Melanie Albright is a bad and rude travel agent. We were going to use her for a 4 person, luxurious trip around Peru. After a few emails/phone calls back and forth where she did not seem overly educated on Peru to begin with, we offered a few suggestions of things we had wanted to do and places we were interested in staying. We had every intention of having her book all of this for us, however she ASSUMED we were going to book these things on our own. We got a nasty email about how she would be "bowing out" of our trip as she wouldn't make any commission. We found someone else who did a great job for us, was significantly more knowledgeable, and booked everything surely making a ton of commission. Clearly, Melanie doesn't care about anything except for the money in her pocket---not what you want in a travel agent! read more