My recent experience when booking a Bali holiday with Flight Centre in Firle Plaza was very…read morepleasant and made organising our holiday a piece of cake. First of all, we decided to book with very little notice, deciding on a whim to treat ourselves to an end of University tropical holiday. We dealt with Melissa who was very helpful and assured us that at even that late stage we would be able to still get some great accommodation and flights at prices that were still quite reasonable. During the process Melissa called me several times to verify and confirm details with us to make sure we were in the loop the whole time. She also didn't treat me as silly when I called a couple of times to check figures or minor details (I am a bit of organised freak when it comes to travelling!). I would definitely book another holiday with Melissa and the staff at Firle Flight Centre.

This flight centre is really clean. It makes you feel like wherever you end up flying, you're going…read moreto get the same cleanliness. Weird logic, I know. The few times that I've been here, even if I'm just browsing the brochures, the staff have always been very friendly and quick to try and help me out. The travel agents who work here are very efficient and know their job well. You can walk in knowing what place you want to travel to and how much you want to spend, but have no knowledge of how to organise anything and discover your options and these travel agents will know exactly what to do. Pretty sweet!

I've come into Harvey World Travel quite a few times before to ask about holiday deals and…read morepackages. The team were knowledgeable but lacked initiative, in my personal opinion. I had to squeeze answers out of them and I found myself asking a lot of questions that were met with minimal-effort answers. They weren't as cheap as other travel agents, and didn't seem too excited to cater to any customers either. It all comes down to service, really. After the underwhelming experience I had, it didn't take long for me to get up and leave - they might have had some good offers but I was already put off by their service. I've seen some good deals on the website, however, so maybe other HWTs are different. I hope they are, anyway.

Out of all the travel agents out there Flight Centre would be one of the best known as well as one…read moreof the cheapest. They have some fantastic deals and packages to go pretty much anywhere. I went there not long before Xmas and the place was packed. Every single desk had a consultant with people. You would really need a booking at this time of year. So whether you're looking to travel somewhere local or somewhere much further away, whether you're thinking of travelling by plane or maybe a cruise, these people know their stuff. Their consultants are always very well dressed and very friendly and willing to help with whatever you need. They have some amazing brochures or booklets on all sorts of destinations which are great to be able to take with you when you are trying to narrow it down. They also have great priced group deals if you are in a party of however many. It's so much easier to have someone in the know take care of everything for you than do it yourself, plus they can get deals as agents that we could not find anywhere. So give them a try when looking to book your next holiday!

The travel agency is in 83 currie St lower floor , a little bit hard to find it. Why I interested…read moreit, because a map, the map introduce the city with Asia people point of view, where is good koren food? Where have good susi, why some shop popular to oz ...I like this map, I look up where it made, then I found the travel agency. There are two salers, one is janpaese other is Chinese , because the Chinese one spoke on the phone that monent, so I talked to Japanese , he is gentle and polite and very helpful, I got lots low price flight tickets informations from him. There are many brusure ,too If you like travel u might like go and have look! 有很棒的市區地圖，亞洲餐館、歷史古蹟景點，用中文介紹的相當詳盡，地圖是免費的！ 有日本人跟中文的營業員為你服務，親切而且很有耐心，我找到了非常便宜的來回機票，喜歡旅遊的人一定會喜歡的，地點有點難找，因為他們在地下一樓啊〜

I reached out to this business at 18556689025 for assistance. The call was answered in a timely…read moremanner, and the first representative was helpful. Although I was transferred once, the second representative was knowledgeable and provided the information I needed. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

I have to admit I was always one of those people who thought I could skip the middleman and book an…read moreentire holiday online. From reading reviews for the best places to stay to using SkyScanner to find the best flights it would be as easy as pie. Enter my 2012 holiday to South America and now my 2014 holiday to Africa and Middle East... Enter multiple travel agents who didn't really care, were out to book the tour or flight that would get the best commission and had worse follow up to email enquiries than my telephone provider. Enter a stroll into Flight Centre Unley Rd. In the last 2 years I have dealt with 2 travel agents (Alice and Andrew) who have helped book flights and insurance, offered for me to go away and find better prices that they will match and come up with itinerary suggestions within a week of visiting their store. It wasn't until this experience that I realised that travel agencies like this realise they have to compete with online by offering a quick and easy service and they do it bloody well. It wasn't until our flights were changed mid-South America trip when we had limited phone and email connectivity that I realised the benefit of having a travel agent as they were in contact immediately and ensured we wouldn't miss our flights as a result. When booking a non-standard holiday I would always use Flight Centre on Unley Rd because I know I can get the best price (even compared to online deals) for a quicker and hassle free experience.

The people in the Adelaide Hills were exceptional to us. We felt welcomed and the hospitality was…read moreoutstanding. I am letting you know about one blemish on your otherwise exquisite area. Longview Letdown We love Australia and Australians so please do not let this one blemish color your view of the country! It is extraordinary. My husband and I traveled on our second trip to Australia visiting the Western and Southern portions of the country. In all cases except at Longview Vineyards, we experienced warmth and hospitality. As Canadians we definitely feel a closeness with our friends down under...Longview Vineyards is the exception... On February 28, 2026, we received confirmation from Longview Vineyards/Booking.com of our reservation for a two-night stay commencing March 15. We had made the reservation from Canada and left an email address and mobile telephone number as contact. We received several messages from Longview Vineyards on the email address confirming our reservation. The international number and email address which Longview and Booking.com were given had worked flawlessly for all accommodations and restaurants across Australia and previously from Canada. It had also worked flawlessly for Longview Vineyards to book the reservation and to communicate with them on an ongoing basis, except for March 15. Fascinating! On March 15, 2026, we were flying into Adelaide from Perth. We advised Longview Vineyards that we may be late. After two bounce backs, I got a "green" confirmation. The transaction payment for our stay had already been processed on March 11, 2026 and we received a confirmation on the email address provided. We arrived at Longview Vineyards at ~ 1900 h on March 15, I could not find any paper copy of check in details. I walked around the accommodations and checked all doors. It was locked up tight. I went to the wine sheds at the back and they were also locked up. I phoned three times using the international mobile phone which Longview Vineyards had on file and each time I left a message at the cellar door voice mail where the call was routed. I did not receive any emails from Longview Vineyards or telephone calls. We were extremely disappointed. We drove back to Adelaide staying at the Pullman (a delightful hotel) for the night. The next morning at 0925h at the Pullman I received a message from Longview Vineyards. We were advised via this email that the Longview team could not reach us on the email or international telephone number. We found this to be unbelievable as the message had come into the same email, they stated they could not reach us on, and that we had used to make the reservation and were continuing to use across Australia and the Barossa. We drove out the next morning and spoke to a young woman who did not identify herself. She stuck with the story I am assuming she had emailed to us stating that there was no responsibility or accountability for the situation from the Longview Vineyards team. She offered us a room for Tuesday night as compensation, but I advised her that we already had reservations further up the Barossa for Tuesday night. I was frustrated by the lack of responsibility that Longview Vineyards took for the situation and requested a full refund. The young woman assured me that it would take up to a week as they would have to contact Booking.com. On March 20, 2026 I was advised by Longview Vineyard, I am assuming by the same young woman that and I quote "While we acknowledge that the situation is unfortunate, it did not occur due to any fault on our part. To dispute your stay or request a refund, we encourage you as advised on Monday to contact booking.com as we are unable to process this on our end." The last part of this statement is false as the young woman did not advise me to contact booking.com AND that Longview Vineyards would not look after it. On March 22, 2026 I received a message, again using the same email as always, from Kate Walters, CEO of Longview Vineyards and I quote "the check in times were provided in advance of arrival and it is important that these are taken into account then planning when planning your stay. We do feel there is shared responsibility in how this situation unfolded. That said and in good faith and as gesture of goodwill we are prepared to offer you a 50% refund of the $488.23 you paid, less a commission." I was requested to provide the SAME credit card which had I had been told by the previous Longview Vineyards staff could not be accessed to process the partial refund. I declined. I have contacted Booking.com TWICE and received no response except to provide feedback to their customer complaint team on dealing with customer issues. My husband and I continued our month-long holiday to Australia using the same international phone and email to make reservations at accommodations and restaurants. Both methods of communication worked flawlessly, the outlier was Longview Vineyards.

These angels couldn't have been more helpful for our family when we bustled in one day, talking…read moreabout wanting to see the Adelaide Hills AND Barossa in one day. We also dropped a mention that we were thinking of going to Kangaroo Island, only to find out that the helpful lady talking us through wine country grew up on the island, so in came even more recommendations! We also picked up a great flat-pack esky bag (I'm sure there's a better word for this thing) from the info centre, and my only wish is that we'd gone there first, because then we could have used some of the discount vouchers it came with (we'd already gone to some of the local stores that had discounts! IT WAS TOO LATE FOR US!). Also, SA tourism has these adorable little touring routes on tear-off A4 paper... I took them all, even though we weren't going to make it to nearly even half of the suggested routes, just because they were so darn cute and I wanted to imagine going to everywhere listed. Maybe I will one day. But until then, ONWARD THROUGH HILLS AND VALLEYS AND ISLANDS! Thanks for your guidance, folks!