I had the same issue as the others commenting. After a few months, to finish began to crack and flake off. The representative came out took water samples and left. They now cannot "find my warranty" and claim it was installation. I sent them 15 emails and called them endlessly with no response. I filed a complaint with the BBB and now they are stating that I do not have a warranty and that they came out twice which is not true. Why would they come out it I had no warranty? If you want poor customer service, inferior pool plaster, and a company that lies to the BBB about the actions they took, then this is the company for you. I even challenged them to produce 1, just 1 email proving that they answered me. They were not able to do so because they did not. They are not responsive and a truly shady organization. The photos are the result of just 3 years after installation. My first finished lasted 17 years. read more

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Beautiful finishes!! They have so many great choices and they have a friendly staff. Would recommend this product if you are looking to refinish your pool. read more

Terrible product and worse customer service. Newly built pool with petite pearl finish that is only a few months old and the finish has pits in it where aggregate is missing. Tried to get them to come look at it and they refused until I filed a BBB complaint and even then it took months of arguing back and forth before they agreed to come out and inspect. Like that did any good?! They refused to accept responsibility for the problem with the finish. All they care about is making money. Buyer beware!!! Check out the Better Business Bureau for more details. read more

The worst pool finish ever. A month ago my pool was stripped of its old diamond brite and refinished with Florida Stucco's most expensive aggregate ($30,000 project). The dark charcoal finish with glass beads was beautiful. The pool was filled with filtered water. The next day the pool began forming a white residue on the walls (photo 1). The residue continued to get worse and in five days had consumed the pool. The Florida Stucco Rep (Tom) visited a few days later and blamed it on the chemicals. Kind of ironic since they had recommended the pool maintenance man to use. They said to drain and acid wash the pool (not at their expense of course). So the pool was drained, acid washed, and pressure washed thoroughly. Once again the finish was beautiful and the pool was filled with filtered water. As per their recommendation, a considerable amount of acid was added. The next day the white residue began to appear and quickly engulfed the whole pool. A week later the Florida Stucco Rep examined the pool and once again blamed it on the chemicals. He also stated that "all of Florida Stucco"s finishes do the same thing". Great to know that after the fact. i have attached several photos. The round dark circle is a sample of the actual aggregate that was mixed before the pool was refinished. The sample was left in the pool to turn white. Which it never did. I would give them a zero star if I could.. Please feel free to call me should you wish to view the pool in person before deciding what brand of aggregate to use in your pool finish. My phone number is 772-332-2697. read more