Was looking for a company to come in and help clean our house. This family owned business could not…read morehave been more responsive, professional and thorough. Great work and thank you!

I worked with Dante, the owner of Majic Cleaners, to get a quote and schedule my cleaning. He was…read morevery responsive and it was easy to get a quote and schedule a day for cleaning. I have a 3 bedroom townhome, 2.5+ baths, about 1700 sq feet. I felt the price they quoted me was very reasonable and cheaper than most well known companies. Knowing this, it made it all the better that the team that came and cleaned my house was on time and cleaned better than the franchise owned company I used to have clean for me. It was little things that made me noticed the pride they had for the business to have a good reputation. Examples of this were, they remade our beds very nicely, I saw them scrubbing the grate of my kitchen sink very carefully and throughly (which is a major pain!), they cleaned and wiped down all the surfaces of my stairs including the risers. My house also didn't smell like bleach when they were done. They took extreme care to clean like someone was watching, even though I was barely around. There was even a time when one of them was wiping down a counter and made it a point to let me know that there was a wedding ring on the counter and she was going to move it to another spot (she showed me where), just to make sure I knew there was something valuable out and she wanted to make sure I knew where it was. I had literally no complaints with what they did, I was 100% happy, I found nothing left "undone". Totally recommend them!

Without a doubt the best cleaning service in the Shenandoah Valley. They are responsive, on time,…read morea joy to work with and my house sparkles when they finish.

Look elsewhere! The owner, Andrea, quoted me $130 for an initial clean of our 4 bedroom 4 bath…read morehouse. I agreed, and two individuals from her staff arrived and cleaned for 5 hours. They were not able to finish, and this was for a rental, so said they would return the morning of the day my first Airbnb guest arrived. I then received an invoice for $310. I called the owner to clarify and she said that they charge $130 for the first two hours and $30/hr per cleaner for every hour thereafter. I told her I was not made aware of that and asked that she come back for only one more hour the following day. Meanwhile, I found that the work completed was very obviously done poorly. There was a large mud stain on the tub, band-aids and stickers left on the floor which was not mopped, the wood stove untouched and covered in ashes, the rug was not vacuumed, the windows were not cleaned, and the house was not dusted. Luckily, I was able to find someone else to clean last minute for me and I cancelled the follow up cleaning with Afresh. I wrote Andrea from Afresh to let her know that I needed to pay a cleaner $150 for a complete and thorough job. Combined with the fact that she quoted me $130 and then charged me for hourly work I did not commit to, did not seem fair to me. I offered to deduct $150 from her invoice and pay her the difference to acknowledge the work her staff did complete. She sent me a long text about how she's praying for me followed by a text threatening to take me to court. My most generous interpretation of this incident is that Andrea forgot to quote me the full price and her staff was just not thorough. Unfortunately, I fear that this company quotes one price, works slowly to rack up a high hourly charge and then tries to intimidate customers into paying.

We hired Bessie to shampoo our carpets, and we couldn't be happier. They responded quicky, arrived…read moreas scheduled, and did a superb job. The carpets look brand new.

From the owner: Specializes in all your cleaning needs. I offer unique cleaning plans for every customer. I allow…read morethem to design their cleaning plan according to their needs.

I've never seen anyone work as effiently and knowledgeably as the owner of Serenity Cleaning…read moreSolutions dues. She cleaned four large area rugs in a jiffy so that they look like new. Two of them I almost threw out and in now glad I didn't. She knows exactly how to deal with pet stains, too. I'm having her back to clean our wall-to-wall prior to moving out.

I work for a large property management company in Winchester and surrounding areas and we are…read morealways happy with the services Serenity provides. If you have the pleasure of meeting Keisha, she is their main operator/coordinator and she is beyond amazing with carpets, cleaning and customers.