn't ask for anything like a three hour window and my password (batteries plus). The quality difference in the two pieces of glass were glaring, his attention to detail is second to none, his pricing is more than reasonable, and my phone is as good as when I walked out of the Apple store with it originally. When I need a future repair I'm taking my stuff here.

The family that owns the store are very kind and hospitable. The store is very clean and organised…read more The staff are kind and professional. If you are looking for a great variety of cell phone accessories this is the perfect store. Phone case and pop socket galore! Many options for screen protectors as well and they will even put it on for you if needed! Thanks again!

Very disappointing experience. I fully understand that if a…read morephone's condition is not acceptable, a store can say no. That is normal. But once your employee inspects the phone, agrees to a price, and puts it in writing your store is responsible for honoring it. On my first visit, an employee (Shan) inspected my iPhone 14 (unlocked), saw all the cracks and scratches, and still agreed to $250. He wrote the phone model, price, and his name on a note and asked me to come back the next day because data transfer was taking time When I returned, another employee (Raj) completely refused to honor that agreement. The excuses kept changing. If you cannot stand by your own employee's decisions, then why are they inspecting phones and giving written prices at all? Instead of resolving the issue professionally, I was treated rudely, accused of "forcing" him to buy the phone, and even threatened with calling security for absolutely no reason. I did not attempt to do anything wrong. I was calm, respectful, and only asking why your store was backing out of a written agreement. Communication was extremely unprofessional. I was told to switch languages because the employee was not comfortable speaking English, which is unacceptable in a customer-facing business. I won't comment on their repair quality they may fix phones well but their customer handling, accountability, and professionalism are terrible. This experience wasted my time, fuel, and effort. I would like a response from the owner regarding this incident. Until then, I would never recommend this store

I reached out about replacing my cracked screen. He responded within 15 minutes giving me the price…read moreand said I could come in the same day and get it done. I get to the business, and he tells me it'll only take ten minutes, and I can take a seat. I was checking the time, and he did not lie it only took ten and it looks just a good as when I got the phone!!

Mid September 2025 my wife's android phone (Samsung galaxy I think) became unusable due to all of…read morethe apps that the Grandkids had installed on her phone, which had a ton of pop up crap (adds?) that we could not get past, they were so invasive. Shawn took care of it. Once we described the symptoms he had us leave it with him and about an hour latter he called my phone and told us we had two options. We could have him wipe the phone, which would lose all her information and photos or he could uninstall suspect apps that had been installed by the grandkids. We chose the second option. Charged us $51 I believe, and had it running like it was new in about 2 hours. Highly recommend.

If we could put 10 stars still would not be enough! I had left my phone at another local repair…read moreshop in Bluffton on Fording Island Rd with estimated repair in 4 days. After 4 days and not hearing I called.... Was informed parts were ordered but not due in for 4 more days! again being patient waited. AFTER 4 more days I called was informed I could pick up phone at 11 am. Went there at 11 am and was informed part was not in yet but coming today. Lost patience took phone called HHI phone repair had phone fixed and in my pocket next day at 330 pm. Same price as other shop and with great service and communication HIGHLY RECOMEND!!!!! Arthur at Hilton Head National RV Resort Bluffton SC

My husband, who has VERY limited vision. panicked when his I phone froze and he could not fix it…read more We called Joe at Hilton Head Phone Repair. He was so helpful and his price was VERY reasonable. He even offered to help my husband with the I Phone's accessibility features. Thank you Joe for coming yo our rescue!