Big thank you to Craig for getting me in and out the door setting up my trailer hitch and wiring in…read moreminimal time. Very knowledgeable, expedient, and knowledgeable in his duties. Thanks Craig

Lost some of my car parts, then tried to make me pay to replace them. Very rude and argumentative…read moreemployees. 10/10 will never come back again.

I took my truck to the Richardson body shop in Gladwin after the front right side of my 2019…read moreSilverado was demolished by a deer. Mike and Josh took great care in making the truck once again look like it came right out of the showroom. They provided us with a new Equinox loaner while the Silverado was being worked on. When I got the truck back it sparkled. There was no evidence of the collision and the entire interior and exterior had been cleaned and detailed. It actually looked better than when we first bought it new. Thanks again Mike and Josh for the great service and end results. My wife and I are very pleased, Paul Cairns

I would give them zero rating. I took my car there because my car was bogging and when I put it in…read morepark, it would say system fail. Make sure your emergency brakes on. They told me there was nothing wrong with my car. A month later, I took it to another Ford dealer and it was my transmission needed to be rebuilt or replaced. I had the extended warranty. It was rebuilt. They made me feel like I didn't know what was going on with my car and I just wanted to get rid of the car. I've heard so many bad things about this Ford dealer I would never refer anybody

Bought a new 2024 Ford Bronco from this dealership. Found out just now that vehicle had been in an…read moreaccident that was reported on a carfax prior to purchase. Accident occured on May 11 2024, purchased July 8th 2024 . The dearship presented this as a new vehicle that had not been damaged. This dealer failed to provide a carfax or notify me of said accident and damage. The vehicles value was depreciated before I even purchased it, and I was charged full value for the vehicle. I was offered only an apology. When buying a new vehicle from dealership be sure to ask if it has been involved in any accidents. The carfax says vehicle was backed into in parking lot, the dealership claims that is not what happened and a car crashed into a pole that landed near the vehicle I purchased and the dirt that was flung up damaged the bumper causing it to be scratched.

AWESOME! Os got to my son who is 16 VERY fast and treated him well. We felt super comfortable with…read moretheir service! 10/10 great job.

I'd love to say this was a great company but they overcharged for towing because they thought the…read morevehicle flipped, lied about my car having full coverage so that we had it towed to their lot, and lied about my car being totaled so they could buy it cheap from us. Would not recommend.