Yelp REALLY should have a different comment associated with a five-star rating for any businesses…read moresuch as this. There was most definitely NO "WooHoo-ing" going on here as making funeral arrangements and/or attending funerals and wakes is never an "exciting" adventure. Of course, when you are grieving the loss of a close loved one, it's difficult to think straight and stay focused on what needs to be done. Kelly M. at O'Neil is an absolute ANGEL (She even kinda looks like one!) She sweetly and sympathetically walked my family and I through each step, covering every single thing that needed to be done and helped to clarify decisions that were difficult, which I'm sure IS her job, but she truly excels at it! I believe she went above and beyond to get my family and I through it all as quickly and as painlessly as possible. Actually, every single employee that I encountered at O'Neil showed the utmost professionalism in the nicest, most sincere possible way! The facility itself is absolutely gorgeous! I've been told that it was recently remodeled (prior to my use of it in summer 2012) so I do not know what it looked like previously, but I can tell you it is most definitely a comfortable and warmly welcoming, yet classy place. Last month another family member passed away and the family IMMEDIATELY went to O'Neil for the arrangements, even though they used other facilities regularly in the past, everyone was so extremely impressed with O'Neil while attending my Husband's wake and funeral that it will be the only facility our families will ever use from now on.

I suggest calling Goodale or Anderson before choosing cremation or Funeral services at O'Neil, I…read morewas able to find services at a fraction of the cost with just a couple of phone calls.

This funeral home is an absolute disgrace. The owner is culturally incompetent, hostile, and…read morebelligerent, particularly toward families of color. At no point was there compassion, professionalism, or basic human decency. Even during the ceremony, multiple guests felt and witnessed the owner's cold, dismissive behavior, which was deeply inappropriate and hurtful. They withhold critical information, refuse to explain how their facility operates, and behave as though grieving families are not entitled to transparency or respect. When families ask reasonable questions or advocate for themselves, they are intimidated, threatened, and spoken to aggressively. This is not care--it is control. Our loved one's body was mishandled, and we were denied the right to see him, as if this funeral home believed they had ownership over his body rather than understanding the sacred responsibility entrusted to them. This decision alone caused irreparable emotional harm to our family. The facility felt unsanitary, disorganized, and unsafe, raising serious concerns about hygiene, health standards, and basic compliance. Nothing about this environment felt dignified or respectful. What was clear is that this establishment is predatory--they will squeeze every possible dollar out of grieving families, exploiting pain for profit. This funeral home creates trauma instead of providing care. They add suffering to families already experiencing unimaginable loss. Their behavior is unethical, harmful, and completely unacceptable. During the ceremony, instead of checking in with all family members, they only acknowledged those who "hired" them--directly contradicting what they advertise on their own website. I strongly warn everyone--especially families of color--to stay far away from this establishment. They should be reported immediately to the health department, state licensing boards, and consumer protection agencies for their conduct, conditions, and treatment of grieving families. No one deserves to be verbally abused, silenced, or retraumatized while trying to lay their loved one to rest. This establishment needs to learn how to treat and speak to all family members with dignity and respect. They are also deleting post from their google review to hide their despicable treatment.

Brady-Gill is top notch! It was very nice that family and visitors had the entire building rather…read morethan multiple wakes. The staff is thorough, efficient and caring. Thanks for making a sad and challenging time easier.

Very respectful and considerate. They attended to any of our requests. Grateful for the assistance…read moreduring our grief and followed up several weeks after to offer any support or resources.

I have had two experiences of my own with this funeral home, which were excellent. I have gone to…read morewakes for friends and family members and their services also appeared to be top-notch. However, it was very disturbing that my family member passed away a few months ago And aside from the fact that I'm still receiving multiple surveys in the mail one was addressed to my deceased family member and went to that home address. This was a survey on the funeral home experience. I had to call this morning and inform them. I spoke to John, and he was extremely apologetic and stated he would speak to the owners to make sure that this doesn't happen again. I'm not even sure how this happened in the first place being the deceased name and address weren't on any of the paperwork aside from the death certificate. It's pretty much one of the last things a grieving individual needs, and it was made worse by the fact that I had a travel to get the mailing. In my opinion, I don't find this appropriate or excusable.

The employees/owners were very understanding and helpful with all the arrangements that needed to…read morebe done. Took the time to answer all our questions and made us feel that any issues that came up would be taken care of immediately. They checked up on our family throughout the time we were there. I would highly recommend them.

Lawn Funeral Home in Orland Park, Illinois, was absolutely first rate in every regard pertaining…read morethe recent passing of my wife's mother. Our primary contact was Madeline. She was kind and sensitive and very knowledgeable. Everyone associated with this place was fantastic- from the phone support to the staff on site. Don was very helpful to us the morning of the funeral. The facilities are clean and very tasteful. It is a comfortable atmosphere. We could not have had a better experience.

During one of the most emotional moments for our family, Simplicity Cremations provided such…read morecomfort and care. David was thoughtful, patient, and truly compassionate throughout the entire process. His pricing was fair and transparent, which we deeply appreciated during such a difficult time. Knowing my dad was treated with dignity meant everything to us. We are beyond thankful and would not hesitate to use his services again.

I wish this weren't a service I had to review, but here I am. After suddenly losing my beautiful…read moremother, my family was scrambling to figure out how to plan a wake and cremation. My husband started the research for funeral and cremation companies. Despite all the people he called and the quotes he received, Simplicity's responsiveness, thoroughness, and fair pricing beat them all out. I also liked how their website was clear and full of information. And I appreciated how quick Connie was in responding to our questions. She made herself available one morning so we could meet in person to discuss the service's details. I was impressed by her experience and attention to detail during that appointment. I wanted to feel like everything would be professionally taken care of on the hardest day of my life. Connie made me feel confident about that. She even offered signage for people not to take photos, touch my mom during the wake, and ensure that people wore masks (which was very important to me). I left feeling understood and supported. Connie made herself available for any questions or concerns leading up to the wake, which was greatly appreciated. On the day of the wake service, Connie and David were prompt at the church. They took care of the setup and helped guide us with our personal details for the service. Everything that we had chosen during that earlier appointment came precisely as discussed. This company knows what they're doing. In the middle of my intense grief, I felt comforted knowing I could hand such an important event over to them. They allowed us (the immediate family) plenty of time to say our goodbyes after the service. We never felt rushed. We placed our last goodbye letters in with my mom, roses, and anything else that mattered to us. It was the hardest goodbye, but I'm thankful that they never rushed it and respected our experience. Several days after the service, the ashes were ready. I didn't have the emotional strength to pick them up myself, but my dear husband made the short drive to get them for us. Their setup and the respect they showed my mom's ashes when my husband arrived were so thoughtful. Connie and David went above and beyond for our grieving family. They did some extra things for us that blew us away and just brought light into our very dark season. Connie, David, Simplicity family, thank you for your kindness, thoughtfulness, and respect during this time. We hold the canvas and all the details close to our hearts. My beautiful mom deserved the very best, and I'm glad she got that with the help of your company.

My mom's best friends husband passed away a few days ago. He is being waked today and I have to say…read morethis is a beautiful service but the funeral home is also as beautiful. I often passed here and wondered how it looked and now i know. Just a quant funeral parlor that reminds me of a time long ago. It is simple enough to hold the at least 100 people here today. It's often a sad occasion but when you have a funeral home that goes above and beyond to make sure the family is comforted, that is amazing to see. I cant speak of the value of this funeral home but I'm sure it's pretty much competitive to others in the area. Just a wonderful service indeed. I thanked them for the kindness they have shown to the patrons. Parking is ample and two sides of the building gave you enough space. Handicapped also, and I was surprised they have many handicap spaces. The kitchen area also will hold a lot of patrons and is very beautifully decorated. Modern with a touch of vintage. I know the family was very happy with the service and that is the important part.

My 94 year old Mother and I met with Sharon today to discuss pre-funeral arrangements for my…read moreMother. Sharon is a GEM. She is very knowledgeable and helpful. Sharon answered all of our questions very thoroughly and covers every detail. She is an excellent listener. We felt respected and we appreciated her patience and understanding.

My father unexpectedly died two days before Christmas. We went through so much shock and sadness…read more Working with Beidelman-Kunsch mortuary was the easiest part of the entire process of dealing with my dad's death. Phil has been so kind and patient throughout the past two weeks as many unexpected issues crop up. I never knew there were so many things to deal with when somebody dies, and I also never knew how many of those things the mortuary coordinates for you. Phil has been just lovely to my family and we are so grateful to him, Shelley, and the Beidelman-Kunsch team. We appreciate the honesty, willingness to give us time and space to make decisions, and kind guidance and referrals when we have requested it. Thank you!

At a most difficult and challenging time for our family, Biedelman-Kunsch provided excellent…read moreservice, compassionate care, and plenty of no-pressure options for us. They were patient and helpful, answering our questions and following our lead. We never felt pushed into any decision. Everything was handled beautifully from the time we walked in the door, and we are incredibly grateful to Phil and other staff members we worked with for their kindness and excellent service.

My sister and I cannot adequately express how wonderful Stephanie, David, and Overman-Jones were…read morewhen our mom recently passed away. Stephanie sat with us just two hours after getting the heartbreaking call that Mom had passed. Her patience, warmth, and genuine compassion on top of her knowledge and professionalism were so very appreciated as she gently guided us through the decisions and steps necessary to make the arrangements. She listened, suggested, and worked to plan a beautiful service that was exactly what our mom wanted. It was indeed perfect! David showed the utmost respect and kindness as he escorted our mom to Overman-Jones later that morning. Stephanie and David are very special people who have answered a special calling. My sister and I sincerely thank them both, and highly recommend Overman-Jones Funeral Home and Cremation Services.

I feel strange reviewing a funeral home on Yelp but I am doing it because of the great services and…read morestaff at Overman Jones. My friend passed away from an overdose a few years ago and from the moment I walked through the door, every single employee was so kind, welcoming, and SO respectful. I could definitely feel their compassion and their group resiliency. This is a tough line of work to do and I am still so grateful thy the funeral was held here. I highly recommend it.