I wouldn't recommend Key Impressions, or their owner Kimberly Gettle to anyone. She recently sold…read moremy mom's home in Pensacola and she couldn't have been any less attentive throughout the entire process. As soon as the listing agreement was signed, she was nearly impossible to reach and the countless errors throughout the entire process made it so much more stressful than it should have been. She had much of the information wrong in the listing (much of which was her responsibility to know). She also scheduled nearly every showing last minute, leaving my mom little to no time to gather her pets and leave the home. There were several occasions when the potential buyers showed up before Kimberly's assistant even called to let her know that someone was coming. She was so unprofessional and really left my mom on her own throughout the entire process. She didn't explain things thoroughly and barely even touched base throughout the entire process. Even the company she uses for closing was terrible (many errors and discrepancies on the legal documents). It was such a miserable experience that would have been much less stressful if Kimberly had just done her job. It seems she's too overwhelmed and that she doesn't have time to dedicate to her clients. You're better off going literally ANYWHERE else for your real estate needs.

This review is a long time coming. Since we sold and relocated it's been a whirlwind but Kimberly…read moredeserves this review. My wife got a job offer in Washington State and we originally needed to be there towards the end of August. Things got bumped around and we needed to be there a month sooner. We had already planned to paint the interior and exterior as well as put in new carpet. Kimberly agreed they would help the sale of the house immensely and then she offered a few other suggestions which we followed her lead on. Because of the quick timeline we were on, we was not able to be in Pensacola for long after we had the house listed. Kimberly coached us through the value of the home and what we could get for it, but we had to sale ASAP and she knew just where to price us to hopefully land a quick sale. We might have gotten less than we could have but relocating was more important. Kimberly landed us a near perfect offer on our house in what basically less than 24 hours. 3 days later we were under contract. We had to leave 2 weeks in to things and there were items that came up that needed to be handled that I couldn't do as I was no longer there. Kimberly took care of everything. We put all of our trust and confidence in her and she took care of us insanely well. She helped us buy the home originally in 2013 and she helped my wife's parents find a fantastic home a few months before that. They will be using Kimberly when it comes time to sale, as will we if we ever decide to relocate back to the NW panhandle market. Kimberly is an asset to the Pensacola community and we can't recommend her enough. If she makes any sort of suggestion or recommendation, jump on it. Let her have control of things and sit back and relax as she works a magic not many on the Gulf Coast have. Thank you again Kimberly, you are the best.

Great guy. Really nice and very helpful. Goes above and beyond to help you and to make sure you are…read morehappy. I would definitely recommend him if you're looking for a realtor or real estate agent

Barbra Rigby is always a pleasure to work with! She is always there when I need help. so thankful!read more

I want to acknowledge Barbara Rigby as an outstanding professional who helped me immensely in every…read moreregard with all the paperwork required in selling my home. She was the absolute kindest person and I was a nervous wreck. She explained the process several times to me, did not get frustrated with me when I asked lots and lots of questions. She understood my concerns and was so patient with me. She was diligent, had the paperwork ready for signature on time and had the funds wired to banks and myself in a very timely fashion. She is a wonderful person inside and out which made this stressful time a wonderful experience. Thank you Barbara, Maureen Everett

I have completed workshops with Gordon and I know he is an excellent at what he does. He has great…read moremarketing skills and some new ideas that will keep his clients on the leading edge. I certainly would be using Gordon to find me property in Pensacola.

Great people to work with, very service oriented, informative, responsive, highly recommend.read more