After purchasing my MINI everything was okay until I returned to Cotswold MINI some time ago to…read morehave some work done. When I went to order a replacement key for my car I turned up at the required time only to be told that the service guys 'wanted to go home'. As you can tell I was not happy. I had a few similar experiences with the company and I had enough. So I sold the MINI and purchased an Audi instead. I later returned to Cotswold MINI and I was very impressed with the service I received from the sales person. Very knowledgeable and very good customer service. (Still considering a MINI)

I had an excellent experience with Listers, especially Rob from service, a first class gentleman…read more After a long drive I thought the car felt different so I stopped off at Listers en-route and they offered a free safety check while I wait, a cup of tea and even offered to wash my car free of charge. Within an hour while I was having a cuppa a video was produced going over the car and with an honest assessment that nothing was required that day. I turned down the offer of a car wash and was on my way, exactly how dealers and manufacturers should be when wanting to retain loyal customers. I also spoke with Robb in sales who was very helpful too.

AVOID, AVOID, AVOID these people! Rude, aggressive and patronising are just a few words to describe…read morethem. I viewed one of their cars in November 2015 and they didn't like being asked questions at all. I simply asked standard questions i.e. if the car I was interested in had been HPI checked and was abruptly told yes all their cars are HPI checked, however because of the shifty and quite frankly rude attitude when speaking to them I felt something wasn't right (the car had already been there for many months without being reduced) so I asked a mechanic to look at the car for me and he believed the car to have previously had considerable front end damage so maybe not HPI checked after all? Also see snippet below from an article in Birmingham Evening Mail in 1999. Needless to say I didn't buy this car and it is still sat on their forecourt for some unsuspecting person to buy. They obviously think the consumer to be stupid. "MOTOR traders throughout Worcestershire have been warned by Trading Standards officials that they will not hesitate to take action against those who act irresponsibly. The warnings follow two motor traders being each fined pounds 4,000 by Worcester Magistrates Court for selling a wrongly described Golf. Worcestershire County Council's Trading Standards Service brought the prosecution against Adam Wise (32), and David Preston (30), trading together as Barclay Motor Company at Bridge Garage, Hopwood, under the Trade Descriptions Act of 1968. Operations Manager Steve Birch said that the vehicle had been advertised as a 37,000 mile car with a full service history and a 170 bhp engine when none of the claims were correct."

fabulous experience, first we popped in so my partner could look for something more robust than her…read moregrand picasso c4 as we fish, airsoft, & for dogs etc, we dealt with adam who was great, she ended up buying a nissan x. trail, they gave her a fair trade in on her car, so few days later i enquired about trading my mercedes-benz in for a bmw x5 even though it was motd they still put a year on it, then i had issue with finance, iwas gutted adam said he would keep it for a few days even though i thought deal was dead, iwe managed to sort finance, they stayed till late to make sure all was ok, so im a proud owner of the bmw x5 they all worked hard to help, yes they are making money that's their chosen profession but they made things simple, polite & professional & we had a laugh, very good experience from start to finish, so big thank you from me & steph.....

Bumper had extensive damage, hole, dent and deep scratches - all was repaired to a really high…read morestandard and really quickly. Lee is really approachable, friendly and professional and as a woman driver this is a big plus as I can easily be blindsided with car talk. I would highly recommend paint tech repairs, they really are worth the 5 rating. Thank you very much!

Large, clean and tidy premises. I got there 30 minutes early for the MOT on my motorhome but the…read moremechanic couldn't get me in fast enough. Nice warm waiting room to sit in meanwhile. The vehicle was acceptable except for a dud rear numberplate bulb, which he replaced anyway (at cost). Took me under the van to show me where he'd refastened the night heater fuel pump that was hanging loose. Also, the engine oil filter was loose and leaking he'd retightened it. No charge for either repair. Friendly and helpful, and with lots of other facilities for large vehicles. Online booking of MOTs. I was impressed. See http://www.spencercomm.com/index.php

Very helpful independent VW Audi specialist... quote worked out a lot cheaper than the local…read moreCheltenham Bain dealer, certainly know their stuff!

I have had occasion to use this company on a couple of occasions. Each time I was treated to a…read morefriendly reception: After examining the problem I was told what was needed to be done, with no hidden extra's. The work was carried out quicky and efficiently and I was given a 12 month guarantee for the work. The staff were friendly and helpful, answering the few queries I had, and even checking all my tyre pressures after they had repaired the exhaust. All in all a good experience. I thoroughly recommend them to anyone!

If you're looking for a good trust worthy family mechanic then Neil at the Garage is your man. We…read morerecently moved to Worcester and he was recommended by a tyre shop HiQ on the A38 near Perdiswell. His apprentice's are also well trained, helpful and courteous and a good reflection of the mentoring they've had under Neil's stewardship. I'll always take my car there, I know he won't overcharge, he'll even work to a budget so having components repaired rather than replacing them. All his kit is new, he has the MOT testing facilities and he did mine on the spot because i was in hurry, tax had run out and I was uninsured.