This review was posted yesterday and taken down after a request from the business owner who offered…read moreme a $250 discount to do so. I have decided to skip the discount and post my review as I feel taking the discount is being paid to keep quiet and not complain. I would rather keep my integrity intact by being honest about my experience so others don't make my mistake. I hesitated to write this review as the person who did our repairs is a friend of the family (was). However, the prices quoted were exorbitant for what was done. All we requested was flappers to be replaced in two older toilets that were taking longer to fill when flushed. We also had a kitchen spray faucet that when shut off wouldn't stop spraying. Because it was under warranty, Moen had sent us a new one, but we needed it installed. Because my husband had recent surgery he couldn't get under the sink to attach and wasn't able to do the toilet repairs. As mentioned, we used a plumber we had used for years, however with a different company, and had no previous issues with service or prices. We were given three options. The first was to replace all three toilets in the home (even though we only needed two fixed). The quote for three installed toilets was over $4,000. To replace the spray faucet we were quoted over $600.00.....we already had the replacement spray attachment so we didn't need a new faucet, just the spray attachment connected. When I questioned it, we were told to soak the old one in vinegar and see if that helped stop the spraying.The other option for the toilets was to repair them and that was to put in a new valve, flapper and supply hose. To do the first one was $477, to do the second, even though identical, was $385.00. The last option was to pay the service fee and do nothing. I should have taken that option but it's hard to say no to a family friend. In retrospect this family friend had no problem in overcharging.....it's a business. The repairs took a half hour....45 minutes tops and our bill was $959.00 for the two toilets including tax and service dispatch. I don't understand why two identical repairs (supply and install fill valve, flapper and supply hose) are charged $477 for one and $385 for the other. This company was on our agenda to contact for a new furnace and water heater this summer but no longer. I also no longer feel comfortable dealing with this company after today's exchange with the owner. He continued to repeat was that we are paying for trained and qualified staff. When I asked him to give a breakdown on the hourly rate and cost of supplies, he told me that they don't do that. That means there is no transparency. As the conversation continued, he became fairly nasty and belligerent and questioned MY integrity in posting the review. I have done many reviews on companies before and this is the first one star and bad review I have ever given.They say "buyer beware" for a reason. In the meantime, we still have a faucet where we can't use the spray part, but that's better than spending $600 to attach it. I've learned my lesson the hard way and had a sleepless night trying to decide whether to accept any kind of discount and keep quiet or tell it like it is. Even with a $250 discount a $700 bill for parts and labour is over the top for supplying and replacing a valve line, flapper and supply hose for two toilets. While I thought about whether or not to accept the discount, I contacted three other 5 star plumbing companies and asked if they could give me a ballpark quote for the exact same service we had received and copied what had been done from our invoice. I heard back from two of them quite quickly. One gave me a ballpark of $400-450 including a service fee for coming out. The other quoted me $562.50 (breaking down parts and labour), including the service fee. These were more in line with what I had expected yesterday and I wish I had contacted them first. I cannot in good conscience recommend this company. There were a few other issues that happened that I have not mentioned at this point, but have run out of room :-(

My family and I were experiencing a clogged kitchen sink and needed some help with the problem…read more I call last night and was able to schedule an appointment for the next day. Josh showed up on time and took a look at the problem. After a short chat and diagnose, Josh gave me two prices and I told him to start working. He was quick to finish the job and described what he did. I was very happy with the work and professionalism that was shown. If I have any more plumbing problem, I will be sure to call them.

Our water heater started leaking first thing in the morning and it was suggested that I call…read moreanother company (2 days later they still had not called me back ... you know the one, little dog) so I called Exact Mechanical. I was so happy that I was connected right away with their after hours service coordinator and within 2 hours I had a knock on my front door and two wonderful servicemen had my new water heater installed in no time. I highly recommend Exact. Very professional and their customer service is exactly as it should be. Thanks Exact!!

Great company. Very good work. Very professional and honest. We have used them for years now for…read moremany plumbing and heating jobs.

Called Son-Rise this week for a terrible smell in our basement. Called and spoke with a real…read moreperson on the phone. Got the problem diagnosed and solved the same day. Highly recommend.

We had problems with our bathroom sink faucet and Phyllis was so kind and helpful making an…read moreappointment right away, with great follow up. The technician came in right away, gave a diagnostic and worked beautifully. Replaced the faucet and the faulty plumbing. Very fast, helpful and clean work. My kid says the water tastes like at the dentist's. I highly recommend Son-Rise Plumbing.

Horrible service and extremely high price for a so called boiler technician to diagnose a boiler…read morethat wasn't working. He arrived with only a small screwdriver to repair my boiler. I asked him to get his tools he said no, he didn't need them. Subsequently he had to make many trips out to his van to get his tools and spend the majority of the time on the phone with his boss, guide him through the procedure. The technician had no idea how to fix a boiler and should never had been sent out to fix one . Very unprofessional and extremely expensive. Save your money and get some other company. 2 1/2h later and that boiler was still not working 490$ bill for nothing.

Very prompt and relevant service. They were able to advise me exactly the right parts for my repairread more

I had used N'Sink for some renovation work some time ago. That project went well. I recently…read morecontacted them again for another project. I confirmed their interest and availability to do the job. After an inspection it was determined by them ordering a part was required. I asked for a quote for the work was advised I would have that in the next few days. From that point I was totally ghosted, in spite of my several inquiries. That is, my calls weren't returned, I was not advised N'Sink was not interested and I finally had to look elsewhere to get the project completed. I was very disappointed.

N' Sink Plumbing is the only plumber we will use. They provide prompt, professional service with…read morehigh quality workmanship. Highly recommended!

Absolutely the best. We couldn't recommend a better…read morecompany! Chris you are simply great. Your Staff is outstanding. 5 plus stars Rick & Arlene Garrett

Tried twice on the phone. No answer (fine it was a heat wave) left message, twice, no call back…read more Saw one of their techs in my neighbourhood. I stopped and asked if they could get their office to contact. Took My information. No call. Their customer service leaves much to be desired. Still haven't gotten someone out to service the furnace and possible quote on a new one. I will try a third company. Been here sicne mid-May, no one seems to call you back. real sad.

Exceptional Emergency Hot Water Tank Replacement Service - Pete the Plumber…read moreDudes - Jim and Sam F I wanted to take a moment to recognize the outstanding service I received during my hot water tank replacement Aug 5. I came home to find a tank that was not happy, this was clear as the water was running from my trusted tank. This was a 1st for me as a homeowner. I called Pete the Plumber! First, my warranty was honored exactly as promised. I had purchased the 10-year protection plan, and there were no issues whatsoever. The technician confirmed the warranty coverage, and there were no unexpected costs for the replacement tank itself. Given that the failure occurred outside of normal business hours, I was especially grateful that emergency service was available. The experience started with a call to the 24-hour support line, where I spoke with Jim. He was professional, efficient, and took all the necessary details of the situation. After sending the requested information, I was contacted within approximately 15 minutes by Sam F., the technician assigned to the call. Sam provided exceptional service from start to finish: Called promptly and provided an estimated arrival time. Confirmed warranty coverage and any applicable fees upfront. Reviewed the photos I had shared and, through his experience, immediately understood what was required. Called again when he was approximately 20 minutes away with the replacement tank. Arrived prepared and ready to get the job done. Sam executed his work and shared all the details with me as he worked. Sam provided some valuable advice and was able to talk basic language to help me understand the processes and how the system works. He shared insight and valued experience to help me make the choices best for my home. What impressed me most was Sam's knowledge, communication, and professionalism. He clearly knew exactly what was needed before arriving, which made the entire process smooth and stress-free. When you're dealing with a hot water tank failure after hours, that level of confidence and responsiveness makes a huge difference. Thank you to Jim, Sam F., and the entire team for providing fast, professional, and customer-focused service. It's refreshing to see a company stand behind its warranty and deliver such exceptional emergency support when it matters most.​‌ Client and Strong Supporter​‌ Rob

Always professional and friendly, I recommend their plumbing service whenever I have the…read moreopportunity. Jerry gets the job done right every time.

I contacted this company last week to replace some parts on my Rinnai tankless water heater. Rinnai…read moresupplied the parts free of cost and gave contact info for this company. Dave, the owner and plumber quoted me $500.00 for labor. So Dave and his fellow showed up early morning on April 24 and replaced the parts, some points to note: 1- Although they claimed to be Rinnai trained, they did not know that burner box cannot be pulled without removing the top plate, tried wise grip pliers and deformed the collars of burner box. 2- When putting back the flame burner, they stripped one of the screws, now one of the screw is loose, still claimed that it is safe to operate the unit 3- Charged me $100.00 extra claiming the unit was rusty, unit is only 6 years old and as a Rinnai trained plumber he should know that all water appliances do get some rust. Nothing needed to be cut or drilled. 4- Gave verbal labor warranty, no written labor warranty. I had to use this company as Rinnai would only send parts to their "trained" technicians. Arpi's Industries and Romcan heating are two other Rinnai sale/service outlets in Calgary, don't know about their "trained" professionals".

Couldn't be happier with the quality of work and level of honesty. Dave and Dave installed a hot…read morewater tank, humidifier and rebuilt our furnace. First time using these guys and I'll definitely be calling again when it comes time.