I recommend Ray's Bikes to anyone in the market for a new bicycle. They stock some very nice bikes…read morefor really competitive prices. The staff were super knowledgeable, happy to give tips and answer any questions that I had along the way. The atmosphere is friendly and interested, which is great because I'm easily put off when I go into a store and I feel like I'm being pushed into a sale or buying extras. I ended up walking out of the store with the bike that I had enquired about on the phone, with a lot of confidence in my purchase, and a few freebies that had been thrown in as well! Highly recommended, and will be going back myself for future purchases.

I've recently purchased a new bike after my last beautiful red bike was stolen *shakes fist at sky,…read moreloses faith in humanity*. However, upon my first ride I realised something was not quite right... My back brakes were sticking making for a slightly challenging pedal. I rang the distributor of this particular bike and was told it was a two-week wait to get it looked at. TWO WEEKS?! Ain't nobody got time for that. So I set off down Lygon Street, hoping that the friendly fellow at Bikes Please might be able to help. He did. Upon looking at my bike he instantly knew what was wrong and took it into his shed. 10 minutes later he rode back out, pumped up my tires, tweaked a few gears and sent me on my way. "But let me give you money!" I screamed. He would only take $5 off me, saying it was an easy gig and he couldn't possibly charge me anymore. Easy or no, that level of customer service has ensured that I will be a repeat customer to Bikes Please anytime something goes wrong. A general fix-up of your bike will only set you back around $35 regardless. Fast, efficient and friendly are three unbeatable characteristics of any local business. Bravo.

I treat my bike so poorly that I honestly should not be allowed to own one. I've left it out in the…read morerain for days at a time, popped the wheels at least four or five times and even had a whole wheel fall off. It was the latter that took me to Velo Cycles. I walked my busted bike in expecting a judging look from the staff and a 'tsk tsk' of the tongue. Instead, they immediately grabbed my bike, strung it up and said "this'll take about 15 minutes." EFFICIENCY. The boys even gave her a brisk polish and fixed some loose screws (I told you I treat it badly) and then gave her a quick spin around the block to make sure it was a comfortable ride. Now THAT is good customer service. Velo is stocked with bikes and all the accessories you could imagine, and truly is a one-stop shop for keen cyclists and noobs alike.

I've been going to them for years. Booked bike in for new cassette and chain, plus possibly chain…read morerings and gear cable. An expensive repair. Guy serving me refused to accept the bike unless I also paid $30 for new front rotor. I explained I already had a new rotor at home that I could fit myself (5 minute job). He said unless i agreed to new rotor bike was unsafe for test ride. I had just fitted a new rotor for the back disc brake and new pads so it was 100% and the front brakes could still lock up the front wheel. I had bought new rotor to fit when I discovered gears issue so planned to do it afterwards. Needless to say I won't be back! Very inconvenient as I need the bike to get to work, and had waited a week for the service booking.

Staff member Peter demonstrated exceptional customer service... He had an expansive product…read moreknowledge and spent time taking us through the many different options until we found something that suited our needs. Would definitely recommend this retail store.

From the owner: Rapido has been around for the last 30 years and knows the importance of stores like ours in the…read morecommunity.

We bought our 12 year old son a Reid mountain bike from the North Melbourne store during the COVID…read morelockdown and it completely fell apart in 6 days. In the 6 days we owned this bike we experienced a multitude of faults with the product, which culminated in the rear wheel coming off the bike altogether mid-ride and injuring my son's back. The faults we experienced in the 6 days we owned the bike included: The handlebar headset became very loose on the first day, riding down into the forks The next day the chain came off mid-ride and jammed into the frame The back wheel came loose mid-ride and snapped the bracket that holds the derailleur causing injury to my son (please see image attached) Reid Cycles will not refund or replace the bike due to scuff marks on the pedals (!!!) so we are left with a 6 day old snapped bike and a very upset teenager with no bike to ride during lockdown.

They have an interesting range of bikes in their own brand, at reasonable costs. Two stars because…read moreof the surly-salty employee who helped/rebuffed me. Because the staff take turns helping customers, he's hard to avoid (tall lanky blond bloke). Best advice I can offer is don't ask any questions; that seemed to be what riled him up. 他们的服务员一般有点不太礼貌。尤其是个子高金发男生。女生好很多。

I have been dealing with 99 Bikes Airport West pretty much since they opened and I have always…read morefound the staff knowledgeable and helpful. I have also had extensive dealings with Adam from the Service Department and he has been excellent to deal with and always helped me a workable and economical solution to my issue.

I had a minor issue with not being able to fit my tyre on the wheel that was supplied to me. I went…read morein on a Sunday and spoke to Jing. He has ordered a new wheel and will sort it out for me.

I had a bearing replaced on my bike at the pedal crank connection point. I was advised that one of…read morethe two bearings there was in adequate condition and the other was replaced due to being very worn. I knew something was worn due to the slop there and some clicking and grinding sounds coming from there. My impression was that they did the work honestly and competently for an adequately restrained cost, so I'm happy with their service.

From the owner: 99 Bikes Hoppers Crossing is conveniently located on Old Geelong Road, Hoppers Crossing. Our…read moreHoppers Crossing bike shop has a huge range of road bikes, mountain bikes, hybrid bikes, commuter bikes, e-bikes, fixie bikes, cruiser bikes, BMX and kids bikes. Open 7 days, with easy parking, and on-site bicycle mechanic, offering workshop servicing and repairs on any bike, any brand. 99 Bikes offers the guaranteed best price on bikes, parts and accessories on world leading brands such as Garmin, Shimano, BBB, Merida, Norco, Lapierre, Cube and more. 99 Bikes is the bicycle shop for cyclists in the Melbourne's western suburbs, servicing Werribee, Williamstown, Altona, Point Cook and surrounding areas.

It is no longer a bike shop. It is now a super market. Update your information so others would not…read morego there to look for it.

I have been using commuter cycles for 7 years on a number of different bikes and each time I get a…read morenumber of options for components, great advice and quality work. I recommend Comuter Cycles to any rider with any bike. It's good to see there are still people working in bike stores who know what they're doing!

Found Commuter Cycles by sheer luck. Called on to see if they could fix my old style dymo light…read morethat no one else could fix...."Yes We Can!" Hugh then did a check on my bike to see what needed doing on it - if anything. Gave me a price by price rundown of each repair aspect. Booked my bike in for service and was given a loan bike. All the staff were friendly, courteous and most of all - professional. Worth going that extra few ks for a service with Commuter. They are No. 1.