Flame Broiler -- the move when you actually want to eat clean without suffering. Not saying it's high quality but it's decent enough. Korean-inspired rice bowls that are actually good for you? Yes please. The chicken is charbroiled, the portions are solid, and the Magic Sauce is lowkey addictive. White or brown rice, pick your protein, done -- fast, fresh, no regrets. Perfect for a quick lunch that won't slow you down. Worth trying if you've never been. read more

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I don't usually write reviews unless someone genuinely shifts the tone of my entire day -- and that's exactly what happened here at Flame Broiler in Tustin. From the moment I walked in, Rudolfo carried himself with a level of professionalism and presence you don't often see, especially in someone so young. There was no rush, no autopilot energy -- just intentional, attentive service that made me feel like I was the only customer in the room. He anticipated needs before I even asked, handled everything smoothly, and created the kind of welcoming atmosphere that most businesses try to train but rarely achieve. What stood out most was the generosity of spirit. Not just good service -- genuine care. The kind that makes you want to come back, recommend the place, and trust that you'll be treated well every time. Management should know they have someone with natural leadership qualities on their team. Employees like this don't just represent a brand -- they elevate it. If there's ever someone deserving of recognition or advancement, it's him. I'll definitely be returning, and a big part of that reason is Rudolfo. read more

Flame Broiler - Korean Near Me - Tustin, California

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I'm a huge fan of Flame Broiler but this location was so disappointing in terms of customer service the night of 01/23/2026. I was staying at a hotel nearby and wanted a meal to feed my small family. When I tried ordering online, there was no breakdown as to what the family meal includes or how many people it might feed, which is why I decided to walk in and ask these questions myself. Big mistake. The young man at the register was either having a bad day or couldn't care less about helping others. When I asked him what the family meal included he responded, "well, chicken." Next I asked how big it was and he used his hands to form a circle and say "well kinda like this?" I proceeded to ask: "does it include any rice, salad, veggies? AND also asked if he could show me what platter they put it on since his hand explanation wasn't all that helpful. He rolled his eyes, walked to the kitchen and then finally answered my questions. Despite craving Flame Broiler that night, his nasty attitude took my appetite away. My family and I walked away and took our business elsewhere. read more

Great option for quick service if you're staying in the hotels near by. They serve chicken and beef bowls as well as wings and other drinks. I tried their spicy Korean chicken bowl and it brought the heat, added with the magic sauce and it's a good and filling bowl. Really no complaints overall. Service was quick and courteous. Won't blame the staff but there were some areas that could use a mopping which I figured they'd get to when the closed up. Appreciate that they squeezed in my order a few minutes before closing as I just got into town. read more

Flame Broiler - Spicy Korean chicken bowl - Korean Near Me - Tustin, California

Health conscious. I'm traveling for work and this is very close. I wanted something on the other side and was pleasantly surprised. I had the no mini chicken bowl cause it was close to closing, and who needs a big meal near 8:00 The server didn't try to oversell me, but he was helpful. It tastes great, and I feel satisfied. read more

Flame Broiler - Mini NAE Chicken Bowl - Korean Near Me - Tustin, California

we came here for a quick bite in the afternoon while waiting for our room to be ready at a hotel nearby. i've been to many flame broilers but this one deserves extra credit. the young man at the counter was very nice and patient taking care of all our orders and reorders and changes to the order. he also made some very good recommendations on what to order. this isn't close to where we live --if it was i would probably be a regular read more

I liked it bc it's nice&clean inside. I came for the lunch happy hour but realized there's no price listed. Ended up just paying regular price bc the lady taking my order messed up. I said mini bowl brown rice half chicken half beef but she gave me a regular white rice chicken bowl. I was too lazy to say anything ... maybe get your receipt after ordering. Food was good just not what I came for read more

This location is AMAZING! Alejandro was working the register and wow, how refreshing! He was nice, smart, helpful and did an all around wonderful job! The food was delicious and the sauces were a good size unlike the location down the street. It's also more inviting. This location is way better and I will definitely be giving them more business! read more

I was staying & looking for a healthy takeout option & found it here. Fresh, quality ingredients with reasonable portions- not huge, not tiny. I got the chicken/bulgogi beef combo with veggies & brown rice, kimchi & a drink. They gave me a small cup to taste the exotic teas & juices so I could make an informed choice for my drink. Super nice staff. It's a clean, simple spot with ~8 tables for dine in business. My meal was ready quickly (less than ten minutes) complete with utensils. I went back a couple more times during my stay. read more

5/8/2025 12:30pm Would like to leave another positive review for the cashier/ person at the front. I always forget to ask for a name but he's the best. This man deserves to be in a restaurant because his service is that good. I've NEVER had a fast food worker ask me "would you like a cup of water?" A lot of skills like this are dead nowadays. Even in restaurants I'm not getting this kind of service. He asks questions that shows he cares. This man would do great at restaurants. He is the reason I come to this location rather than the other Tustin location. If you're reading this feel free to use this for potential Interviews. I always get a welcoming, attentive, and genuine service from you. These qualities you have will get you a job anywhere. If I got this service at a yard house, I'd tip 20% or more easily read more

Food was good ,simple and reasonable price . The bowl serving was big too. Place was clean and service was quick and very hospitable. I recommend this shop . read more

Flame Broiler - Regular chicken with veggie - Korean Near Me - Tustin, California

I needed a quick bite to eat before I finished the rest of my errands. Store was clean and service was friendly. I saw lots of regulars who must have worked nearby picking up to go orders. They were familiar with the staff and that was nice to see. Food was as expected but a nice surprise was the piping hot veggies. read more

They have picked up their customer service here. Helpful friendly environment.....I'll be back.

It's a hidden gem I came to have lunch with a co worker this morning the customer service is top notch she brought our lunch to the table so that was so nice of her the food was yummy n flavorful facility is super clean as well as the restroom thanks read more

The workers at this location are always so friendly and polite, even when swamped with people inside.

Was in the area for lunch and decided to stop by Flame Broiler since there aren't too many locations near me. Ordered the half and half bowl with rice and veggies on the side. Food was ready very quickly and tasted fresh. Always be sure to get a side of the hot sauce and the magic sauce! They pair perfectly with the meal. Thanks to Victor and his team for being so nice and efficient. The location was super clean and the service was quick. Honestly, if you want to feel full all day without that icky feeling -- Flame Broiler is the move. read more

Flame Broiler - You can buy and take home some of the magic sauce-- BOMB. - Korean Near Me - Tustin, California

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The food is amazing i came 3 times a week and the customer service is impeccable and above all super clean read more

Flame Broiler - Half and half with veggies and onions, delicious - Korean Near Me - Tustin, California

Food is really good. Fills you up! Good taste! Service is great and always welcomed when I walk thru the door! Nice place to sit down and enjoy my meal. Came a bunch of times and enjoyed myself. read more

Don't waste your money. I'm so regret that I didn't take a picture of the food, but the chicken was burned so bad. Only reason I didn't took a picture of the food is because was more focusing on taking a picture of the employee. This guy is so rude, of course you don't expect any greeting, he was sweeping the floor while I was eating in the restaurant, he had his own speaker on his belt and playing some gangster music so loud... just don't waste your money here.. read more

Flame Broiler - Employee - Korean Near Me - Tustin, California

Healthy fast food exists! Made to order, truly fresh actually healthy foods! First day food I have ever been to that made my chicken for my allergies, without the marinade! So it really is fresh and gorgeously healthy. It means alot when you need to stuff your face and don't want some crazy burger but it's California in California has the best burgers. And it's the first time in three years that we've eaten at a flame broiler since we've been back from Vegas. They make every effort for top notch service! Kudos!! You all rock! I love this place and prices aren't overly expensive for what you get! read more

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This establishment was clean and the food was made fresh and fairly quickly. I would have given my mixed meat, steamed veggie and white rice bowl a 5 but it was a bit on the bland side. That might be on me since I didn't order any sauce but, on its own, it was just a bit lackluster. read more

I come here for lunch every other day. Food and service is always great! I always get the mini chicken bowl with avocado never disappoints ! read more

My first visit! It's ciean and service was efficient and friendly. The food was good for quick service and a hint different so nice to have a change up! read more

I can't say enough great things about the staff here. They are always extremely attentive and provide exceptional customer service. I'm always greeted with a smile. Definitely recommend them. read more

I have been eating here since the new year. This is definitely my favorite flame broiler. The food has never disappointed me once and the service is always great. The employees are very friendly and welcoming, even the cooks behind the scenes say hello. I place my order online and have never had a delay during my 30 minute lunch break. I wish I knew all the employees names because they all deserve to be recognized for their outstanding food and service. My New Year's resolution was live a healthier lifestyle and flame broiler has made that possible. Thank You! read more

The chicken-less bowl. 5oz my ass. Asked for easy rice and got east chicken instead... Also the extra size of chicken says $3 on the menu board. Rings up $4. Avoid this place like the plague. read more

Flame Broiler - The chicken-less bowl. 5oz my ass. Also the extra size of chicken says $3 on the menu board. Rings up $4. Avoid this place like the plague. - Korean Near Me - Tustin, California

What a disappointment. The cost for a chicken and beef bowl without veggies is $13.00! It better be good! The rice was under cooked and cold. The chicken was all gristle and the beef was fatty. Very sad. The service was awful and they had a hard time counting my money and didn't know how to give me my change. read more

I was in the area and was craving Flame Broiler and was happy to find this location so close to where I was. The center is quaint but there was parking available. The restaurant was very empty, but all the employees wore masks and Covid precautions were taken into place. My friend and I ordered beef bowls with white rice and onions. The customer service was over the top, as we were even offered free packaged seaweed while we waited. I didn't take a picture, but our beef bowls were packed to the lid, it was super great because at times - certain locations don't always give you enough rice or protein. read more

I eat here a few days a week. Cashier and staff always friendly and helpful. Food is consistent.

The spicy chicken bowl was really good. They even have a special on Saturdays too. We were in town for a competition and this place was next to the hotel. Good if you are looking for something nearby. read more

Very fast and friendly always helpful and has the best drink selections the staff keeps place clean

Chicken is horrible and not fresh at all this is the second time in a row this happens to me. Chicken is dry and burnt. read more

Flame Broiler - a plate of rice and meat - Korean Near Me - Tustin, California

Today at 12:33 girl that's taking orders seems like she's in a rush. There are 2 ppl in line only. She does greet ppl and it's polite at all. She's not rude either but it's like a robot (maybe robots will greet u automatically) but seems like in her system there's no greet chip... Hopefully someone can bring it up to her. read more

Slowest service anywhere. Avoid going around lunch. Rude unhelpful staff that just say... It'll be out soon

Excellent!!! The food is better than most of the other Flame Broilers I've been to. Customer service is great as well! Starbucks next door is a plus! read more

This is consistently the best flame broiler for customer service in the area, hands down. Food is fresh and they aren't stingy with condiments. read more

Great food. Was staying next door at the Fairfield Inn and decided to try this place for dinner. Was pleasantly surprised by the quality of the food. Healthy, tasty and quickly prepared. Will definitely try this franchise again went back in the area. read more

I call in my orders and the staff are always beyond kind. The food is fresh and the tables are always clean. This is my daily lunch spot and it never disappoints. read more

Great location! The meat seems to be grilled better here and the staff is very friendly. I would recommend.

The food is fine. Just like the other flame broilers but took me 30 minutes to get my food, a chicken bowl with rice. I asked about my order after 3 people after me got their food and then my order comes out and she says a different name and I'm the only one there with no food so I have to ask her if it's mine and ask for my fork. $9 for chicken and rice is already pricey for lunch, but u pay it because it's fast to make and decent quality. But when it takes that long, might as well drive a little further a get Waba Grill read more