I was not looking forward to the thought of physical therapy. However the staff was incredibly…read morefriendly and always greeted my by name. I always felt welcome as a friend and not like a paycheck.

From the owner: Specializing in: - Physical Therapistsread more

Knowing we from out of state, Dr. King saw me on a Thursday, acred enough to suggest options, and…read moregot me in for surgery the following week on Monday. The staff was extremely helpful and met all our needs. I've met with him 4 times since and each visit was timely and efficient.

Stay away from Dr Brian KING this man does not know what he is doing it's a shame he still got his…read morelicense I lost my leg because of this guy gave me infection and operating room never seen this coming beware

I was very disappointed that I waited months for an appointment just to be put in a room for over…read morean hour to find out that they don't have the required information to proceed even though they had months to prepare. I am extremely disappointed and will make sure the VA knows that I will not be seen there again and the VA should reconsider using them.

The VA sent me to see Dr. Claytor about my back pain back in April 2024. He scheduled me for an…read moreMRI and a follow up when the results came back. After looking at the results, Dr. Claytor stated that I should try the 3 injections at Spine Care followed up by physical therapy instead of surgery. I went thru the 3 injections and 15 rounds of physical therapy with the back pain getting worse. I scheduled another appointment with him on June 21 and while sitting outside in the waiting room, Dr. Claytor came out to the front desk, and he didn't know I could hear him, and said, "Please tell Mr. Caudle there is nothing else I can do for him, he's VA." When I heard that, I didn't know what to think. I have BCBS insurance thru my work if VA didn't pay good enough. But just the fact that he said that pissed me off to the max. The fact that he wouldn't have the decency to talk to me in person to hear that the pain had gotten much worse and was now going down my left leg was very concerning. They called me up and said I could go see his nurse practioner at the other office, Erica. So I went over there and saw her. She is amazing and caring. Something Dr. Claytor is very lacking. I told her what he had said and she was dumbfounded. She ordered another MRI to see what had changed from the first MRI and said she would follow up with me with the results. A week later, I went back to see her and sure enough, it had gotten worse. But, I would not be willing to let Dr. Claytor even operate on my pinky toe at this point. I had already let the VA know this and they totally understood. I had the nurse at University Ortho send the results to the VA. The Neurologist looked at it and agreed that surgery was indeed needed at this point. They are now scheduling me to have the needed surgery at UAB. As far as Dr. Claytor goes, I would run, espcially if you are a United States Veteran.

The staff of Encore are very professional, friendly, and helpful. The receptionist is so nice, and…read moreall the PTs are just great! No matter how busy it gets, Dana, Marna, and the others take care of everyone and never miss a beat. Love these people! Highly recommend.