Cassandra was extremely helpful, not pushy at all! Didn't find exactly the right bedroom furniture…read morebut purchased a great office chair. We'll be back!!

From the owner: The U.S. upholstery and furniture industry is expected to gain more ground in the coming years…read more Over the past few years, millennials have nearly tripled revenues from furniture sales in the U.S. New upholstery can refresh and restore a favorite piece of furniture.

We ordered a lot of carpet for a big commercial job. Bill was "on it" the entire time. He followed…read morethrough, was professional, fair, and delivered what he promised. He was a pleasure to work with. The carpet was great the installer super and the company as a whole was 5 star.

We recently moved into the area and needed to replace some carpet in the master bedroom. We like to…read moresupport the local merchants instead of the big box stores, so we stopped in at Guthrie's to see what they had. The salesmen were helpful in helping us pick out a carpet that would work for us. We found one that suited our needs, they sent a guy out to measure the room and scheduled the installation. The installation required 1 seam about 1/3 of the way from the north end of the room. We noticed that the seam was very noticeable and the installers said that was the best they could do. They finished up and said they were leaving. There was carpet scraps all over the floor and the edges around the entire room were full of carpet fibers that needed trimmed. When my husband asked if they were going to finish cleaning up, they said they couldn't do that because of Covid restrictions, (really?) So, my husband and son spent an hour and a half finishing their job. The next morning, we discovered a gap between the carpet and trim piece in the main doorway to the bedroom. We called Guthrie's and told them about the problem and they said they would send someone out to fix it. No one showed up so we called again. They finally sent a guy out to fix it. The trim piece that was there was wood and my husband told the installer that we wanted to stay with a wood trim piece. When he left, we saw that he used a metal piece instead of wood! We decided it wasn't worth the hassle to have them come out again so we would live with the metal piece. About 2 weeks later, I was picking up a shoe out of one of the bedroom closets, when I discovered another gap in the carpet where they over cut the carpet around the door jam and tried to push it back together! It's obviously going to pull apart in time so we called Guthrie's again. Again, they said they would send someone out to fix it but, again, no one showed up and I don't think they ever had any intentions of sending anyone in the first place. I still have a seam that looks terrible and a gap around a foot jam that's only going to worse and it looks like my best bet of getting both of them repaired is to call another carpet store and see if they can help me. So, buyers beware, Guthrie's is a nice place to shop, but their installation and customer service is AWFUL!!!! You should find someone else to do the installation!

We got our living room and hall carpeted. It was empty of furniture for the job. They left the…read moreplace a mess with scraps, pieces and remnants all around. They needed to clean up after themselves. NOW OUR CARPET IS RIPPLING IN 4 PLACES. NEVER AGAIN. I should have used Home Depot or Lowes.

We loved working with Mountain Surfaces, Inc. and appreciate all the time, effort, and care that…read morewent into making our cabin livable! From the very beginning, their team was incredibly helpful in guiding us through the flooring selection process and helping us choose the perfect flooring for our home. Their communication was excellent throughout the entire project, and they were honest and transparent about the timeline and what to expect every step of the way. The installation crew was extremely efficient, professional, and hardworking. Everyone we interacted with was knowledgeable, easy to talk to, and genuinely committed to doing quality work. They completed the job on schedule (especially with travel time to Lake City), paid attention to every detail, and cleaned up thoroughly when they were finished. We couldn't be happier with our new flooring. The finished result exceeded our expectations, and the entire experience was smooth and stress-free. We highly recommend Mountain Surfaces, Inc. to anyone looking for quality flooring and exceptional customer service!

I hired Mountain Surfaces to install tile on a fireplace wall and heated tile floor. The installer…read morenamed Carter came to my house on time and thoroughly explained all the steps he was going to do, and had great ideas that I did not consider. He was knowledgeable, clean, polite, and was very good at his trade. I would like to say that the office personnel were great as well. I will hire Mountain Surfaces again.