I haven't used Better Basements and Waterproofing yet, however, that's because they were honest…read moreduring the inspection and told me I didn't need to use them! I had a sketchy company do work on my crawlspace a few years ago and they've since fallen off the face of the earth. I was nervous to have a new company come out and 1) find something wrong and 2) try to sell me on things I didn't need. Michael H. with Better Basements and Waterproofing was honest - what was done by the former company wasn't up to his standards, however, it's fine for now and we can probably wait a few years before having any work done again. He also said we could use Better Basements and Waterproofing for sump pump maintenance (since we can't use the original company), however, he reassured me there isn't a binding yearly contract and I can just call if I'm interested (no need to agree this moment). I appreciated how honest and thorough he was in his inspection and in his explanations of everything. I've had a lot of companies over the years try to sell me on things I don't actually need. Michael didn't, and because of that, I actually will probably use Better Basements and Waterproofing in the future if I do need work done.

The company responded quickly and efficiently to my request to address the vibration caused by the…read moresump pump at my property. The technician provided a thorough assessment report with several options for me to consider, which I really appreciated. On the day of construction, the team completed the work quietly and professionally. I'm very glad to have found them and look forward to working with them as my long-term crawl space service provider.

Our house is built in the SW hills of Portland originally in 1938, with a 2003 addition. TerraFirma…read morewaterproofing product has been a significant update to a shoddy home remodel that the January ice storm exposed. After this unexpected remodel and damage was exposed we had a delay of several months to get on their schedule. When the project date arrived, they showed up on time, cleaned well after the demolition/addition of interior floors to allow drainage and a sump-pump. My original review (4 star due to not adjusting the cost when less product was used) they owned the mistake and recognized their communication gaps. I do appreciate that attention and feel more confident in the company. I look forward to many years of DRY basement/master bedroom living.

Update: It was encouraging to see the owner's response. I called and explained the situation…read morewith the person who answered the phone and let them know I'd welcome a call. Then two weeks went by with nothing....... So I called and left another message. And once again, two weeks went by with nothing. Unfortunately this i pretty spot on for my experience with this company.

Service Performed: Location: 3,800sqft House on a…read moremulti-sloped/angled hill Installed 7 Pilings around foundation outer frame and approximately 30 adjustable posts in the crawl space to reinforce/reconnect the ground to the floor of the house. 6 pilings were installed from within the crawlspace 1 piling required access from the exterior Quality: Truly Outstanding Workmanship, professional, well-equipped, experienced workman. Work completed before estimated completion date. On the 1 outdoor area, there was a retention stone wall, along with some other items requiring extra work to get to where they needed. After the work was done, it was all put back together and meticulously cleaned - you cannot tell that any work was done there; absolutely perfect! It was not easy to do what they did at that particular location. Value: Even though foundation repair/work is a costly service/installation; you certainly get what you pay for with Ram Jack West. I received more value than what I paid. You see, their value started 4 years ago, in 2022. I had them come out, define and price the job and signed a contract and paid 1/2 upfront. Within a couple weeks after signing I became critically ill, in the ICU and Hospital for 2 months. As a result I lost my job among other things and have a permanent disability. I reached out to Ram Jack West and they, very graciously, supported me by refunding my money immediately - especially at my greatest time of need. This is well above and beyond exceptional for a business and that is a huge factor as to why I called them back, in 2026, after I had stabalized, and got some money together. They re-bid the job, I expanded what I wanted to have done and they accomodated my requests. They helped me work out financing and walked me through the processes very thoroughly. The result was a delight from start to finish and all of it ended up being done well ahead of schedule. Truly class act! Thank you so much!

I contacted Ram Jack for a foundation inspection and was highly impressed with the services…read morerendered. Garrett C. performed a thorough inspection, explaining the process and sharing details with me the entire time. I feel informed and empowered by the knowledge I gained. I found Garrett to be knowledgeable, honest, direct and trustworthy. The inspection provided me peace of mind and that's truly priceless. The fact that Ram Jack offers inspection services at no charge is incredible. It's an unbeatable value from a top tier company. I will be contacting Ram Jack/Garrett C. again in the future for any/all foundation needs. Highly recommend, 10/10!

PW was the best of several competitive bids and their work was great. They were very aware of…read morecleanliness in the home and waterproofed our crawlspace. We thought the sump pump had failed (after the warrantee date of course), but Darrin revealed the problem was a plumbing leak which we were able to have fixed the next day. Thanks, Darrin .

From the owner: Pacific Waterproofing is a full service Waterproofing and foundation repair contractor. We…read morespecialize in Basement Waterproofing, Crawl Space repair, encapsulations and Foundation Repair.

Their prices are reasonable and they must be good because we have to wait over two months to get…read moreour job started.

Pascal and M Leon's office was great to work with. Scheduling was easy, the bid was fair, and they…read morecame when they said they would. They installed another post to support the north side of the house. The work was carefully done and Pascal fully explained the process and what his workers had done. My realtor recommended this company since she works with them often and finds that they do consistently excellent work. I would hire them again for additional foundation work.

They are a family owned business and the person who came out for the courtesy assessment was…read moreprofessional and highly knowledgeable. All of my interactions with their people (3) was always excellent. From Pat to John to Jean, all experts.

Good price, good communication. Prompt to get to work and worked very diligently until the job was…read morecompleted.

We had moved to Arizona when we learned we needed crawl space work. Our realtor did the search for…read moreus and Dr. Crawlspace came highly recommended, quotes a fair price and got the work done in a tight time line.

Dr. Crawlspace I highly recommend this company. they Have…read morebeen the nicest company that has ever done repair on my house. When you're a single lady and have been used to not such nice people now I feel like I was very blessed to . put a new sub pump in. they dug a trench all the way around my house . They got rid of all the rodents and all of the debris the rodents tore down the insulation. I could not be happier QUAMAH was such a pleasant person to work with. and his team so pleasant very trustworthy company. the work they did was just beautiful. I'm so pleased that I called them and had them do all this work for me. They will give you pictures before and after the job is done so you know what it looks like. Judy'B. 2/26/26

Great work. Michael from Foundation Pro came in put a skim coat on my basement outside on the front…read moreand inside where there used to be a utility sink and also fixed up the cracks on the back steps. He was great to work with and would highly recommend. Professional, on time, great communication.

We had Foundation Pro come out today after making an appointment to look at our questionable sill…read moreplate, and give us an estimate on any work that may need to be done. I was very happy on how professional, and on time Michael was. He went under the house and checked everything out, then explained everything in detail that needed attention too. I felt he was very honest and straight forward. He took the time and made sure we felt that all of our questions or worries were answered. Thank you Michael

Great guys. Daryl and his crew were easy to work with. They did a repair job to our crumbling…read morefoundation. Would recommend.

Daryl came out for a quote and was very helpful in letting me know what my home needed, and, more…read moreimportantly, what it *didn't* need. Secure Seismic earned my trust by telling me that proposed work from a competitor was fully overblown and not necessary. If I have seismic needs in the future, I'll definitely turn to these guys. So hard to find honest vendors out there, and these guys seem like folks you can trust.

Prompt proposal. Had a cancellation and got us in the next day before we even were on their…read moreschedule. Jeramie is very personable and did a very good job of leveling our patio. I honestly didn't get other bids so I'm not sure how their pricing falls in relation to other companies.

Was quoted almost 4k to re set the shims/ level my home. Booked the date and was told half up…read morefront half upon completion very odd way of confirming my down payment made me a little uncomfortable but I went ahead . Was told the process would be half a day ( approximately) it took ONE hour... There was no communication I didn't get a receipt a listing of any supplies ( which to have it redone would be cheaper with THEIR equipment) new measurements showing I was level pictures a walk thru questions answered nothing.. it was payment is now due thank you have a good weekend.. I emailed and got the "quality control" guy to come out the following week. I asked a few questions but felt like I was a waste of his time and he's : trying to teach the guys about customer service: he went under the house said everything was secure and left ... No one said anything about the 3 inch gap between my home and the foundation/ wall that STILL needed to be repaired/ re leveled. Very noticeable.. as you could see the back yard thru the gap. so disappointed in this company! We had to hire another contractor to get that level. Ridiculous!! I trusted them to repair my HOME!! It's my HOME it may be a 'job' to you but I'm paying YOU. I choose you. And now I am sorry .