This is the newest entrant to the Byward Market nail salon industry and it is easily the best! I've…read morebeen to plenty of nail salons around the world and around this city. Sis2 is excellent. The service is always friendly, courteous, and professional. I have never had a bad experience here and I've been coming since it's soft opening in December, 2016. Sis2 has the widest range of nail polish colors I have seen in any salon. They use a fabulous Asian brand and a terrific technique to remove shellac polish. I typically come for the nail services, but I have had a massage as well. It was quite good. You cannot beat this place for it's convenient location and hours, and the prices are excellent. I will never go to any other salon in Ottawa.

I wish I could give them a stronger review as I have been going to this nail spot for over a year…read more However, as a long standing customer, I would expect to have a constant nail tech. They bounce me around from one nail tech to another, and they do not all the same level of experience. My most recent experience might have been my last, I received a gel overlay with Shellac and usually it is no issue getting in and out in an hour. Since the tech took longer than expected to remove the last colour and shape my nails, she wasnt able to give me a proper gel overlay since I had to be out in an hour and 20 min. About 20 minutes into the appointment I had to mention that I had another appointment, I thought I gave myself more than enough time (I am seasoned at getting my nails done so I expected the typical hour appointment). With the time she spent shaping my nails, I would have expected them to be better shaped but they were not straight and were not the almond shape I requested. Since we couldnt complete the gel overlay properly the shellac colour did not go on properly and it is uneven and thick. As a loyal customer, I would have expected better service and better quality.

They are a medium sized location but I was able to get an appointment a day ahead. The place is…read morevery clean and the experience was pleasant. The lady who did my nails did so professionally and gently, compared to other places I have been to. The result is also great. I asked dip nails and got 6 coats and the contour was impeccable. It is more costly than most but absolutely worth it.

I have gone to Westbro salon once before and they did a good job. The salon does struggle with time…read moremanagement, even with an appointment I would expect to wait 20-30 minutes. They seem to be over booking. In both experiences going I had to wait. My second time going my experience wasn't great. I was rushed through. My nail technician kept answering the phone during my service. Little over 24 hours later my thumb nail chipped. I got my nails done on the Saturday, and they chipped on the Sunday. The chip isn't big however it happened fast. With chipping it will chip more and more. I contacted the salon in private and asked for a partial refund. I'm not able to go into the salon because I'm away. They declined and stated they only fix their work. They also suggested that I didn't put my hand in fair enough for the gel to cure. This is very frustrating that they blame the client for their work/don't clearly state their policy anywhere on the website or when confirming their booking. NowI have to buy white gel nail polish and fix it myself. At a cost. After already paying $90. It should be Westbros responsibility to reimburse a PORTION of the cost. No where does it state your policy of no refund for their mistakes. It is the responsibility of the nail tech to make sure the gel is completely cured/in the lamp. This is why customers go to a licensed salon. I understand mistakes happen however it is their responsibility as a business owner to back the work of your nail artists. Yes Westbro does have strong artists but they are forced to work too fast and skipping corners causes bad work at a high price point. When messing the Instagram account. The person responding it very rude, argumentative, and started ignoring my messages. Overall this experience sucked. I got my nails done for my engagement and they have added one more thing to do. On the already big list I have.

It was my first time going to Mint and I was really apprehensive as I've been disappointed by many…read moreplaces. Amber and I decided on a toner for my previously bleached hair and it looks so good!! She was really fun to talk to and she definitely nailed it! It's the first time I've been satisfied with my hair in a really long time.

The first time I went, Heather took my fine wavy hair from shoulder length to a pixie in under an…read morehour. Very friendly and professional, listened to my concerns and gave me exactly what I wanted. The studio is moderately expensive (only reason for not giving 5 stars), but they do gender neutral pricing now which I think is great, and the space is beautiful! I have been back several times now and the service is consistently great. I am always offered tea or coffee. Staff don't push products on you but they do offer a wide selection. Entire salon and all products are also environmentally-friendly.

I came here with high expectations due to the great reviews. The service was very attentive and the…read moreplace clean. It is very professional. They serve herbal tea as you get your nails done. However, my shellac was just slightly better than the one I had at another more low end place, two weeks ago, but cost twice as much for the same service: removal, manicure and shellac. The shellac on a couple of nails wasn't nicely shaped despite paying for a manicure too. The shellac was painted over the cuticle in a couple of spots. The shellac started peeling on three nails after 1.5 weeks. I had a shellac done in downtown Vancouver for 2/3 of the price that neatly lasted 3 weeks. Giving it a 3 because the service and atmosphere was great but not the nail job.

Loved this experience. The shellac French manicure looked perfect and still does 10 days later.read more

Amy is the absolute BEST! She has been my hairdresser, colourist, special occasion style and…read moreeyebrow tint and shaper for decades! She always has a smile on her face and her demeanour is so gentle and relaxing. She is an absolute joy; I am grateful and blessed to have her in my life~ She is a true professional!

4 stars out of 5 for:…read more Linda. She took care of my twinkle toes for a pretty pedicure. Pricey but you're treating yourself. #selfcare Linda also does hair and other esthetician service - just ask. Find them in Elgin Street in Ottawa. If you have to wait for your appointment, check out the nice boutiques located on the same side of the street.

The service was great. The place is cute and clean. I gave him two stars since my daughter shellac…read morestayed on for one day!! Meaning that they use regular nail polish instead of the actual shellac.. which is disappointing!

So going back to a nail salon after COVID hasn't been an easy decision. So I did some research and…read moredecided to try this spot although I live in Kanata north (15 minutes away) . I was very impressed about their new protocols and all the measures in place. From plastic duo users to plexi glass to hand sanitization to spraying the debit machine. I was very happy with my experience and highly recommend this spot

The owners of this salon are the WORST at customer service! I have had several bad experiences and…read morewill not go back. They rush you in and out, and treat both their customers and their staff like garbage. One time when I did not wish to change my appointment to a less busy day the owner who was doing my nails deliberately hurt me, she apologized at my next appointment for being "out of control" due to the stress of the holiday season. They also badger you to pay cash and when you do they don't collect tax....so they are also dishonest!! Steer clear of this place, there are lots of good reputable salons where you will get much better service and outcomes.

Great services, Cindy is always so professional, and I love her mani/pedis...It has been over two…read moreyears and I have not been disappointed yet, it is safe, clean and the price is right!

Great services nice technicians you won't be disappointed! They also do waxing as well as mani/pedi…read moreservices

Lux Beauty Lounge was amazing! They were able to fit us in last minute. The pedicures and manicure…read morewere top notch. My husband enjoyed his pedicure. I was impressed with the dip powder manicure. The manicurist was able to remove the tips and old powder without damaging my actual nails (a hard task to accomplish). I appreciated the good conversation and friendly welcome. I felt right at home with "Mama" and everyone else. Thank you for a great manicure and pedicure!