Sent some flowers to a relative in Montreal. Flowers arrived fresh and looked just like the photo…read more 10/10 customer service and value for $$$

I was extremely disappointed with the customer service I received from Westmount Florist…read more I ordered an orchid plant online as a gift and even called the store beforehand for a recommendation. The assistant helped me make a decision, and I proceeded with the order. We communicated by email since they needed the recipient's full address and phone number. I promptly provided the information--but never received any confirmation or update to confirm that my order was being processed. It felt like my request had gone into a black hole. The next day, I followed up by phone since I hadn't heard back. I spoke to several people, none of whom could find a record of my order. Eventually, I reached the person who had taken my order, and I re-sent all the delivery details. She assured me that the delivery would be completed that day and that I would receive a confirmation and receipt. To my surprise, she called back less than ten minutes later asking for all the same information again--apparently, my order had been misplaced, and she couldn't even recall what I had purchased. She again promised to send a confirmation email once the order was finalized. Once again, no confirmation arrived. I had to call yet again to follow up, only to be told the delivery had already been completed. When I asked why I hadn't received any confirmation, they realized they had "made a mistake" with my email address. I find that hard to understand, considering they had successfully emailed me earlier to request the delivery details. This was an incredibly frustrating experience from start to finish. I expected much better communication and professionalism from a florist with Westmount's reputation. Lesson learned: don't be fooled by the polished website--what you see online does not reflect the quality of service you actually receive.

Whenever I need nice flowers I call there. My parents live close and I like to send them flowers…read morefrom time to time, the Lady owner is a delight and never disappoints. The flowers are beautiful and the service on point.

Fresh, fresh, fresh flowers all the time! The locals who know about this flower shop know what I…read moremean. For as long as I can remember, Mayfair Florists have been serving the Cote-des-Neiges and NDG residents and treating us with incredible arrangements of all sizes, for all occasions fitting any budgets. Also flowers seen to magically last longer than any other places I've been. Not sure what you're looking for? Just stop by and say hi to the "Park" family for some advice.

I feel like Mayfair Florists Côte-des-Neiges are THIEVES. On their website I paid $100 for delivery…read moreof a bouquet, but the bouquet that was delivered looked like a supermarket bouquet that sells for $20. I'll never trust this florist for my flower orders ever again. J'ai le sentiment que les Fleuristes Mayfair Côte-des-Neiges sont des VOLEURS. Sur leur site Internet j'ai commandé un bouquet pour $100 et le bouquet livré avait l'air d'un bouquet de supermarché qui se vend pour $20. Je ne ferai plus confiance à ce fleuriste pour mes commandes de fleurs.

Tamey is a legend, and a visit to Dragon Flowers is not as much a trip to get flowers as an almost…read morespiritual experience to meeting the shop owner. The shop is busy, but Tamey found the time to impart a little bit of surprisingly insightful wisdom within a minute or two. I let her make me a birthday bouquet with total freedom (half expecting 60$ in price, but the final amound was about half of that). It is always fun to see what colors will come up. Did I mention that Dragon Flowers delivers? Up to 7 kilometers of the shop! A comforting knowledge indeed, that Tamey and her wonderful family can ship off wisps of floral beauties straight to your doorstep. Check out their Instagram too for fun updates on business and inspirations!

I needed a bouquet for a hospitalized friend. Despite the 2200 km distance, Amanda was patient and…read moreattentive, and the bouquet was lovely. Much appreciated.

As soon as I walked in I was greeted very warmly. They asked if I was looking for something and I…read moresaw on their website they had a 7$ dieffenbachia! Been looking all over montreal, was so glad to finally find one, and for such a great price. Looking around the place they had many of options, and looking on the website they have different variety of prices with each plant. The dieffenbachia came in 2 I believe, 7$ and 12$.

Really cozy family-run business with some really cool plants. Came here on a Sunday with my partner…read moreand it was surprisingly empty so we were able to take our time and find the plants that we wanted. Got a Money Plant, Prayer Plant, and a ZZ Plant. Staff was super nice and helpful -- would love to come back again.

They helped me get 500 roses for an engagement. Stayed late. Amazing! They were helpful and offered…read morethe cheapest prices in the arwa

This is a wonderful florist shop. Mme VIncelli is very helpful. She also has a large selection of…read morebeautiful vases, containers, nick-nacks, etc. We have been using her for years. She speaks English, French and Italian very well, so it works for everyone. We have booked flowers many months ahead and she never forgets. The flowers always arrive on time and they are beautiful. We live in Calgary and she even wires flowers for us to Copenhapen, Denmark because we can't get anyone to do it from here. We order them them on the 22nd and they always get there is time for Dec 24 when Christmas is celebrated there. Wouldn't think of ever using anyone else.

Best service and flowers ever,phoned ahead for my wife birthday and anniversary wish I got a name…read moreof lady,told her the occasion and where we were staying, everything was excellent, service flowers, my wife even fell in love with the box ( packaging ) so professional, will use again, we travel Montreal three , four times a year, thank You so much William Daisy D.I wish they allowed 5 stars

Had a terrible experience trying to get flowers delivered to my friend on my birthday. What's even…read moremore infuriating is that my friend lives 100 YARDS away from this florist! On her birthday, she didn't receive the delivery I had ordered. I phoned the florist and they apologized, said they would add more flowers, and deliver the next day. The next day, still no delivery! Phoned again, they said they would send the delivery guy back again, and said they would give me a refund for my trouble. STILL NO DELIVERY! My friend was in her apartment the whole time, but no delivery came or contacted her. When I phoned again to demand a refund, they became suddenly much less friendly. Told me they had to deduct $10 for the delivery fee -- the delivery that never happened! My friend then WENT DOWN to the florist to ask for the bouquet AND THEY WOULDN'T GIVE IT TO HER! Truly the worst experience I've ever had with a florist.

This compact shop has not only helped me with some personal orders but has also taken on my…read morecorporate stuff too!, most of the team came from the famous Don Belvedere florist, now closed the main designers and staff have changed to this new company. Fiori Florist has be a MONSTER help with my gift basktes for the holidays as well as with my wife!

Great company to do business with. Their floral arrangements are fantastic. Awesome staff! Always…read morewilling to help. Their commitment to customer service is impeccable!