Absolutely the best. Very attentive attention to detail definitely looks out for her clientsread more

Laura is our property manager and she's the absolute best! So responsive to anything we've ever…read moreneeded, and just a joy to work with!! Would absolutely recommend her to anyone!

Great team to work with. Naylan is on top of any request that we may have, fast and efficient…read more Love the house and the management team. I recommend to anyone who enjoys peaceful easy living.

We reached out to Naylan about a property we were interested in seeing and he was very quick to…read morerespond. He was very kind and friendly upon our arrival and while viewing the property. After seeing the property, we decided it would make a great home for our family. Naylan and his team worked very quickly and efficiently to get all the paperwork together for us. He was super helpful and knowledgable. We'd definitely recommend his services!

This company is the property manager for the house I am renting. I paid them the utility bill as…read morerequested but they didn't pay who is providing the utilities. I have been at this for months now and the company manager in Bakersfield said he would straighten it out and didn't. Now I have a notice of my water being shut off even though I paid everything I was supposed to pay. To me this is fraud. Terrible company

I requested information online, and received a prompt reply! So my first impression was a good one…read more Although I have a unique situation, and had many questions... 'Karie Brown' was incredibly patient, kind, and professional. It really put me at ease. My other two experiences with Property Management companies, was less than desirable. Those places were handling listings in Bear Valley, Tehachapi as well. I would highly recommend this company. They treat people like individuals. Not just an applicant on a website.

They don't respond to maintenance requests and instead delete them and send it to the landlord,…read morenever verifying they get done. I had to contact our city council member to get them to fix a huge hole in the ground that was reported 6 months earlier!

Let me start by saying today it is 5/11 and me and my partner applied for a commercial building…read moreback in March. He put in the application for the unit and because my name is on the LLC I was asked to put in an application as well, which is understandable, however it was not needed from my understanding of other companies. We gave them all the information they asked for which was so much things even unnecessarily things; Check Stubs, bank statements, Job verification, and even tax returns. My partner was OVER QUALIFIED for the building and either they did not want black people in it because It almost felt like they didn't want to give us the building in the first place so they were trying to find any reason not too. Every time we called for questions she would never answer. When I asked to speak to someone above chrystle they would contact me with Diana and she was worse dealing with. I even had to apply for a business license and business insurance before even knowing I was going to get the building I spent so much money to get in the building to not get the building. a week ago I was told that the owner approves however I have to pay a double deposit which was never mentioned to me at all. They stated due to never leasing a commercial building however when I put in the application and even before, she knew this was our first building so it definitely should have been mention that I might have to pay a higher deposit. The deposit amount was listed online, and didn't say anything about it possibly being more. When I agreed to pay the double deposit, I was told that I have to pay the full rent on top of the double deposit to the leasing company before even seeing a lease which was on a Friday. And she will not give me the lease or keys till Tuesday. I have never heard that in my life me giving someone $5000 before even getting to see a lease agreement nor a draft. I started to do research on this company and seen they had so many reviews on keeping people deposit, so I wanted to see the lease agreement before handing them any money and they refused. The communication was horrible. They do not answer the phone and barely answer text, the experience was devastating. I even made an appointment to see the building and the person that was supposed to show me the building canceled the same day and I took off of work to be there. I would have rather spoke to the owner because I really wonder if they know their business is in the hands of an incapable business. When I told them I don't feel comfortable giving them almost 5k without seeing any type of documentation, they replied to me and said they are cancelling my application. So unprofessional, rude, and a waste of 3 months

The owner led us to believe that we were getting a house we applied for and at the last minute…read moreafter we gave her 70 dollars for application she then told us no!! We found out she had discussed our us with another agent of a different house we liked but the lady told us not to turn in our application she wanted someone better qualified ?! She did not even give us a chance due to talking to this realtor!! Wrong wrong wrong

As a California broker, I co-listed a property in Tehachapi for a client. Since I live over 3…read morehours away, Kathy handled the client with excellent care and communicated regularly on the progress of the listing. We had several offers and she helped the client make the decision that pleased her. The escrow went smoothly with Kathy's excellent knowledge of inspectors and proper steps. If you are a buyer or seller in the Tehachapi area, Kathy Carey has excellent knowledge and great professional skills.

Lola Traylor has been managing our rental in southern california for a few years now, i am so…read morepleased with her services and customer service. I recommend her to anyone looking to but, sell, or rent. She is very detailed oriented and i couldn't be more pleased with Property Star.

My boyfriend and I rented a house through Lola for a year, and we were continuously frustrated with…read moreher lack of professionalism. We made several maintenance requests, and they were all met with skepticism. When the thermostat stopped working, she asked us if we knew how to use one, and perhaps we needed to Google it. We went a month without an oven (working stove top), and a week without either, but Lola offered a toaster oven, "in case we wanted to make biscuits" (we moved from Georgia). We notified her of animals in the attic, and for MONTHS her response was to use snap traps, which we did, to no avail. When she finally sent an exterminator, we discovered the problem included bats in the attic, mice in the walls, and rats under the house. When the garage door ceased to work, we were again told to Google the issue. When we moved out, we discovered that her 'move out inspection lady' and her 'cleaning lady' are the same person, which is clearly a conflict of interests. How honest can this person be in her 'move out inspection' role? I strongly suggest avoiding Lola Traylor if you want a positive rental experience.

The Manager Perry is a creep ..he had two boogers hanging from his nose that already scared me cat…read morehair on his shirt profusively sweating for no reason then he started crying as soon as My friend left to get a money order then the tears dried right up soon as he came back ... The money order in pencil was a red flag and his demeanor was very weird and work ethic is off I don't know how he has that job he was 4hours late to a appt he setup went from 10 to 2pm then he walked in and disappeared as we knocked for 20minutes ... From the initial meeting I told my friend is a Big No ...if the Manager is off so is the complex

If you are looking for a apartment in Tehachapi, I urge you not to deal with these apartments…read moreIndian Creek Villas. They are very unprofessional, liars, they will steal your money just look at all the other reviews, that other people have made about these apartments and their managers, especially Perry. The apartments is filthy, they don't fix anything that's broken, management don't answer their phones, no one is never in the office to help you, the manager don't turn in your paperwork to the main office because they want to steal your money, then tell you that you don't qualify. But the truth is they never turned in your application in to be processed. Add it up $45 x 10 = $450 a day untaxed money. Don't let this company rob you people. This is the new SCAMs that's going around... Keep Yo Eyes Open

This review is written from the perspective of the property owner. Tenants may have a a very…read moredifferent and positive experience with them. I wish I had read Joyce D's and Brian S's reviews of this company before signing a contract with them. All around bad experience and I would not recommend this place. We used them for one year. We terminated our contract with him after the tenants moved out (for a number of reasons) and he became overly passive aggressive in all of his communications. He comes off as nice and competent when you first meet him, but shows his true colors when you terminate your contract. Once he realizes he's not going to get money from you, he starts insulting your property. He tried to threaten us by saying we would be arrested if we entered the property after the tenants had already moved out and surrendered the keys (but had still paid to the end of the month). He tried to get us to pay him prorated rent just to pick up the keys and garage remotes, which the tenants had already dropped off to him (since they had already vacated the premises). You would think a licensed real estate professional would know that you would only have to refund if you started collecting additional rent, but I guess not. We just ignored him and changed the locks at that point. There was a lot of damage to the property that was not addressed, like bent blinds, damaged laminate flooring and water damage around the heater they replaced. When they replaced the water heater, they did not properly replace the pan on the bottom, so we had to drain it and reset it. We ended up spending around $4000 to get the place back into rentable condition. I have deleted all my past reviews on Yelp and usually don't like to hurt anyone's business, but I found Steve to be so petty and annoying after we canceled our contract with him that I can't resist. To get an idea of what it's like dealing with him, go read his response to my Google review. It speaks for itself. This was originally a two-star review, but I think one-star is more accurate when taking into consideration his retaliatory response and thinly veiled threat to go to court (because he doesn't like to have a bad review lol).

If zero stars were possible that's what this company would get. When the tenant they placed in our…read morerental pasted away we had over $40,000 in damages. Per the Tehachapi police department they visited our property more than 100 times from 2019 thru January 2022. we also discovered the tenant was subleasing our rental to others along with many other lease violations. Mr Rhodes relies on vendors he sends for repairs to report on your property. What do vendors know about the terms of a lease agreement? Per the police department our tenant died from a narcotic/drug overdose. This company says they're registered with the police department but claim they knew nothing about any of the police visits or the filth and destruction inside. We went to court and received a judgement against this company not as much as we asked for but we did get a judgement which they paid. Beware Mr Rhodes said annual inspections were not required yet the agreement with the tenant said he would be doing biannual inspections.

Lorraine, I truly thank you from the bottom of my heart…read more You got my divorce done quicky and in the time limit that was said and way cheaper than a lawyer. Thank you for helping me.

Lorraine is a gem and is no-nonsense and is very professional and on top of it, even calling to…read moreremind me of my court date. Thanks Lorraine! Would use her service again in a heart beat.

I've rented it in the past where I thought I was treated well. Until I began renting a nice…read morespacious home in the Northwest. Larry and his wife are simply amazing,if I have any issues they're dealt with immediately and trust me I haven't had many. This company is upfront front and Honest which in today's time is so hard to find. So if you're looking for honestly and integrity I would look no further Premium Property Management LLC is the place I would make my first stop.

I had a good experience working with Larry and Rose. They were forthcoming about anything that…read morehappened in the property, they connected us with affordable maintenance options, and they were knowledgable in their field. I appreciate all the support yall provided.