The service is terrible, to the point where some of the sales assistants will make you feel like…read moreyou're intruding on their time. Like when I rudely interrupted one guy while he was taking a personal call about his weekend. How dare I? But it's not like you're purchasing a house or luxury car, and the prices are so cheap (like up to $5 cheaper on some tobacco products), that it's worth putting up with the obnoxious, angry attitudes for two minutes to save some hard earned cash. Now, I'm not condoning smoking and you really should try and quit, but if you can't or don't want to at least be as financially responsible as you can and make your purchases at Cignall. The three stars are purely value based!

When it comes to the finest cigars and anything you could ever need to go with them, La Casa Del…read moreHabanos is the place. As soon as I walked in the door I was drawn to the beautifully decorated, colourful lacquered cigar boxes. These babies would look better on my dressing table with my jewels in them than cigars I reckon! They are surrounded by equally colourful and decorative ash trays and lighters. As I walked around the store, the more serious cigar paraphernalia was revealed. There are cigar cutters and scissors in all shapes and sizes (cutters make me curl my fingers into fists because of a certain Mission Impossible film). There's a walk in humidor which smells really earthy and is stocked with the most fascinating array of thick ones, thin ones, short ones and long ones. And that, is about the extent of my cigar knowledge! If you're into cigars, or want a gift for someone who appreciates them, look no further.

Bought 2 cigars here while on holiday... 1 was definitely a fake--a Montecristo #2 petite. No way…read moreit was real. The tobacco itself was terrible, and it burned horribly. I have smoked plenty of fine cigars (to include Montecristos) and this had none of the qualities the sales person (or the cigar magazines) said it would. I cannot tell whether the second cigar was indeed real, but it at least tasted like it was made with better tobacco and generally burned like it should. Unfortunately, I was several hundred kilometers away from the store when I went to smoke the cigars. So, no easy way to request a refund. I have smoked enough cigars to know that even the best brands have will the occasional poorly constructed cigar. But the tobacco generally tastes like it should. I am not suggesting that the store knowingly sells fakes. The store seemed reputable, especially because it is on the ground floor of a well known hotel. But I would encourage its managers to check their supply chain.

This is a fantastic little shop that holds all your cigar and pipe smoking needs. As a new pipe…read moresmoker I've been looking everywhere for a bit more variety on some tobacco that I can enjoy, and then a cigar shop on Collins st told me about this place and I couldnt be more greatful. They held a fairly well sized cigar room and a good variety of top quality pipes. They have their own brand which tastes amazing and they also have popular stuff that is sold in most other 'cignals' and 'tbs'. If you love your cigars or love the idea of smoking a pipe because not only are they flavoursome but they also smell as good as it tastes then give this place a scope. It's definitelly worth the effort.

Really lovely service. Good range of cigars which I was after. Recommended some great ones…read more Fairly well priced. Will return.

Lovely service. Pleasant lady behind counter. Quite a…read moregood range of cigars too which s what I was looking for.

I'm not a smoker. Far from it. I don't like it, and while I respect people's right to engage in…read morethat particular activity, I find it personally revolting. That said, this shop is a great place to get gifts for people who do smoke. I've bought more than a couple of those Zippo lighters here for friends for Christmasses, birthdays, and so on. The service is pretty good, too. I think they're pretty friendly. Always chatty, asking how your day has been, that sort of thing. I like that, and that's part of the reason why I do shop here.

This is a bit of a strange one. I don't smoke, and I don't need any "herbal" paraphernalia, which…read moreis generally what this store would be useful for. But, I do own one of those handy kitchen blowtorches (you know, for toasting the top of meringue, or fake-roasting corn etc) and I have a helluva time finding the butane gas refills for it. I can't get them at Big W, Supermarkets or most other regular stores, and most of the staff don't even know what Im asking for - so the big secret if you own this kitchen tool is to try a tobacconist like TSG - they charge around $4 for a refill, whereas culinary stores charge a fortune!

I love the name of this joint: Cignal. Their logo's even got a cigarette for a fuckin' 'I'. They…read moredon't even try to disguise the fact that cigarettes are their number one source of income. Even further, they're fuckin' proud of their cigarette vending ways and there's a lot to be said for a little political incorrectness and fuckin' honesty these days. Eh? Eh? 'Pass us me cigs love.' You hear people talkin' that way 'round here every day. It's awesome. 'Duck down the Cignal and pick us up some fags would ya darl.' I fuckin' love that shit. Beyond ciggies, of which they stock thousands (not that you'd be able to tell these days with all the blank labels and stuff), they do papers, porn and girlie mags. They have a bit of stationery as well, but you'd hardly call it the focus of the business. 'I'll have four cartons of Winnie Blues and two of Styvie Lights thanks. And have you got got any of those Marlboro Lights? Me daughter loves 'em. I actually heard someone order that in Cignal. I am not shitting you.