This team is a complete joke. Warranty Manager, Derrick, called me the day of my appointment and…read morecanceled it with no reason. Just says he can't make it. Super unprofessional. When I was talking with him about the inconvenience of canceling on the same day, Derrick hung up on me mid conversation. When I got him back on the phone later that day, he admitted he hung up because he said, "I didn't want to talk to you anymore." I feel like this company is employing fifth graders. What a joke.

Driver of panel Southeastern Building Supply truck is reckless! I don't know if he is too old,…read moredrunk or just too stupid to be behind the wheel. I have witnessed him on more than one occasion pull out in front of cars from their dilapidated location at 315 W Burton Street in Murfreesboro TN. The driver then acts like an A$$ after a car warned him of their presence after almost getting run over. If you've been a victim of Southeastern Building Supply drivers' carelessness, contact a lawyer immediately!

Horrible experience. Over paid them to remodel 3 bathrooms. They employ a lot of their relatives so…read morekeep that in mind as you won't know they are related. Many problems like they accepted defective tile from the tile store so one shower was terrible. Claimed they would communicate and be on a certain schedule which was not the case. Email back and forth and they copied their owners which I had to ask who they were and the owners never spoke up. One of the plumbers did a poor job on many fronts and parts to our tub were never provided. I wonder if he did what he did because we expressed frustration with the person who sold us the deal and we learned later they were married.

We contracted a second time recently with RSU. This time to do a complete kitchen renovation. Once…read moreagain we were pleased with the outcome. My wife loves her new kitchen. The quote we received was competitive. The project manager and construction team were professional and the coordinated well with cabinet and flooring installers. The project was completed on schedule and in budget. Would recommend RSU for major home renovation projects.

We used Builder Supply Source for our cabinets in a kitchen renovation project we just finished,…read moreand the cabinets turned out great. More than that? The cabinets we ended up with are extra custom. We wanted a more modern kitchen than I expect is very common in Nashville (several cabinetry companies our contractor typically works with could only give us Shaker cabinets, which isn't what we wanted), but Builder Supply Source had flat panel cabinets, which is the modern look we wanted. When they didn't have the exact stain color we wanted, they worked with us to create some samples based on some Pinterest/Houzz pictures I sent over. A few days after I sent the photos over, we had four samples at our house. We really liked three of them, narrowed it down to two, and finally picked one. I really appreciated that they were willing to work with us to get the color just right! We had a few little issues (one small panel of wood came slightly scratched up), but Builder Supply Source took care of everything. We worked with Will, who was great from our first meeting with him (we were in his office for about an hour talking about options and coming up with the best cabinet layout). And - at the end of the project - we're just in love with our cabinets (as well as with the hardware we ordered through Builder Supply Source). They were great to work with and the final product is exactly what we wanted. I don't think we would have ended up with the kitchen we had in our minds if it weren't for Builder Supply Source!

Everything! You are not semi custom, you build one sku of cabinets and flip the doors and drawers…read morearound. The only thing custom is paint, you can have what ever color you want. Your service is horrible and when I had enough and asked for Mike the owner to contact me, crickets! Never a response! I could have bought my own RTAs and done the same or better job. I told them this because we built a bar area smaller in our media room! The quality of the cabinets were not to my standards for the price. My wall had to be repainted which they should have offered to pay for since the installer made marks all over because they sold me long floating shelves that was never installed at that length so had to install different brackets and notch the shelves to fit the brackets. 3times out here to install two shelves and 3 1/2 cabinets. I was set for me and my daughter to follow with full kitchens but we are going elsewhere now. Over $60k worth of lost business, not sure who wants that! The plans were ready to be executed. If you are looking for a good look and good quality this is not the place!!!

Our contractor for our new kitchen told us to check out quartz to see what we liked, and he gave us…read morethe brand name. We googled counter tops and found Cabinets Plus Design. We traveled there to check out the tops, were looking at the samples, when a woman came up and asked us if we were replacing our counter tops. We told her we were having a complete kitchen redo. She asked the name of our contractor and we told her. She said it must be one of her competitors and asked if we had an appointment. We told her we did not, and she basically asked us to leave as she had a client coming in and it would be "too crowded" if we were there. There is nothing on their website nor on the door to indicate an appointment is needed. Needless to say we will not be doing business with this rude establishment.

I had 2 bathrooms as well as some cabinetry in the kitchen and my study done by this company. They…read morepromised me that it was custom work, meaning that they would measure everything and then return once it was all set to be installed, which would take no more than 2 days. Four months later they finally finished, and it wasn't custom at all, straight off the rack, nothing that I couldn't have bought at Home Depot for a good deal less money and installed myself. The woman, who I believe is the owner, did the walk through in the beginning, talking fast and seemingly paying little attention to anything that I was saying. Nonetheless, my spouse wanted to use this company so we did. There was absolutely no follow up, several mistakes were made and after repeated phone calls that accomplished nothing I did them myself. DO NOT USE THEM!!!

I can't say enough good about this place. It's a 10 star…read more One star ease of access. One star quality of product. One star product designs available One star speed of delivery, One star standing behind product and access after sale. One star location. Four stars staff Ms. Morris was absolutely superb from start to finish. Did the planning. Had everything ready. Absolutely no issues

Update, after over a week of having to hounding the rep for a quote an order was placed. Upon pick…read moreup another week later several cabinets were missing. I was told they would be in by the end if the week. This mind you after I was already told all but one cabinet (an upper which doesn't hold things up) was available. The end of the week came I had to call them for an update only to find out the cabinets were not there right color and would have to be refinished. Now it'll be another week to 10 days before I can finish my clients kitchen. A kitchen that normally takes only a week to demo and complete. My clients are not happy with their service as they are without a useful kitchen. Insult to injury there has been no apology, amends or remorse. It just good business to push to provide the product you promise making it priority especially when you mess up.