Ample storage was a 5 star place of business, quick response to inquiries or issues. A Very…read morereasonable and friendly owner who was involved. Unfortunately it sold to some A hole. They raised the rates and never informed clients. Then they charged late fees double the increase price and put locks on storage units and blocked you from entry by deactivating your entrance code without ever informing you. No one is ever there on site, No one ever answers the phone now and the recording says we are on another call or out of the office. BULL S. 3 weeks later and the locks are still on the units even after the increases were paid. No one returns or answers the phone. Now the mailbox is full and you can't even leave a message, its a endless loop telling you to leave a message but you can't. AVOID AT ALL COSTS!!!! If I could give a 0 or a negative number I would. Customer service or Human Courtesy does not exist at this place. Reporting to the BB bureau and letting YouTube know! I might add that I have not missed or been late with a payment in 4 YEARS!!!

My realtor recommended Ample Storage St. Charles due to the location, price and past experience she…read morehas had. The facility is clean and well lit at night with easy access. I was no longer needing to store my stuff there and had a few days off and cleaned it out on the last day of the month. I called to find out if I could close out my account and Scott graciously waived the 10 day notice so I didn't have to pay another month. Thank you Scott and Happy New Year~

So far so good. I like the 24 hour access and we can sign up in middle of night during an…read moreemergency. Love that and the smart units. Total access watching from my phone. Hell yes

From the owner: This New storage location off of Elm Street and Highway 370, offers 24/7 access to your own…read morepersonal space. Come see why this is the preferred storage location in St. Charles, MO. Our specialties include: Small business storage, commercial storage, community organization storage, non-profit storage, car storage, climate controlled storage units, tenant insurance options, large storage spaces, month-to-month rentals, boxes & moving supplies, U-Haul truck rentals, RV storage, drive-up storage, student storage, motorcycle storage options, storage lockers, and long term discounts. Our service area includes St. Charles County, St. Peters, Cave Springs, Portage Des Sioux, O'Fallon, Cottleville, New Town, Charlestowne, West Alton, the surrounding area. We hope to be the one-stop shop for all of your moving needs. Complete with high-tech surveillance and 24/7 kiosks, you can easily access your stuff anytime. There's no better place for your belongings than Ample Storage, and we can't wait to welcome you with convenient options and considerate service.

The storage lot has great rates, for short or long term needs. The lot is secured with a 24 hour…read moreaccess coded gate. The owners were easy to work with and made the rental process smooth.

I spoke with both Pat and Keith I'm regard to getting a storage unit. Both were very kind and…read morehelpful. It was an easy process and a great deal!

We are in the process of selling our current home and building a new one and were in need of…read morestorage fast! My husband spoke with Robyn on the phone about pricing and units--I went and looked at the units. Chose one and filled out the paperwork and we were all set! She is a wonderful person to work with and was very friendly, outgoing and accommodating! The facility is very well kept and she took a lot of time to show me our unit, show me how to use it and to have all my paperwork together and easy to store. She was very helpful and made me feel confident that we made a great decision in renting from A Storage Inn. We feel that the facility is in a safe and nice area and we feel that our household of belongings will be safe and sound until they come back home! Robyn lives very near by and is available 24/7 if there is a safety or other concern at the storage facility. We also find it very convenient that all of the units are drive-up and we are quickly able to unload are vehicles and will have a very quick clean out when our house is complete. It is a great value and the experience of working with this company has been great! We would use their services again in the future and would recommend A Storage Inn to our friends and family.

Fantastic! No hidden fees, professional movers, efficient and friendly!…read moreNothing was broken!

Great team! Handled all the large furniture with care and quickly executed the move. Simple process…read morefrom initial bid to end of the move. Highly recommend.

Aaron was so knowledgeable and informative…read more Aaron was very thorough and detailed. Aaron even walked through the units and measured them so we saw we were getting exactly the size it stated. The units were very clean. The place was very nice and there levels. Plenty of storage. I feel our items will be safe!

Did online reservation yesterday and got all checked in today. Prices seem reasonable as of now as…read morewell as the facility is newer. Clean, friendly staff, flexible month to month options, and conveniently located. I will say they need to adjust the google gps location as if you take it you will end up in the neighborhood behind at a dead end. I will update my review when we check out in a few months

Used them for about a year. No issues whatsoever. Everything was clean and dry and the price was…read moreright. There were no rent increases for me. I started off with a 12 x 12 then after I liquidated a few things moved to a 6 x 12 I think and saved some money. Finally got rid of everything and left with no issues at all. Doug and the staff were very accommodating to all my needs over the last year, I wouldnt hesitate to use them again - thanks guys Dave

Doug was very nice and accommodating. He explained everything in detail and showed me around. I…read morewent to other storage facilities and Doug was by far the most congenial and helpful.

First rate company! This is the first time, after many moves using many different companies, that I…read morehave actually had a positive experience with the movers. Russell, in the St Louis office, was always helpful and courteous. Moreover, he went out of his way to problem solve far more than anyone else I've dealt with in the past. When the movers could not get a large bookcase up the stairwell to my second floor apartment, he personally came to the rescue, with two assistants, to figure out a way to successfully get the piece up the rear staircase and into the appeasement! The New Jersey office, which handled the pick up stage of my move, from Far Rockaway, handled the survey and pricing in a professional manner. When the coordinator became unavailable due to a medical emergency, her office seamlessly picked up the slack, and handle my inquiries in a professional and polite manner. No long distance move happens without problems, and this one was no exception, as the movers did break a window, and arrived one day after the due date (hurricane Sandy hit that week). However, this company worked with me throughout, and managed to resolve any and all problems which inevitably arose. I would, without reservation, recommend to anyone to use this company. They are not the cheapest (at least the quoted price), but you definitely get your money's worth in professional service, and piece of mind. I've been suckered by low-ball quotes in the past, only to be extorted for more money in the middle of the move. This time, my actual price came in several hundred dollars LESS than the survey estimate, as my actual weight was less than the survey estimate.