I bought a necklace at Fraser Hart High Wycombe and it wasn't right so I wanted to return it. By this time I was back in York so I thought I would return it there. However their website says you have to return it to the same shop you got it from. I emailed them and explained my situation but they said that the only way I could return it was to go back to High Wycombe (200 miles away.) I decided to go into the York shop anyway and try and return and they were really helpful and sorted it for me no problem.
Fraser Hart is not too badly priced either and they have some nice things. read more