I just realized this smoke shop was in my area and very close to my usual local shopping regimen. I stopped in today and found it to be a wonderful place. Very inviting and offered my usual brand of RYO products. The staff member, Harley, was amazingly friendly and very helpful and offered a good bit of new information for me and welcomed any info I had to offer. The shop carried my brand of tubes but not the exact one in the brand line. She offered to try to order them in for me and took my name and number. We talked about tubes and she offered a different brand that might be comparable to my usual. I rolled a smoke while there and smoked it while we chatted. These tubes were a perfect substitute for my usual brand with an added plus of 50 more tubes per box than my brand. The manufacturers of tubes that are cutting back the size of their filters directly affect my RYO experience in that my tobacco cannot fill the tube properly. We laughed at having the same experience. We both favored a particular RYO machine as well. The one I use had to be replaced with the exact same one which she questioned. I only got a new one after heavy use over an approximate 4 year period. It was a quality machine so I just got the exact same one again which this shop also carries. They are clearly customer oriented and they also offered a sit and smoke area and Netflix. The only thing I suggested they offer is a trial RYO tobacco station for a newbie unsure of what tobacco they might like or for a seasoned RYO patron to try something new. I found my signature brand by doing this at a different shop when I first started RYO many years ago. All in all my experience today was quite pleasurable and I plan to return on a regular basis. This place is Top Notch well deserving of my 5 star review. read more