Very disappointed, I ordered a arrangement for a funeral , the arrangement I ordered was a deluxe…read moreordered , when I got to the church I was so upset to see a vase with 7 flowers in it OMG never again

10/10 experience! I called the day of my event in hopes someone could maybe put together a last…read moreminute arrangement for me. Tracy did such an amazing job. The flowers were delivered to me the same day and exceeded my expectations! Thank you West Chester Florist for the fantastic service!!

I lost the love of my life, my wife Linda, on December 30,2025. Arrangements were handled by Kuhn…read morein W Reading. As I was describing Linda's love of flowers, Laura suggested that we utilize Amy at Stein's. A huge home run! Amy was a true joy to deal with and is enthusiastically involved in her art. The arrangements were fantastic and garnered widespread compliments. Amy will be my go-to for anything floral from here on.

Service was friendly,professional,and helpful for me. First time ever in the store and it was…read moreamazing. I could have purchased all my Christmas gifts.

I am so pleased with the unique and beautiful arrangement Neil made for us . This was my daughter…read morewho wanted to give a teacher she hasn't seen in 20 years a bouquet and card . We were on a time crunch and we're so pleased with the fast and beautiful arrangement ! It made the day so special . Thanks Neil !

I ordered my mother an arrangement online through Rita's florists they basically put orders out to…read morelocal florists in the area you need and those florists take the bid and fulfill them. When they fulfill them they are given the "recipe" for the ARRANGEMENT, (in my case the standard pretty please arrangement)and they accept the price they are being paid to fulfill that arrangement. Heather House decided to accept the order and the price for the order. On their own website they have the exact same arrangement I ordered and it's listed as a "best seller". Which means they arrange it more regularly you would presume right? So how does the recipe differ based on the accepted price?! Well let me tell you how it differs. Heather House themselves (Patti actually which I believe was actually Neil using a false name)took the order, went to her refrigerator pulled out the flowers that she felt came closest to the ones in the arrangement, threw the stems in a vase and put a bow on the vase and that was the extent of time she took. She did not attempt to match the flowers to the arranged specifications of the standard pretty please arrangement in any way. When my mother sent me photos I was astonished that they felt it was worth more than $10! I could go and buy those flowers in an unarranged bouquet for $5.99! I could have bought a dollar store vase and thrown them in there and threw a bow on it myself for far less money! When I called I got their answering machine so I left a very nice simple message to please call me back. "Patti" did and well she was brash and abrasive and combative to say the least. She felt she needed to question why I used an online service. Truth be told it's not hers to ask but I was shopping for a florist in the area and many of them were too busy to fulfill an order in two days. She then got very loud and stated she only got paid $21 for the arrangement plus $10 delivery fee. I felt that if you accept the order you accept the price and you agree to deliver what the customer ordered, and I stated so. This only led to her growing frustrated and she started to talk about how the Internet misrepresents the arrangements and it's a ripoff and then she has to deal with the backlash. Which I don't understand because I can order online through her site looking at the same picture of the same arrangement,it should not be different just because you go through another company. If you accept the order you should deliver the goods as they should be. Anyways she then said I didn't understand the floral arranging business. That she gets a recipe card for the arrangement and goes off of that and she always ups her prices because you can't make the arrangements with the amount of flowers they put on it. Ok this is where my biggest complaint comes in. She didn't have to accept the order!! She could of seen it said not possible and moved on. She accepted it therefore she should deliver. Instead she rather lose potential customers by sending a pathetic display no where near what was ordered and paid for and then argue with the customer how she couldn't arrange it for the amount she got paid. That shows little talent as well as a huge problem with customer service skills. After explanation of how she couldn't fulfill the order properly I again asked why she took the order if she couldn't do the job well. She stated she needed to clean her fridge out for Valentine's Day! So now you admit you felt the person receiving it didn't deserve the arrangement that was ordered and just should settle for what you felt like giving them?! Wow that's a great mindset to have for customer service! She kept telling me I didn't understand the business and wished me good luck in the future and hung up on me! I am at disbelief someone can be in the business of making things beautiful and be so incredibly rude and discourteous. Not an effort was given for the arrangement or the customer. But don't just take my word check her BBB rating you can see the wonderful "customer service" in action. Very arrogant and will not back their work well unless you paid out the nose. Her response to my complaint online is to take to her businesses fb page and spew lies about how much was paid for the arrangement by ME! She got a portion of what I paid not my doing...she says I expected the flowers to be redelivered for free I never said a word about that I wasn't allowed to speak long enough she just started yelling about how little she got paid and then went into a lecture about Internet ordering and how she hates it. My simple response why did you take the order?! I don't normally complain but her condescension and rudeness is off the charts and no one else should be subject to that kind of attitude. Floral design IS an art form and customer service is important. meshing them together is key. I'm beyond sorry she accepted the order for both sides. She has the ability that's what makes it worse she just didn't care to do better.

SCAM / SHAM COMPANY…read more We paid a $3000 retainer for our wedding. Which was never refunded. Tara has an EXTREMELY poor attitude and a long reputation of poorly talking to clients either in person or on social media. She insists that she has FULL CONTROL over your event, and we never allowed to pick or choose the flowers for our own wedding. Instead, we were told that she buys items in bulk, and "I can't control Mother Nature". Our wedding is on a Sunday so it was obvious Tara was only planning on using scraps and left over items from the weddings before ours. After all, she ONLY buys in bulk to do a handful weddings at a time. He emails were very negative and for a person who should be the happy flower vendor is only full of negative comments. We told not to talk to her and let her do her own thing. Just roll over and pay her with no idea what we paid for. We NEVER received a written plan and details of the florals she was planning. As far as an itemized list and pricing, IT NEVER CAME. There are plenty of other flower vendors to choose from that will be transparent with you and work WITH YOU. Tara on the other hand wants to be paid thousands of dollars without a plan, details and to be "left alone" to do whatever the heck she wants to short cut so she can line her pockets with money she historical over charges for. She is being sued.....

Not worth the thousands of dollars that were spent. The contract was not followed. When we brought…read morethis to her attention, she handled it extremely unprofessionally. We kindly asked for a refund, due to we were charged for items, that we did not receive. She refused. Some aspects were done amazingly, others were a joke. Barely the bare minimum was done. My Bouquet ( the bride) was not what I expected, or what we talked about prior to my wedding. Tara has a reputation of talking poorly of brides on her social media. So I would not be surprised if I'm her next victim. The following are just a few examples of what went so very wrong. Which, could of easily of been fixed by Tara if she actually followed through with the contract. - The best man's boutonniere needed to be fixed several times before the ceremony. It was falling off during the ceremony. It completely broke before the wedding reception. - The groom's boutonniere needed to be fixed before the ceremony. It also broke before the reception. - The father of the bride's boutonniere started falling apart and needed to be fixed. - The mother of the groom's wrist corsage fell apart before the reception. - The mother of the bride's wrist corsage also started to fall apart. It was not done how we discussed it would be, with Tara , prior to our wedding. - The mother of the bride , corsage Tara made was 3 buds glued to an ivy leaf, which was glued to a wide satin ribbon. Which fell apart prior to the reception. - No boutonniere made for my brother. It was a corsage instead. We asked Tara for help fixing this mistake. To which she replied and I quote "no". We had to make the corsage into a boutonniere an hour before the wedding ceremony. Tara was told of the errors that were made, the day of my wedding. To which she had no solution, and we were left trying to figure it out on our own. The quality we were promised was not fulfilled. We were left greatly disappointed. The talent Tara has is amazing, but corners are cut. The potential is there, but the poor attitude and AWFUL customer service is not worth it.

After seeing receiving my first delivery from Majestic Florals in 1998, I've never gone anywhere…read moreelse. His flowers always put smiles on everyone's face no matter what the occasion is...funerals, birthdays, Valentine's Day, or even just thinking of you flowers!! Thank you Mickie for brightening up my life and the people I send flowers too:)

I can't even describe how amazing our flowers were. I originally went in and described the bouquet…read morethat I wanted and Mickey said oh no that is not going to work with your hips That was the moment that I knew that he was going to do everything possible to make sure that I had the perfect flowers. All I did was give him a color scheme and trusted him to do the rest. When my flowers showed up on my wedding day I was honestly shocked on how beautiful they were. I cannot recommend Majestic Florals enough to anybody who wants their day to be perfect. Not only is his art amazing but he is one of the best people to sit down and have a conversation with. They are hilarious and can make your day He not only cares about the flowers but cares about your whole day no matter what occasion it is! You can be sure that if I need flowers again, I will be going to them! We definitely made friends for life!

We called from a distance away, for flowers to be delivered locally. They were very helpful in…read moreselecting the appropriate bouquet. It was beautiful! The service was prompt, efficient and economical. We were very pleased.

Petals With Style provided the flowers for my daughter's wedding this past weekend. Every piece was…read moreabsolutely beautiful down to the last petal! We received so many compliments about the flowers throughout the event and the days since. The flowers adorning the arbor were stunning and exactly what I envisioned. I can't thank Stacia enough for the amazing job she and her team did! Well worth every penny spent!

Karen, the shop owner helped me and was very thoughtful and patient. I needed customer service and…read morewas very pleasantly surprised at her sincere concern for my issue.

Won't go back. Nice arrangement was 2x more expensive than it should have been. Really…read moredisappointing.

I have admired Cindy's flower stand often while visiting our local farmers market. I was looking…read morefor a florist to set up a Flower Bar for my daughter's bridal shower, so I talked to Cindy about my plan. What a great move!!! Even though I had spoken to Cindy about my ideas several months before the event, she had kept all my information at hand in her shop! When I was finally ready to order the flowers, she couldn't have been more helpful, offering suggestions for flower type and color, and the cost was well within my budget! The results were stunning, and my daughter and the guests were delighted! Thank you, Cindy! I give you my highest recommendation!