Dr. Kroll and the team at North Scottsdale Dental are like family. I've been going to this office…read morefor about 10 years and I don't think I'll ever change. From Penny in the front office to my hygienist Lauren (who actually was able to whiten my smile just by a more deep and thorough cleaning) the ladies of the office are amazing. Dr. Kroll is as compassionate and patient as he is efficient and skilled at restorations. Like many people, I tend to feel anxious in medical settings and the dentist office is no exception. It's always been hard finding great medical providers and it's only getting harder in this post Covid world. If you're looking for a new dentist, this is the place. Even if you're not in the neighborhood they're worth the drive.

My husband and I are so happy we have found Dr. Kroll and his staff, they are so pleasant, treat…read moreyou like family and make you feel welcomed! We trust them for all our dental needs which is very important to us.

I received a call from Advanced Dentistry yesterday telling me I owed money ($200) from an…read moreappointment I had over 2 years ago for a cleaning. I had had no previous contact from them. I spent over $12,000 with them to get work done that I did not need over 2 years ago. I have delayed writing about this because I wanted the anger to fade so that I could simply be factual. I went in for a cleaning and let them know I was very nervous because I had burning mouth syndrome and my mouth was very sensitive. I mentioned to the doctor that I would like a few small chips smoothed out. Instead, because he had a cancelation, he convinced me to get "Veneers". I agreed only because I had read it was a non - invasive procedure. Instead I got 6 crowns and was traumatized as he drilled my front teeth down to stubs. I had very beautiful, straight teeth prior to the procedure. My father had been a dentist. I was in shock and so overwhelmed and felt so taken advantage of for his greed. I cried for hours after I left. My husband could not understand how I sat through hours of drilling in my weakened condition. I felt absolutely violated by this procedure that I did not need or want. And they did get paid their $12,000 and no one ever called to see how I was feeling afterward so you can only imagine how it feels to get a call now asking for $280 they forgot to bill me for the cleaning.

I had to go to the dentist while visiting Arizona. I want to share what I experienced…read more Advanced Dentistry & Implant Center is by far the best dentistry I have ever been to. It was clean, friendly and high tech. Above all, Dr. James Oh's skill was excellent. He treated me gently and painlessly. Thanks to the high-tech system, the crown was made and fitted right away. Receiving treatment at this dentist was a truly amazing and grateful experience.

My family has been seeing Dr. Bipar for well over two decades. He is an amazing and highly skilled…read moreprofessional that genuinely cares about the well-being of his patients. Whether the procedure is routine or complex he is up to the task. Over the years he has seen several of my friends and family members often under conditions requiring emergency care. The response was always the same, "come right in and we'll work you in." Often these visits required surgical intervention. Whether its fillings, crowns, bridge work, extractions or more complex procedures, Dr. Bipar has the skillsets to get the job done.

Do NOT go to this practice. Dr. Bipar was referred to me by my wife's boss who is a patient. The…read moreonly thing this person cares about is $$. I went there with an emergency and he took advantage of the situation. I had a front tooth that had a cap on it that broke and was totally exposed. ALL he had to do was fit the broken tooth for a replacement cap. He convinced me (at a desperate time for me) that the adjacent tooth was loose and if I just replaced the cap, that the other tooth wouldn't be well supported. So he then proceeds to grind down a perfectly good tooth and prep them for a bridge of 2 teeth. Said it's "No problem" as my insurance would surely pay for this. Turns out my insurance DIDN'T pay for it as they said that this was a totally unnecessary procedure. They didn't pay him, I didn't pay him, and he basically screwed himself. There have been other people at my wife's practice who have reported similar incidents where he tried to "upsell" them many unnecessary procedures and they just left. Do NOT see this person as he has unethical practices.

The person who left the 1-star review clearly had a very different experience than I have had with…read morethe team at Westland. In my experience, they are an outstanding group of professionals who genuinely care about their patients. Every procedure I have received has been handled with sincerity, compassion, and the utmost attention to detail. The staff is friendly, knowledgeable, and committed to providing excellent care. I have always felt valued, respected, and well cared for. I would highly recommend Westland to anyone looking for a dental team that consistently puts their patients first.

This will be my second review - one just wasn't enough !! This place is so great !! The entire…read morestaff are super friendly and I am always treated so nice. I have so much trust in them - they make me feel very comfortable. I would highly recommend them !! You'll feel safe, comfortable and totally at ease. Thanks again, guys !! You are so appreciated.

Care and time spent to answer questions that I had was amazing. Friendly and prompt with…read moreappointment time.

I've been going to this dental practice and treated by these lovely people for about three years…read more Their honesty, professionalism and most important, their customer service is top-notch. It's nice to go to an office where you don't feel like you are being forced into unnecessary procedures. I would highly recommend without reservation.

Luxurious modern dental office with expert care. The dentist, Dr. Schwartz, is exactly the kind of…read moredentist I want: someone meticulous and friendly that genuinely cares about my health and well-being more than my money. His staff share these principles and the whole office runs exceptionally.

I have been coming here for a long as I can remember and will never leave! Dr. Clayton has always…read morebeen a dream and I got to meet Dr. Schwartz who is wonderful as well. Both extremely knowledgeable. Jackie is my hygienist and one of the best humans ever! Love our chats and her warm energy. Couldn't recommend enough!

This was my first time visiting Pinnacle, and I was genuinely impressed from the moment I walked…read morein. I came in for a routine cleaning and Botox, and the entire experience was smooth, professional, and welcoming. Dr. Patel was fantastic! She took the time to explain everything, answered all my questions, and made me feel completely comfortable during both the dental exam and Botox. She's gentle, educated, and I'm very happy with the results! Rose at the front desk was so friendly and helpful. She made the check-in process quick and easy and created such a positive first impression. Cynthia, the dental assistant, was also amazing. She was kind, attentive, and made sure I was at ease throughout the cleaning. For a first visit, I couldn't have asked for a better experience. I left feeling well taken care of, and already knowing I'd be coming back. Highly recommend!

I had a very disappointing experience at this dental office. I am 5 months pregnant, and my OB-GYN…read morespecifically recommended that I only have a routine teeth cleaning and avoid X-rays unless absolutely necessary. I explained this to the staff and let them know I had dental X-rays taken just six months ago. Despite this, the dentist refused to perform even a basic cleaning unless I agreed to new X-rays. I felt that my concerns, my pregnancy, and my physician's recommendation were completely dismissed. I understand that every office has its own policies, but there should be some flexibility and consideration for pregnant patients, especially when recent X-rays are already on file. I left without receiving the cleaning I had scheduled and was very frustrated by the lack of accommodation and understanding.

Get it in writing UP FRONT! Don't trust verbal statements!…read more Client for several years. Made appt for a crown. Cost $285 with my insurance for a lab made crown, or over $1,000 for a same day CERAC crown. I opted for a lab crown. Went in for appt and the Dental Assistant tells me I can get the CERAC crown, for the same price as the lab made crown, $285. Was told the CERAC is done in less than 2 hours, AND it incudes a 5 year same office warranty that the lab crown does not include. Yes, the exact same price, with a 5 year warranty. I was out in under 2 hours with my new CERAC crown. On April 24, 2026, I emailed the office to ask for a copy of the 5 year warranty. I got no reply for 5 days, so on April 29, I emailed again, saying that one of the selling points was the 5 year warranty, and there had to be something I could get in writing about it. Bernice calls me and says that because I paid the same for the CERAC, as the lab crown costs, I was not entitled to the 5 year warranty. I explain to Bernice the Dental Assistant used the 5 year warranty as a benefit to me of getting that crown. Bernice, said it doesn't apply to the discounted price. Bernice said she would talk to the Dental Assistant and call me back. On May 5, I called and asked for Bernice. Christian said she was busy, but he knows every detail about what happened. He told me he was aware of what I was told, the Dental Asst confirmed that she DID tell me the 5 year warranty was included, however, they would not be honoring the 5 year warranty because even though she, "made a mistake", I didn't pay for the warranty and therefore it would not be honored for me. No apology. Christian repeated that I didn't pay for a warranty and I wasn't getting one. No apology. He was saying, yes we offered you a warranty, INCLUDED with the price of the CERAC crown, BUT we admit we made a mistake and we refuse to honor that mistake, even though there is no financial loss to our business because if something were to go wrong with that crown in the future, we would bill it through your insurance anyways, and we could just write off your 20% co-pay. I asked if Dr. Miaoulis was aware of the situation, and what I was being told. I truly didn't think Miaoulis would approve the way it was being handled because I know he is a shrewd business person, but Christian surprised me by saying the Dr. was fully aware and he wasn't going to honor the warranty, even though his personnel screwed up. No apology. It seemed the calmer I was in trying to rationalize with Christian, how bad of a business decision this was, even saying that I'm not yelling, I'm not swearing, I'm not making threats, it was making me not want to come back and to let others know, Christian got more irritated and then he said, Dr Miaoulis is willing to offer a 1 year warranty on that crown for you. So, why wasn't that mentioned at the start? You wait until I imply I won't be back and that I'll leave a review about this experience, before throwing out a 1 year warranty that Miaoulis allegedly had already approved? I told Christian it's unfortunate something which likely wouldn't have cost them anything, assuming nothing happens to the crown over the next 5 years, will cost them a good client who will now let others know about this situation, which may result in someone choosing to not go there, with the result being a loss to that office of more than what the warranty would have cost. Christian said he was sorry it came to that but he understood my feelings and I should do whatever I needed to do. Pretty arrogant, in my opinion. The loss of my next visit alone, not counting the lost future years of revenue, exceeds whatever non-costs from offering the warranty would have been incurred. For the next patient it happens to, start by making a genuine apology for the mistake your business made. Take ownership and don't blame the patient. Then, immediately offer the best alternative option. Don't wait until the patient says they won't be back to throw out an olive branch that you could have started with, allegedly.

I've been coming to Scottsdale & Shea Dental Group for awhile now and every visit I've had is…read moregreat! As someone who's usually very nervous about dental visits, I really appreciate how comfortable and cared for I feel during my visits! The whole staff is very nice & welcoming, and both Dr. Miaoulis & Dr. Bloom are amazing dentists! A special shoutout to the dental assistant, Kayla, who took care of me during my visit--she was incredibly kind, patient, and professional throughout the entire appointment! Can't recommend this office enough!