After dealing with SummaCare customer service and their supposed quality assurance department, I…read morecan see why hospitals are dropping Medicare advantage plans. This year (early 2023) a SummaCare representative argued about putting in a complaint against University Hospitals for a billing error. The employee in Akron was very argumentative, and my wife even observed that it looked at times that I was begging her to put in the complaint. The employee finally obliged and put in the dispute against the billing error however, when we got the paperwork back from SummaCare, she failed to put in one of the errors which resulted in SummaCare saying I owed money. Fortunately, at the same time, seeing how this employee was being uncooperative, I had also put in a BBB complaint against University Hospitals and the billing error wound up getting resolved. So I wound up putting in a complaint against the employee and SummaCare through the BBB. SummaCare manager, contacted me and assured me that the employee and the department would be addressed as far as properly taking down complaints, and not being argumentative. The manager had lied to me - unfortunately, after I closed out the BBB complaint, SummaCare decided to dismiss the complaint, claiming that it was past 60 days. But interesting to note nowhere in the complaint did SummaCare reference the issues with the employee and the department. In other words, SummaCare misrepresented my complaint. Time to get the regulatory agencies involved. May contact our US Senator as well since it appears that many hospitals are bailing on this failed concept of Medicare Advantage "insurance". Good grief the Feds have a tough enough time keeping their own employees under control how do expect them to control their "Medicare Advantage" flunkies?

i needed medicare advantage to ass prescriptions dental and eye care to medicare…read more i researched at least 10 advantage plans for my needs customer service attitude and knowledge was important too summacare beat them all for price reviews knowledge and attitude i have been with them 8 years and have rarely encountered a problem occasionally they consider an mri unneccessary the greatest triumph happened a couple years ago my generic zyrtec for my allergies wasn't available within 30 miles of my home instead of forcing me onto a different drug summacare paid for name brand drug 100% this saved me $280!!! recommend them 100% all cleveland clinic and university hospitals are covered

Great service! Walked me through the process and helped ensure coverage was successfully completed.read more

So far so good new agent new company STATE FARM saved money and more perks everything explained no…read moreproblems

I had my tax return prepared and filed with Mary Stone. She was very thorough and explained…read moreeverything to me, in addition to providing the documentation she prepared. Very reasonable and helpful. Highly recommended.

Their rates are great but their customer service is beyond any expectation…read more We can't help but shop a little every other year so and even if there maybe a few dollars to save it has never been enough to move because their service level is amazing and normally their rate is still the best. Just recently even... After the tornado's came thru last year and Pat was double checking what the roofer's did and he saw something, made the call and got them back up there to secure the tarps better. We would have never known, and then during the pandemic, making it over to help with an insurance claim and being prepared to keep our family safe and we have been with them for over a decade now. They insure 5 homes and 3 vehicles. We are blessed to have found them.

I am giving 3 stars because the company did not do right by me as a long time customer of over 15…read moreyears. Their customer service used to be phenomenal, the past few years not so much. After my son got his license, They added him to our policy without my authorization and without discussing the option of another company, Erie now wants me to pay over $1200 for a couple month policy. (This is due to Renz adding without taking to me or my husband first). I was misinformed on what would have to be done when my son got his temporary and then Renz added him and is blaming Erie for telling them to do it. I've asked Renz to make this good by me since I have been a long time customer and it was ultimately their error for not contacting me. I would be willing to pay half but Renz says there is nothing they can do. I normally don't write reviews like this but other people need to know what they might be getting themselves into. The company used to be great and I've referred many people. This is truly sad and I cannot believe I am even writing this review.

Saved us about 130.00 a month ! This is a caring ,thoughtful , thorough company ! Give him a call…read moreand just let him quote you a price ,a price I'm sure you cannot beat . A phone call that takes maybe 15min and will end in piece of mind and more of your hard earned money in your pocket .

Full service insurance agency! Was able to increase coverage and save money. Highly recommend.read more

Excellent customer service and prompt response time. I was able to connect with an agent…read moreimmediately and get a quote that was way cheaper than what I was paying before, and they pointed out several coverages that my old policy didn't have on it. It makes me feel much more comfortable knowing people who actually understand insurance are helping me.

I heard about daily money managers from my mom who uses one in the DC area. As a busy professional…read morewoman who has very little time to organize my own personal finances, my mom suggesting looking up daily money managers in my area. I found Carol @ Temersondmm.com (I think she is out of Medina OH) and have absolutely LOVED the relationship!!!! I no longer worry about getting behind on bills, pulling together tax documents for my tax guy, and, with her help, I have even started saving money for vacations I really need to start taking. Carol is calm, caring, professional, and always listens to my needs. Mom was right :)

I called to get some idea how she charges for doing tax returns and she simply said "NO"…read moreI don't believe I'll be using her...

LaTesha black is awesome. She is professional and knowledgable. She wants you to know what's going…read moreon. Not likeost people who make you feel robbed. She takes her times and answers all questions. I'm coming here every year!!