Standard chip shop/indian take away and delivery service.
food quality
I have tried many things from the freddies menu and found the standard to be very good, the pizzas, burgers, curries and pakoras have all impressed me. the menu is very varied and the have something to suit everyone. the price is good as you generally get quite alot for your money. Favorites for me are the south indian garlic chilli, chicken tikka and the munchie boxes are great value.
Delivery service
They loose points on this as delivery often takes a very long time. I have waited 2 hours on a weekend for my food to arrive. on a week day it tends to vary between 40 min and a hour so order early!
Take away service
Again they lack a bit here, I often find my self waiting for quite along time for food to be prepared. the only things they seem to have pre made are from the chip shop side of the business so if you want something else its worth phoning your order in first.
Customer service
I often find take aways lack in the customer service area and unfortunately Freddies is no different. The counter staff often don't seem to know what it is you are asking for and on several occasions I have had to get the menu and point the dish out that I want. You often get the feeling that you are disturbing the staff by wanting to be served as they are often deep in conversation with another staff member.
Atmosphere
For a take away its okay. The location is unfortunately next to a convenience store and bus stop so there is often groups of youths hanging around outside harassing people walking by. this does tend to put me off going down on friday/saturday nights but is not really a fault of freddies.
They could use some seating, they have a tiled window ledge at the moment where everyone sits to wait and it is far from comfortable and as the waiting times are often long this would be a good addition to the building.
Overall Freddies is a good take away and if they cut down delivery/waiting times it could be excellent. read more