The selection is top notch!…read more Wonderful staff! Amanda Stonebraker is marvelous and so knowledgeable! Loved the experience and will ALWAYS shop FIRST at The Tile Shop!

This was our second trip to the Tile Shop on the southside. Our first was to select tile for a…read morebacksplash in our kitchen. Nearly ten years later, we were able to find the same tile and the complementary smaller trim tiles to replace the damaged ones we had when we changed counter tops through a different company. I won't guarantee that if you make a purchase, and need more at a later time they will have it, but it definitely influenced my rating. Like the other reviewers, the customer service could be more welcoming. We wandered the spacious store looking for something to go with our tile and when the small staff did not greet us, my wife simply took matters into her own hands and asked one of the staff (when she finished on the phone) if she could help us. They just don't have many folks on the floor to assist. Maybe if they shifted priority to helping in house customers instead of dealing with other tasks, they would have a better overall rating. The most frustrating thing my wife encountered was that they didn't have the boxes for the items you wanted stacked nearby. So, we couldn't tell if the items were available in the quantities we wanted without asking. Again, not having many people working means there may be delays in getting answers. Fortunately, they weren't that busy during our visit and my wife was able to get the small quantity of items packaged and ready to go in just a short visit. Overall, they have a lot of beautiful displays to inspire customers for future projects. I thought the prices reflected the different quality of materials, so you have a lot of control over how much your renovation can run based upon the materials you choose. We had good service and liked our materials we selected. Review #3871

We're so grateful we found Reid's Home Repair for our big basement refinish project - great work…read moreand great humans! Our home was built in 1913 and gut rehabbed in 2024. However, the basement was not finished, but had rough-in plumbing installed. We were looking for someone to finish the basement (4 rooms total), including adding an additional bedroom with closet and full bathroom. This included all electrical, plumbing, framing, drywall, door installation, flooring, trim, and painting. Mike was quick to respond to my original inquiry, come check out the space, and provide a quote. He was timely, friendly, and easy to collaborate with. We changed our mind a few times on final design - we appreciate how patient he was with us while we narrowed in on the final plan. The final quote was very detailed and he provided helpful information on the areas for potential cost increase (given that the home is old and there could have been unexpected things identified after work begun). This helped us set our expectations for the project. During the project, he kept us up to date on progress or concerns and kept the area very clean (ensuring very little debris made its way outside the basement into our home). He managed all of the subcontractors (electric, plumbing, carpet, etc) so we didn't need to worry about a thing. Made it super easy by having one point of contact! His work speaks for itself. There were a lot of difficult aspects of the basement to figure out (i.e. uneven walls and ceilings, tricky vents or pipes along the ceiling, water/electrical shutoffs needing to be accessible, etc), but he managed to turn the space into exactly what we were looking for. The attention to detail makes all the difference! In the end, the project took about two months (including carpet installation) and final cost was in line with the estimate. I'd recommend Reid's Home Repair to anyone!

Mike is amazing! He is responsive and does amazing work! We had Mike out a couple of months ago…read morefor some drywall work and we have him back out today for additional work. His work is truly perfection. Mike is a hard worker and kind and professional!

We had Daniel and his crew lay 900 sf of porcelain tile throughout the main floor of the house…read more They removed the water damaged laminate, prepped the sub floor, and installed new porcelain tile. We also had them do about 200 sf of drywall repair. They moved furniture and hauled away all of the trash. Everything went smoothly and they were on schedule every day. Very easy to work with, and the cost was very reasonable compared to the "big guys".

Daniel at Total Service responded pretty quick upon my online quote request so I was able to work…read morewith him right away. I realized it takes days to get quotes or any kind of response from other contractors. I was looking to get the fireplace tile changed out in few weeks. When service was requested we were able to schedule the job in few days and Daniel worked magic. Love our new fireplace tile look. Thank you!

This is the friendliest store I've ever visited, and it's a good thing since my level of ineptitude…read moreis pretty high when it comes to flooring and overall design! From the moment we entered the store, the team guided us to the right area, answered all questions, and continued to check in on us regularly Tailor, Desmen, Jules, Jake, Alycia and Isabel all lent their expertise to our experience. Thank you, Floor & Decor, for hiring such amazing employees and training them so well!

Scott installed a ceiling fan. He was prompt and did a great job. We were very happy with his…read moreservice.

Scott was able to came early which was nice to free up more time in the afternoon. He fixed the…read moreissue of sink water stopper. I look forward to him helping us again,

I can't give them less than one star, so here it goes. No bull, this is the truth, nary the good,…read moreand unfortunately plenty more of the bad and ugly to go around. The good : ?! They offer average customer service and knowledge in the store (working with the salesman), a respectable choice of various products/flooring needs - carpet, laminate, wood flooring and tiles,....and the pricing was decent - as they worked with us a little. The installation pricing was a little high, but when it came to the actual installation,.....that's where the story gets interesting. The bad and ugly: Sakes alive. Do yourself a favor and go ANYWHERE else to get carpet, or better yet, get it installed. As I mentioned before, we got a fairly decent deal on the price of the carpet, but after that, everything went downhill quickly. They even tried to sneak the cheaper and thinner grade of padding on our floors as well; after we paid for a better grade of padding. They unnecessarily pieced together many small portions of the padding in an area of one of the rooms as well. When they were done, we inspected the finished job and discovered the carpet was cut short and didn't meet the wall in all of the bedrooms. Now we know why. And get this : We were told that we were getting the best carpet installer they had. I shudder at the thought of getting their worst ! Because the installation was below par, we wanted someone from the store to look at it, but they kept avoiding us completely. We just continually got lip service over the phone. The owner is no where to be found. We tried talking to the guy when we went to the store, and the coward just went into his office and drew his blinds and ignored us. He was too busy to deal with his customers. He got our money I guess, why should the loser deal with us? The woman who heads up the customer service department had the nerve to yell on the phone asking us if we are experts on carpet installation. REALLY !? How are they still in business with this unbelievable behavior going on ? Maybe karma will have the last word when it comes to the future of this business. I am reminded of the life story : when you sow a bad seed, you reap a bad crop, or no crop at all. We will never EVER deal with them again. We found another place to get flooring; for a much better price, and the installers are more than capable,.... and also with a better labor price bonus as well. One thing that was a notable red flag to be wary of is that they require everything be paid up front before installation. Most businesses that are honorable would never demand that. We paid for half down initially to cover most of the price of the carpet. In hindsight, the whole deal was sketchy and suspect. Unfortunately we got burned as result of it. It's a good lesson and an even better thing that we paid with a credit card. I believe I smell a dispute in the near future. I can only hope we will receive some form of redemption. UPDATE: We finally got someone to come out and look at the poor installation. They sent out a guy who stretched the carpet to fit to the wall. Whatever. I am just glad to wash my hands clean of this frustrating experience. I hope the end has been realized.

Do not go to Floors to Go. I can't vouch for their work. But I can vouch for the way they tried to…read morebe slick about charging me more money for my carpet by over estimating square footage, charging me for every little thing (removal, hauling, moving furniture, special staircase) and refusing to itemize what I was paying for. May be its because I was a female. Did not feel comfortable with them at all. Go to Best Price Flooring. Had the best service and they treated me fairly and professionally from beginning to end.

Keep texting would get back to me with day & time to view the site for an estimate. Never did.read more

From the owner: We are loyal committed and take pride in the trades that I've grown into and have enjoyed doing.So…read moreit shows in the work. To have the opportunities to work with the clients and give them what there thoughts/needs and desires wanted is very gratifying.To have that opportunity then to build the trust and relationships that have also came along the way is just as important as the work itself.Is also a blessing and a joy!We take YOU to heart!

Scott provides excellent quality work for a very reasonable price. He's professional, flexible,…read morepersonable, hard-working, and goes the extra mile. I will definitely be hiring him in the future and recommend you do too!

Scott did an excellent job with some tile repair and painting in our home. He responded to our…read morerequest on Yelp promptly and did an estimate very quickly. I feel like we've found a reliable handyman that shows up when he says he will, did an excellent job, and was very reasonably priced. I highly recommend Uh Oh Handyman!