Child had soccer tickets gifted and his phone died Child had…read moresoccer tickets gifted by family to Real Madrid game. He needed his e-tickets for tonight or no access to the game. His phone connector stopped working and he took responsibilty to go the Plaza Rio2 with his S8+ in tow to get an adult here to help him. He came home with his new charger tried to charge and it didn't work. Walked back immediately another 30 mins to the all in 35°C weather determined to fix his problem and exchange. He was told for a refund he needed an adult. Now he needed an adult? I guess profit has no age, only refund. I left work to go with him, manager refused provide her name and Mario handled her proxy refusing to provide her name or any reference for the staff we dealt with. Though she signed the consumer complaint report, after stating the law in Spain does not protect customers if they opened box. HOW DOES ONE KNOW IF THEIR PRODUCT WORKS AFTER BEING SOLD SOMETHING INAPPROPRIATE ANYWAY? When I asked what she'd feel like if this was her child she agreed she'd doesn't care she's there to get paid!

It's probably not cool to say this: but Fnac isn't brilliant. I understand that it's a massive…read moremulti-national and it's probably contributing to the demise of small retailers across Europe. But...there's just so much stuff, and it's all in one place. Spread across multiple floors of books, DVDs, comics, music, stationary and electronics, this place was a paradise for me. I could have lived in the little reading area between the books and music section quite happily. Prices are decent enough, roughly in line with the high street. But it's really just a joy to wander around. Located in the bustling Sol shopping district, it's a great spot for gifts for the discerning nerd in your life.

It was helpful employees very nice and had cool oh stuff like old games and console I bought Mario…read morekart wii for 30€ nice place to visit

Chollo Games is a positively wonderful establishment for any video game fan. Although it might seem…read morea bit crowded at first, what with being in the center and their space being quite restricted, everything is easy to find and clearly sectioned. Their selection of video game paraphernalia is almost overwhelming - I was surprised to find NES and Famicom games there! The staff is really friendly; the clerks do not intrude on your visit, but are at your disposal for whatever you might need. It also helps to point out that they are more than willing to purchase overseas titles for you - I found that to be extremely convenient! On my visit I purchased a copy of Pokémon Sapphire, and was pleased to know that the store also takes care of battery replacements on any gaming device that is brought in. It is definitely a place worth checking out at least once if you're a gamer, if not regularly. I will definitely be paying another visit soon.