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    Flood & Fire Solutions

    3.0 (4 reviews)
    Open Open 24 hours

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    Services - Flood & Fire Solutions

    Biohazard cleanup

    Damage restoration

    Mold remediation

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    3 years ago

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    2 years ago

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    Matt L.

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    SERVPRO of Idaho Falls

    SERVPRO of Idaho Falls

    3.0
    (10 reviews)

    I have been extremely disappointed with them this time. I used them once before and they were…read moregreat. This time they have been extremely slow. here it is 4 almost 5 months later and we are still without a kitchen! The contractor that they hired to do the drywall and flooring ended up putting a lean on our house in order to get them to pay. We called them to get an update and the lady that is managing our house is "out on vacation" and apparently did not leave notes for anyone else to know what was going on. This has been the most unprofessional experience. Then later that day they called and said "your cabinets are in". The franchisee owner brought Home Depot unfinished cabinets to replace our custom cabinets, they still had the packaging on them. When questioned they tried to tell me that my old cabinets came from home depot when I had a local cabinet maker make them 5 years ago. Further they billed my insurance for "quality custom cabinets" when she came back from vacation she promised that they would get the cabinets ordered, even gave me the contact information for the company making them. They finally gave me a date that they would be installed to then a week later call me and say that they have to push it back a week because they forgot to pay the cabinet company so they have not started making them.

    All of the Servpro employees were professional and kept the work space clean during the process…read more Although the project took longer than anticipated, the final reshot was well done. Specifically, one of your employees, Martin Perez, performed timely and efficiently in completing his tasks.

    Tobin Restoration Services

    Tobin Restoration Services

    3.1
    (14 reviews)

    PLEASE READ BEFORE CONSIDERING TOBIN: 1 star isn't low…read moreenough. My elderly parents had a small area of their basement that had water come in. This might have been a 4x4 area at MOST. Myself, and my 85 year old father pulled the carpet, removed the carpet pad, and moved one piece of furniture. We had two fans ourselves (one being industrial) that we put in the area, and then called Tobin. They came and supplied a dehumidifier and a couple of fans. Tobin stated that it would be around 900 dollars. Which seemed reasonable because we handled most of the hard items. The following week, the dollar amount was paid in full, and the fans were removed. My father then received a phone call stating that what was just part of the amount. They wanted $2200.00 more! They stated they have two separate departments. One that tears down and one that puts it back together. This is not agreed upon verbally. Then claiming there are two separate departments when this was NOT communicated upon arrival at the house. Their invoicing practice is fraudulent and dishonest. I will NEVER use them again for any business. I recommend ANYONE ELSE in Idaho Falls. Don't bother having the owner respond to this review. Update: Tobin's owner visited homeowner and reduced the bill.

    Bad experience with this company, in my opinion they are not very honest, they were not careful in…read morehandling my things, most of them were left in bad condition, my house was left covered in dust and my carpet was damaged. I hope other people have better luck than me.

    Flood & Fire Solutions - damagerestoration - Updated June 2026

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