I was recently honored as a Kentucky Colonel and chose Picture Perfect to have the certificate…read moreframed. There was a bewildering assortment of frames and matte combinations; I had no idea how this process worked! Fortunately, the staff is very friendly and helpful. He and my son helped me pick out options. When I picked it up, it far exceeded what was in my imagination. I love it! I'll definitely head there if I have something else special to frame.

They are amazing! They are so professional to work with. They make everything so personal and…read morespend time with you to find the perfect frame for your personal pics! Thank you!

They shipped a very expensive, but damaged electric ball winder, the customer service person,…read moreTaevia, said they would (in writing by email) return the item for store credit or return to credit card, but then she never sent the promised return shipping tag and ghosted me despite several followup attempts to contact the business. I will never shop again with the Woolery nor will I be making recommendations to friends. The item was new-in-box, but rusted and damaged. I do not trust their inventory I don't trust their good faith as a business based on my experience.

TL;DR - nice product selection, iffy online store accuracy, abrasive customer service…read more The Woolery is super well stocked with weaving yarns, which I appreciate. I have found them hard to get on the phone, and when I do, overly brisk/abrupt, and defensive about their sometimes confusing stock & shipping policies. For example, I recently placed an order for an item. I landed on the Woolery to buy it because my online search produced a google listing from the Woolery that *specifically said the item was in stock*. I called to double check it was in stock, but no one answered the phone. The online store said "Shipping in 7-10 days" which made it sound like yes, they had the item in stock. So I ordered. I got an email the next day saying that the item was not in stock, as the manufacturer is closed for the next 3 weeks, and it will ship after that. I called to cancel the order, and the person answering the phone was quite quick to blame me for misunderstanding - "You can add it to your cart, but that doesn't mean we have it in stock" and "it SAYS 7-10 days shipping, you should have seen that, which is typical for a drop ship from a manufacturer" and "The website doesn't say we had it in stock, we never keep large items in stock, we don't have the room in our warehouse." Then, she seemed unhappy to cancel the order.

Great personal framing service and they also have some great gifts. Will be checking back in for…read moreChristmas

Most unique store in Lexington. Outstanding custom framing as well as incredible home accents and…read morefurniture. ALL HANDMADE!!! Nothing else like it around.

I loved this place. It is a hidden gem with not enough exposure. We had problems choosing from all…read morethe beautiful works that we loved. We received help when we asked. If you like art, try this gallery out for sure.

Wow. I hate that there is only review on here for Main Cross, and that it's so negative. Main Cross…read moreis not a pretentious or snooty place, so if you're from "out of town" and are imagining that, get that picture out of your head right now. Please seek it out if you're interested in purchasing art. The owner is an artist herself and is often rushing between teaching at private lessons, classes at UK,classes at the Montessori school, and so on. If that is the person that was rude to you, believe me, she would bend over backwards and apologize profusely. She is just that nice. This gallery has work from many local artists, as well as some who aren't local --paintings, prints, jewelry, sculpture, ceramics, etc. It's a good place to get art at a reasonable price--"reasonable" meaning fair to both artist and buyer. I'm not sure if I'd call it a "traditional" gallery, but then again I'm not an expert in *gallery management*. I'm sorry the visitor from CA had a bad experience. I hope he'll give it another try.

They restored a photo of my grandpa wedding day in 1940. The picture I had was small, in black and…read morewhite and rough looking. They made it color and restored it and it looks amazing!

Wish I had more stars to give! South Hill Gallery came recommended to me by more than a few people,…read moreand these five stars are very well-earned. Michelle and the others have been a godsend as I recently redid a home and purchased several new pieces that all required custom framing (some very large and... complicated!). 10/10 in all areas, start to finish. They love what they do, take pride in their work, and value their customers.

My mom has bought 7 stockings at this location and she is a loyal customer. However she continues…read moreto be treated very rudely by the staff. My mom was taking pictures of stocking options for Grandkids and was rudely accosted for taking pictures. How could you treat a recurring customer so poorly! Maybe think about having better interactions with nice grand parents.

After hearing consistently wonderful things from my friends in Knoxvillle (a/k/a needlepoint…read moredesert) about M's, I made the three hour trek to see it myself. It's a beautiful, bright shop with a huge selection of fibers, embellishments, and of course, canvases. I came with some projects in progress and canvases I haven't started yet, and the gals were patient and helpful with everything. I'm not an experienced needlepointer, and they helped me choose exactly what I needed based on my preferences. I have a hard time making decisions about needlepoint because I don't know enough to know what I don't know, so it took some serious customer service on their part. In the end, I found exactly what I needed and left with many great recommendations and ideas, not to mention a bag full of needlepoint goodies. I loved all their finished samples and was inspired by the gorgeous decorative stitching on some of them. I also love seeing finished projects because I rarely know how I want my completed canvases to be finished. I'll definitely be back!

Even if the art is out of your price range, it doesn't cost anything to look. They have wonderful…read moreopening receptiions for new exhibitions, and the Sporting Art Auction at the Keeneland sales pavillion in November is a feast for the eyes. The works of equine masters abound.

Fine artwork, terrible service…read more I purchased a print that was being displayed in a hotel for a special occasion. I didn't receive anything for two weeks, contacted the gallery and was told there was a mixup and the artist had left the country with all of the copies. Even though when i purchased it, the hotel had called the gallery to make sure it was available. I called, left a message, the gallery tried calling back, i was out of town. They said they would issue a refund, I never received anything. I am having to get the hotel to help with this. So, bottom line, if you go there and buy something, it might be a good experience. Buying in any other form may not be the best alternative.

I have dealt with Furniture World several times over the past few years. I bought dining room,…read moreliving room, and office pieces from them, and they have been great. They will work with you and do whatever you need to make your purchase a pleasant experience. Buddy in the Georgetown location is always helpful and accommodating. I highly recommend them.

I have purchased several items from Furniture World in Georgetown and have been thrilled with all…read moreof my items! When you walk into the store you are always greeted and they will do their best to find whatever you need even if it's not on the floor or part of their normal inventory. The salespeople are not overbearing and so pleasant to deal with after going to other furniture stores in Lexington. I will return to Furniture World in Georgetown.