Our Flag Lady store flag and pole. God bless America!! We love supporting this amazing local business. read more

Flag Lady's Flag Store - The Flag Lady store flag and pole. God bless America!! - Home Decor Near Me - Columbus, Ohio

If you email the company, they will not reply! Had high hopes, but the lack of response speaks volumes!

Not everything can be perfect, but as a business owner, you should never shy away from a dissatisfied customer - this is exactly what has happened to me when I contacted the owner directly because I wasn't getting what I needed from my current rep. Crickets. Hope this helps someone manage expectations when working with this organization. read more

I wanted a premium flag for my boat and received a very cheap flag. They offer good prices but not great quality for harsh environments. depending on one's needs, could be good for some, not for me. read more

Replaced my worn and tattered US flag today, so glad I went here The woman that helped me was very friendly and knowledgeable. USA made flags and they retire used flags as well. Great local shop. Buy local, not imported Amazon junk read more

All kinds of specialty flags available here. Some must be ordered. I stopped in to purchase a Ukraine flag for display at home. None available today but ordered one at a reasonable price. They make them in house and it will be ready for pick up in only a couple days! Knowledgeable & helpful employees. Custom services available. Parking is available behind the store, but it is a tight lot, be advised! read more

Great people work at the retail store ! The made in America stand they take is important to me!

First time visit to Flag Lady and the ladies were so wonderful. Super friendly and helpful. Huge selection of flags for sale and great items for the different seasons. Great prices and I Will definitely be back! MW I read more

Poor quality and morals. The worst quality and customer service. Worse than Ginny. Bad bad bad.

Just purchased the Tough-Tex American flag. It is super nice quality. Nicest Flag I've purchased. American made too. It was more expensive than what you would find at Walmart or Costco but that's because theirs are made in China. I Was happy to support this local small business. The owner is super nice and hard working. Small businesses need our help now more than ever. I'll be back to buy some more stuff. read more

Flag Lady's Flag Store - Home Decor Near Me - Columbus, Ohio

This is the best place to get flags. The staff is very friendly and helpful. They have a great selection and suggestions.

This place is nuts. Take that darn name seriously -- this is a flag store. I'm not sure what I expected from this place. I don't have much need for flags, but if I did, this is where I would head. They've got American flags, of course, in a near-absurd number of sizes, prices and qualities. State flags, international flags, military flags, sports teams' flags and decorative flags all find floor space here as well. This wouldn't be too shabby of a place to pick up an OSU banner, if that's you're sort of thing. Heck, the Flag Lady even has flag pins. Get that lapel ready. There were even folks making new flags in a back room. Crazy! read more

Flag Lady's Flag Store - Home Decor Near Me - Columbus, Ohio

It's no secret that the flag lady is the flagship for flags in Columbus. Handling many types of banners, from the triangular state symbol to the historical Gladsden Flag, the Flag Lady does her craft in a charming little store on High Street just north of Henderson Road. There is no parking on the High but there is a gravel lot in back. I came to spy the options they have for my parents who are hunting for a proper Buckeye banner to wave on their flagpole. ( Although with Saturdays result and the number of spoiled, fair weather fans in this town it may be worth it to check the various dumpsters up High Street for a free one.) Boy does this place have options; they have many different designs and styles to chose from. You can also suggest your own designs, they have the proper licensing being the place Brutus gets his flag with which he leads the football squad into the stadium. Though some designs have to be ok by the school. ( It can set the mind to wonder just what kind of ideas people come up with.) They have a program were you can bring faded flags ( American or Buckeye) and get 10-percent off; they know all the proper procedures to dispose of Old Glory. They also have on-line ordering. The Buckeye flags are American made with American materials; and they try their best to purchase American made goods for the other kinds of flags. There is so many styles of flags here that you should find what you need. The staff is really knowledgeable, friendly, and will help you out. The downside is price; where a box store would sell a prefab flag for 20- bucks, here a printed flag will run about $35, and a sewn flag around $45 for standard, and up to $45-$110 for even higher quality or designs. And it so goes the external battle of price versus quality. My advice is to find out which of those you favor beforehand. read more

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Knowledgeable about all kinds of flags and very helpful when you don't really know what you want! They make some flags in house! They were also okay with us bringing in our leashed pups! Will definitely go back! read more

Love this place!!!!! It's fun to look around at all the patriotic merchandise plus a large selection of Ohio State stuff!!!! The people there are very helpful and friendly. My husband is a Vietnam Veteran and it's hard to get him out of the store. read more

Flag Lady's is true to their namesake. It's a store of all things 'flag'. So if you happen to need a 'Welcome' flag, a flag with flowers on it, a Bennington flag, or perhaps a flag of Uzbekistan... Then this might be your place. The place overall feels old and patriotic. Unfortunately, the old and patriotic also means they can be old in their ways. I wouldn't come in here expecting to purchase a gay pride flag, which is slightly unfortunate as Columbus has one of the nations largest gay communities.. At least in the midwest. They're missing out on money while catering to a dying generation's wants. But it's American 'Patriotism' at its finest. I can't bitch about the pride flags.. The same as the dude before me shouldn't be bitching about the lack of confederate flags... The flag lady is simply practicing her right and Freedom to be one capitalist mother effer. And if you don't like it... There's always the Internet... And the next guy down the street looking to make a buck. Eff yeah, 'merica. read more

Poor customer service! The young guy who I talked to was so rude and arrogant over the phone. I'll take my business elsewhere.

Used to enjoy this place, my wife has been buying our flags here for years. Don't know what has happened but the prices are horrible compared to other places. and also customer service now sucks, it's nothing like it used to be 10 years ago when the old lady ran it. We Stop bye today but did not even make it in the door when some strange guy made my wife feel uncomfortable after stating he is running the business now. I think we will now have to take our business elsewhere. It's a shame because we used to love the store and wanted to support locally. Just doesn't seem worth it anymore. read more

This store has flags in every shape and size under the sun. Of the United States and of Ohio and Buckeye stuff out the kazoo! There's no parking on High Street but if you drive around the back of the store, down the alley, there are plenty of spots and a very cheerful entrance. I didn't see the flag lady herself but the fellow working there was really helpful. read more

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Gwenneth (not sure of spelling, she also goes by "the short lady!") was a great resource and not only helped us pick out a new flag, but also described the differences and pros/cons to different flag poles. She explained lots of options without being pushy. I've been inspired to start a garden flag collection, and I can't wait to visit this great local shop again. Love our new "We The People" flag! read more

Flag Lady's Flag Store - Home Decor Near Me - Columbus, Ohio

I love the Flag Lady Flag Store's concept I always have! I have never been in the brick and mortar store on High St. , I'm just not a shopper! Point and click is good for me. I do try to patronize LOCAL businesses when I can so this year when ordering my BLUE LINE flag replacement I thought of the Flag LadyUSA.com. I ordered a good sewn stripes/embroidered stars thin blue line flag and also ordered a nylon sewn stripes/ embroidered stars Betsy Ross flag. I also ordered a couple of blue line window stickers. I thought cool I'm spending my money locally , I only live maybe 10 miles at the most from the store It'll be great ! I ordered the stuff on 5/06/2021 ,my credit card was charged so I thought in 3-5 days my package will show up. Fast forward to 5/18/2021 - no flags, no emails, no nothing. I called the store and was told that because they didn't have the nylon version of the Betsy Ross flag ; the order was held up. The guy on the phone who acted like he hated his job; offered me a cotton version which I declined. I; the customer had to suggest that he ship the rest of the order and ship the BR flag when available. He agreed and said I should have it in a couple days. One point of this review is: How long would I have waited had I not called to check on the order? Point 2: Why was I not emailed with a status update on the order? Point 3- Other companies don't charge a customer's credit card until the order ships, FlagLadyUSA.com held my money for 12 days before I even called them. The owner of the store should note - if you are going to offer online shopping (like the big boys) then you must treat every order as a top priority! I feel like the neglected cousin at the family reunion right now; I am a local customer, right under your nose and this is what I get for treatment? I think next time I'll save my money and headaches and shop un local as in NOT FLagLadyUSA.com read more

Ordered two USA flags kits with extra attachments, not all the parts came but could not get a response from the company. I've flown the flag for over a year and the flag has fringes at the end from the wind, (my other i had for 10 years without fringes), and the mechanism to prevent the flag from spinning at getting hung up doesn't work any better that any other flag pole, won't get a painted pole again because this pole has much of the paint scraped off at the holder end. i do take my flags in when stormy weather is expected or on very windy days but will generally keep my flag flying every day that i can. read more

When I lived in Clintonville, I always told myself I wanted to stop in here to see what was to offer as far as Ohio State Flags, but I never made! Two years later.... I made it in this past weekend and very pleased with the experience! My husband and I went it since it was game day and we decided we really needed to purchase that OSU flag we have been wanting and it needed to be nice. As we walked in we were immediately greeted. We spoke with the woman (Her name escapes me) the entire time we were in the store, it was great! She shared that they make all the Flags for Ohio State, etc. She talked to us about the most commonly purchased OSU flags and provided us with a ton of useful information. Also, when you purchase flags there, if they begin to tear, all you need to do is bring it back and they will fix it right up for you for free! It's a great place! We will be purchasing another OSU Flag in the future which means we will definitely be going to The Flag Lady! :) read more

Have always had the best experience with the Flag Lady's Flag Store. There aren't many places like it-- the women behind the curtain working on the custom flags can do almost anything. I always make my way to the Flag Lady to check out the new products when I'm in Columbus. The renovations really created a beautiful space and even more variety. Highly recommend!!! read more

Went to their website to make sure the flag I wanted was in stock ....... their web site stated the flag WAS IN stock...... I then drove across town to purchase the flag for game day and was informed when I arrived that they didn't have the flag in stock but, they would be able to get it the next day by noon and would call me ......I gave them my phone number and name and waited for the call that never came ........ game day is hours away and I'm without my flag ......guess as a customer I don't even rate a phone call ........so I don't waste your time going there to purchase anything ......go somewhere else or do without like I have had to do......can you say hello eBay........ read more

I just can't say enough good things about The Flag Lady's Flag Store. I asked them to do a very intricate pattern, on an odd material in a short amount of time. No one else would even consider the project. The flag turned out beyond my imagination. It was perfect. Additionally, they were more responsive than any business I can remember dealing with. Because of the complexity, we needed a lot of communication. Every email I sent received a response within 5-10 minutes. This is the way businesses are supposed to be run. I give them my highest possible recommendation. read more

I've bought a dozen flags here over the years. They have a great selection and a lot of unique offerings. They have a license from Ohio State so if you want a Buckeye themed flag you will find it here. Service is very good when they are not busy but put five people in the store and you can get a full service meal and eat before you can get out their door. Off street parking is available, Confederate flags are not. read more

Sells very high quality flags, but I was greatly surprised to see that they carry confederate flags for sale in a store that is supposedly proudly American. We were going to buy an Ohio flag and a US flag for display on our house, but our child asked if "that was the bad flag from the news." Might be in their interest to update their standards with today's culture. read more

I bought my Gadsden flag here after hearing all the commercials on the local AM. I find it funny that this places claims to be so patriotic yet you can't buy a Confederate flag it you want one. It is a historical flag no different than any other, yet like so many other companies they feel they need to cave to these ridiculous and uneducated people and their agenda. I won't be doing any more business with this place. Not because I want a Confederate flag but because I find it moronic that people in our society think they have a right to dictate what other people can/can't purchase. Flag Lady - Grow a spine. Do you really think your business would suffer simply by selling a particular flag? I would hope that you understand what the flag truly represents and would take the time to educate your customers if they raise a stink about you selling it. This is the sort of thing I would expect from some wifi/liberal hotspot. Not the "Flag Lady". read more

Neat store. I went there instead of buying on Amazon because I like to support local stores. They had a lot of stuff I would have liked to look through but unfortunately the woman working (owner?) saw my bumper sticker (dog rescue-related) and felt the need to tell me every horrifically depressing story she had of her time working for a vet. I couldn't get out of there fast enough. I'm sorry for the things she's seen but perhaps an unsuspecting customer isn't the right audience? I would have likely spent a lot more money had I been given the chance. Next time I'll order from Amazon and save myself some depression. Yeesh. read more

This place is awesome! I wanted to fly a US flag outside of our rented townhouse. I went to Meijer and I bought a 6' pole with a 3x5 flag. Too big and they didnt have smaller options. I went to Home Depot and bought a 2.5'x4' flag and it was still too small and didnt have smaller options. So in my frustration, I returned those and remembered The Flag Lady's Flag Store and her commercials. So I went over there and they had flags of various sizes and flavors. From USA to other countries, sports teams (especially the Buckeyes), police and fire, etc. I explained my issue to the employee and he fixed me up. He got me a 2'x3' flag with a 6' pole (but told me to only use 1/2 of the pole, the last one was too long). He also hooked me up with a plastic eagle for the top and bracket. I was kinda bummed he could not offer me mounting hardware (had to stop at the hardware store for stainless steel screws). When it was all said and done, I was kinda bummed at the price ($45.56 out the door) considering the kit at Meijer was $9.99 and the other flag at Home Depot was $19.00. The other bad thing is the parking lot in the back. It is small and I drive a full-size car. They are limited to 9 parking spaces and its tight. You have to turn down West Weisheimer Road and go down a small alley to park back there. Otherwise, now I have a US flag I can proudly fly in front of my house! Great service!! read more

This place been in Colubus OH of YEARS and STILL a AWESOME place to get Flags and such!

True to their name but seriously over priced for Annin Flags!! You can find the exact same product in any big box or online retailer for much less. Cons... parking just sucks. ....Hate to say it but it's true. The "Flag Lady" herself is a little odd. ...made me feel uncomfortable. With so much competition and everyone selling Annin Flags now, don't think I would ever shop there or recommend them again. read more

If you're a rabid member of Buckeye Nation, there is no better place to outfit your garden or homestead with polyester Buckeye goods than at The Flag Lady's. As a matter of fact, the selection of OSU-themed flags might seem maniacal upon first impressions. Being an avid supporter of my alma mater, I decided to briefly entertain the idea of giving my front porch a little flare on gamedays, but after browsing most of the offerings in the store I was saddened when I realized that this was not within my budget. With the exception of a flag no larger than a pillowcase, I didn't see a single thing of worth on display that had a price tag under the $40 mark. The selection of MLB and NFL flags was impressive as well, but it was the same exact deal there as well. Maybe I don't know much about the flag-making industry, but this seemed to be at least twice what one should expect to pay for a piece of polyester with an emblem stitched on to it. Be warned, I suppose. Price aside, you'd be hard pressed to find a better selection of flags in this city. Like you'd ever be seeking that out in the first place. The Flag Lady also does custom flags, which I'm sure aren't cheap, but judging from a few of the examples that were proudly displayed in the annex next to the showroom, this is definitely a craft that they take seriously here. If you're going to embark on selling nothing but flags, you might as well push it to the limit! read more

Always got something, when you ask for something to be made, its made in a short amount of time. The people here have always been nice and loving, i would not change a thing. read more

I have to admit I've never been to the store, although if I ever make it out to Columbus, I'll definitely stop in to visit. The organization I work for needed a couple of international flags on a very tight time-frame (within 4 business days - why they waited until last minute is anyone's guess) and Lori (the current owner) bent over backwards trying to make that happen for us. I found the store online and saw that it had both of the flags we needed, but the website said to call to place special request orders so I did and at first I spoke with Patricia who said we would probably need to have the flags overnighted, but then passed me over to Lori. Lori assured me the orders would make in with 2nd day shipping instead and she was right, we got the flags on Friday, the day before our event...with one tiny issue. There was some miscommunication/misunderstanding and we ended up receiving the wrong flag for one of the ones we needed so I panicked and called her back even though it was after business hours on a Friday and I knew she was leaving on vacation soon. Lori called me back that same evening, placed a new order for us, had it shipped overnight Saturday delivery, and we got the correct flag just in time for the event. She is so wonderful to work with and I can't emphasize enough how amazing the customer service is at Flag Lady USA. We will definitely be ordering from this store again the next time we need flags for any event. I can't speak highly enough of Lori and how prompt and helpful she is. I would highly recommend Flag Lady USA if you need high quality flags for any event and not feel like just another number on Amazon. read more

I've purchased some hardware items from the Flag Lady over the phone. Agents were friendly and delivery was fairly quick. For those folks wishing to purchase a flag pole topper ornament however, be advised that the bolt attached to the ornament is not removable and you will have your work cut out for you if you need to shorten this bolt. an agent at Flag Lady misadvised me that the bolt was removable. I e-mailed this business explaining the hoops I had to jump through to adapt their product to my needs, and expected some sort of response, but none was given. Was not happy with this. read more

There is no one in the world like Mary and Lori! They love America and so do I! AND they love the Ohio State Buckeyes! My Mother bought our American flag that flew at our home at Mary's store many years ago and it finally fell apart about 10 years ago. I purchased a new one, along with an OSU Alumni flag and pole. I have to admit, I fly the OSU flag most of the time, but we have my father's flag from his funeral (he served in the U.S. Army) displayed in the beautiful triangle box in a prominent place in our home. The quality of Mary's flags cannot be beat, they are the best and they last "almost" forever! Not only is Mary an outstanding business women, she is a jewel of a person and so caring. God Bless Mary and The Flag Lady's Store, AND America! Go Bucks! Maurine Strom, Westerville, Ohio read more