I spoke with the owner Kerry about a last minute Mother's Day bouquet. She took her time with me,…read moreanswering all my questions, working with me and my time constraints. INCREDIBLE customer service, very close to the airport, I absolutely recommend this business! So professional and warm. She quoted me an incredible price for a last minute gift for Mother's Day, probably one of the busiest weekends for florists. Please run don't walk to her with any floral needs if you want quality and professionalism!

As a part of my trip home from the big city, my route goes by the Ritz Carlton…read more This is a great opportunity to see the Rustic Vine's weekly installment. I am continually impressed by their ability to produce elegant and unique displays weekly. Their arrangements match the occasion, contributing to the Ritz's overall welcoming feeling.

I cannot say enough about the flowers I ordered for my friend who needed a little something…read morespecial. She loved them and now wants flowers all the time only from Blue Ivy Florals lol... Thank you Blue Ivy

A few things I will touch on in this review: 1. Payment…read more2. What was advertised and what was delivered 3. Flower freshness 1. Several days prior to Mother's Day, I placed an order on Freshland's website for a bouquet ($88 after fees). Since I was opting for pick-up instead of delivery, I selected the payment method of "in-store". A couple of days later, I received a call from an employee asking for my credit card information so that they could process the payment before making my order. This call was unexpected, and I asked if there was another way I could pay because I wasn't comfortable reading anything off over the phone. They allowed me to send an e-transfer instead, which was an OK alternative. While I can understand that processes have changed under COVID guidelines, having an "in-store" payment option online with no indication that we will be called and asked for card information is a bit of an unpleasant shock. 2. Yesterday, I picked up my flower arrangement and it so poorly resembled what I ordered on the website. Understandably, Mother's Day is a busy time for florists and with stock limitations, some substitutions are necessary. HOWEVER, what I received did not at all resemble the arrangement advertised - I have attached photos so you can make the call for yourself. Less subtle differences to call out: no succulent (just a bunch of leaves in the shape of a succulent lol), SIZE, colour way (but ok, substitutions maybe? This can slide). It's pretty, but it's not what I ordered and paid for. 3. Flower freshness. Most of the flowers came fully bloomed so we knew immediately the arrangement wouldn't last very long. Some petals were starting to brown and wilt, and today (the day after pick-up) some petals have fallen out already. The arrangement costed over $88 after tax, and was underwhelming. I tried really hard to convince myself I liked it, but after showing photos to a friend who used to work in a flower shop I knew a review was imminent. I'm disappointed that this was my experience with Freshland because I've had excellent experiences with shops in downtown Toronto and have been looking for a business closer to home to support. The search continues.

My husband purchased two dozen roses from this place for our anniversary. The SECOND day the roses…read morewere already browning and drooping. Absolutely not fresh flowers, and my poor husband paid full pop. He was better off buying flowers from Costco! Not impressed. UPDATE: spoke with the owner, who was absolutely lovely. She has offered to rectify the situation with a beautiful Thanksgiving arrangement for which I am most grateful. Fantastic customer service! Thank you Judy!

Thankyou Extravaganza Florist for the beautiful arrangements you provided for my mom's funeral. We…read morereceived so many compliments on the flower arrangements.

When the tulips I ordered online weren't available due to the heat, the shop called personally to…read morefigure out a solution. I asked for happy flowers, and they delivered a beautiful bouquet that must have been worth more than the one I originally ordered. Great customer service and beautiful blooms!

Once again, unbelievable, customer service and absolutely the best flower quality available in…read moreOntario. These are the Mother's Day flowers I sent to my mom -two of the photos were the flowers the day they arrived and then one of the flower photos was 10 days later. Still looking spectacular if not even more spectacular now that the flowers are opening!!!!. I haven't seen them myself as I live in a different province, but I've heard the whole house smells amazing so thank you to Orchid Flowers .

I rarely leave reviews but Orchid Florist really deserves one for their exceptional arrangements…read more In August, I had to place a phone order from the US for 2 flower arrangements (SILKEN SERENITY CASKET SPRAY and GLORIOUS FAREWELL SPRAY in white to match the casket spray) for my mother-in-law's funeral in Toronto, Canada. From the moment I made the call, Orchid Florist was attentive and compassionate, guiding me through the selection process with patience and care. They ensured on-time delivery with the email confirmation. This extra step (the email confirmation), gave us peace of mind during a time of great stress and uncertainty. The flower arrangements they provided were not only beautiful but also a true testament to their dedication to their craft. The flowers were incredibly fresh and vibrant, and they added a touch of beauty and elegance to the service that was deeply appreciated by our family and friends. I was simply amazed by the quality of their flower arrangements. Even after two days, as we gathered for the burial service, the flowers retained their stunning beauty and freshness. During such a challenging time, it's reassuring to know that there are businesses like Orchid Florist that genuinely care about their customers and the quality of their work. I wholeheartedly recommend them to anyone seeking not only beautiful flowers but also professional and reliable service.

A great floral shop in Richmond Hill…read more It was an easy process online to place my order. Picked up and it was ready right on time. The interior of the space is cute with lots of florals everywhere. Not much else to it though. The flowers I ordered came out beautiful and would probably get from them again in the future. Staff were nice as well when I went to pick up.

I have ordered flowers here a couple of times, and most of the time they last a fairly long. I had…read morea few incidents where they didn't due to the type of flowers I selected. Recently got a bouquet delivered and it was so fresh and smelled really good. Delivery was smooth. I wouldn't hesitate to order here again.

I rarely write reviews, but I won't be using this florist again. You get one chance to make a first…read moreimpression and this was a major letdown. I ordered an expensive upgraded arrangement and their Luxe largest upgrade option, and requested that it resemble the photo. What was delivered was a small unimpressive (poor quality) bouquet that looked nothing like what I ordered. The flower selection was cheap, and the overall quality was far below what I expected for the price. On top of this, within 24 hours the cheap flowers were wilting. I had high hopes based on their reviews, but this was a major letdown. Unless this was an isolated incident, I'm left wondering if their high ratings are fake.

Despite all the glowing reviews, we are super disappointed. The flowers were for our CEO because…read morehis mom passed away. We are located in the US and his mom is in Toronto. The arrangement

My best friend had her wedding florals designed by Lina and I loved it. The flowers were beautiful…read moreand very dainty which is the style I really gravitate to. So I had used her service twice to send flowers to my mother for Christmas and Valentine's Day and they were absolutely beautiful. I appreciate the service and quality she puts into her work. I am always excited to purchase flowers from this store. Thank you!