It had online reservations with possible cancellation. It offered the mid pre afternoon pickup with…read moreno additional charge. After receiving the confirmation email, it sent a shuttle bus to our resort to pick us up to their shop at the bottom of the gondola station. The check-in was straightforward and easy. We were able to try and fit within five minutes. After paying with 10% online discounts, we were out of the shop in ten minutes.

This ski hire shop is located right at the bottom of the Planai gondola and is very convenient for…read morepicking up and dropping off you skis and stuff. When we went in they were extremely efficient in sorting everybody out on changeover day. The equipment was of good quality and when they didn't have the right size skis for one of our party they opened new ones. They are all rented out electronically, so you don't have to fill in loads of forms, and if you find something isn't right and want to swap when you return to the shop they scan your items and the new ones and add them to your order.

Wanted some shoes that nobody seem to have, Blue Tomato said they had them in stock £17 more than…read moreRRP (but that might be a £ to € thing) I ordered and the order said 5 day dispatch and coming from Europe I allowed 10 days... after two weeks I had a look where my order is on my account and the order was "Cancelled" no curtesy email telling me this or phone call, just cancelled. Christmas present ruined and I'll never recommend anyone to use them after this.