For homeowners this place has subpar customer service. Friendly people on the phone try their best…read moreto connect with representative you are working with, with little to no response. Late delivery of orders (multiple days) with a kind older man who is alone and unable to unload larger items that are shipped on pallets and obviously loaded with either a pallet jack or a forklift. Apparently "curb side" service means the truck pulls up to the curb and then it's up to the owners to unload their order. Not the drivers fault at all. I was contracted to site manage the renovation and tried twice to reach the owners representative without any callback, even though I left a message to try and find out when the owners order would arrive. I had not talked to this rep previously so my message asking for some information could have been from anyone of her customers as far as she would know, and no call back. This would appear the norm rather than a missed call to a client to their or their contractor. The upfront people who answer phone and try to assist are friendly and helpful and the drivers as well. Other than that, poor representation, lack of call backs and no way to safely unload orders onto the "curb" I would not recommend this company if this is how they treat all their clients.

Extremely helpful staff - Shahideh was fabulous in showing us a variety of products and able to…read morecater them to our needs and budget. Saved 40% over what other stores in Vancouver were charging for the exact same products. She discussed design with us, researched options, and made many thoughtful suggestions. The service section of the business was always busy, but maintained first class professional communication and courtesy. Maybe you might even make it there on "donut day" and share in the goodies! (We even returned a product for exchange - absolutely no questions asked!) Recommended without hesitation.

Not sure why Archstone Kitchens is not on Yelp as they were simply awesome…read more I was redoing my kitchen and was planning to replace everything with IKEA. All worked well for a good price except the countertops. My wife liked the most expensive one which was the IKEA Swan Cotton (Quartz) which came out to be $4100.00 - ouch. IKEA was having a sale, so we could get it for $3900. Wanting to compare around, I put a request for a quote online at Vancouver Counter tops. They didn't have the IKEA Swan Cotton listed on their site so I picked the closest one and in the notes said, we would like whatever matches the IKEA Swan cotton best. They got back to me the next day saying they could do it for $2400 and they can get us the IKEA Swan Cotton!!! I also learned through the process that if you don't want a seam (for example on a corner piece) then you need a jumbo piece. This cost an extra $400. But was well worth it for no seam and I also had the counter top go into the window sills and around some wall parts. It looks very professional. Apparently, the standard IKEA options don't allow for this and there is simply no pricing for this. On top of all this, my contractor was pressing me to get it done right away. Archstone said it would take two weeks but after sharing my situation they were able to get it done in under a week. Overall they were affordable, professional and friendly not to mention returning my calls quickly, taking credit card over the phone, coming when they said they would come and of course the counter tops look amazing. And personally, I love the quartz over Granite or other types. Bright, can handle heat, moisture and don't need any maintenance. I absolutely recommend Archstone. Cheers Kuhan

We used this company, Archstone, for new countertops in March 2022. After comparing quotes from…read morenumerous companies Archstone was by far the best. price. The quoted timing on delivery and installation was spot on. Our experience was very good and we found them to be very competitive and professional. I would highly recommend this company.

Thank you so much for the great job on my cabinets in my brand new house , I would use them again…read morefor sure . Thanks again

Used Edmond, Felix and Joe from instyle cabinet for custom living room and custom kitchen. I went…read morewith an extremely modern handle-less style which is difficult to do. I found them very efficient and extremely customer oriented. Felix set up the cabinets with another helper within a day. He was on time and very friendly. Edmond gave us an extremely reasonable price for very high quality acrylic, glides and plywood. Easily 10% cheaper than other quotes we got (and we asked for at least 3 other quotes). There were two mistakes (it was a super complex job with many changes) but they fixed it quickly and took full responsibility. Edmond replied to me emails even at 12 midnight - he literally worked 7 days a week for 12 hours to make sure customers are happy. My two suggestions to them is to have clearer written documentation and only write measurements on labels that you can easily peel off. My kitchen and living room cabinets look amazing and I have gotten lots of compliments on them. Thank you Instyle Cabinets.

Came here to get a bottle of white before a party that was in the hood. Decent customer service and…read morea fair price.