New ownership new location 3030 State St. suite a 805-563-2000…read moreGreat service, same day Printing, removal of signage, sign installation, city permitting.

We have used this company for years and have been happy with the service. Not sure what happened…read morebut when we called the person answering the phone was insolent, hard to hear, a real jokester telling me if they could not get the order done I could come slap him like Will Smith slapped Chris Rock. I thought I had the incorrect number -it was so stupid and unprofessional-so I hung up. My Co-worker called the next day and got the same response and had to pull the information out of "ANDRE." And then got told the same thing about hitting the guy to the question of whether they would be able to get the printing done in time. As we had used them before we thought we would stick with it. Finally got a quote two days later - due to their technical issues with the computer - but really - they could not get me a quote without the computer program??! A this point we went to Bill's copy Shop- did not get the stupid comic routine - got the quote and answers to our questions in a professional way and got the item printed in 24 hours and for 1/3 of the price! We will not use SB Signs and Graphics again.

Great company, customer service and quality! Will definitely use again for future projects.read more

I needed signage for a final construction inspection happening the next day and Lee was able to do…read morethis for me at last minute! Great service and great product.

Absolutely overjoyed with the experience of working with Graphic Ink recently. Jess made the…read moreprocess super easy working with us to get the exact design we wanted. Cas and his team showed up for the install and were simply amazing. Went above and beyond to make sure we were pleased with the layout and even picked up on minor details that we had overlooked, such as making sure that the striping on the door lined up with the windows on either side. Our business was open during the install and we were very concerned about customers coming and going with the crew being "in the way". SO not an issue. The crew stopped as soon as a customer approached and were sure to open the door for every customer. This minor details spoke volumes. All around, thrilled with the experience and will definitely be a repeat customer. A+ for the whole team at Graphic Ink!

Juan did the most professional job -- everything was handled with precision, care, and great…read moreattention to detail. Truly impressive work! He went above and beyond, and I highly recommend him. I'll definitely be coming back.

He is an amazing man of printing. He understands the levels of art it takes to complete layers of…read morenew age magnificense... He has great collaborations with many in the SB area including B.O.T.H. label. The absolute best in the game; foe your good....

NEVER in my life have I dealt with such an unprofessional, mean, argumentative person as Shawn. I…read moreplaced a rush order Wednesday evening, around 5:30pm. I asked him to tell me based on his workload when he could realistically get them done and we'd happily plan accordingly. He didn't advise his timeframe, just that he'd get them done and let me know. At 2:30pm the next day, he asked when I could come pick up my order - I promptly answered that I could come in around 4:30pm. At this point he informed me he was closing at 3pm (posted business hours state he's open until 5pm, M-F) and that he would also be closed on Friday and Monday. When I asked why he hadn't communicated any of that to me prior to my placing the order, he blamed me for telling him it was a rush BUT not rushing fast enough to come pick them up. I placed this order Wednesday night and planned to pick them up Thursday afternoon - less than 24 hours - is that not rushed enough? He should never have accepted this order without advising that his hours were different than what he had posted on his site. When I pointed that out, he responded that "you never asked." So I guess it was on me to ask if his hours just so happened to be different than what he advertised. I truly thought I was being respectful of his business and existing workload by not breathing down his neck and demanding the order be completed faster. Never did I expect him to openly criticize and mock me for trying to be patient and work around his schedule. As I scrambled to find a way to get this order picked up by someone on my team, he proceeded to send me nasty texts, scream at me and hurl insults at me on the phone, and then hang up on me by yelling "PEACE." He literally had me in tears by the end of the call and laughed at me for it. I wouldn't wish this guy on my worst enemy. In his rant on the phone he proudly stated he doesn't care about keeping customers - people can take him or leave him if they don't like the way he operates. Which is true, you can absolutely run your business however you'd like. But why would you want to willingly hurt customers feelings and encourage them never to use your business? There are so many alternative printing options in the area - kicking myself for ever attempting to use this one.

Togen Daiko (Japanese taiko drumming) the organization that I belong to, ordered tshirts for our…read more30th Anniversary and working with Alex at Foundation Press was fantastic! Always courteous, he was super responsive with my emails and always got back to me with questions or concerns in a very timely manner. His recommendation on the tshirt selection and explanation of cost breakdown was thorough and upfront and delivered as promised. We had last minute tshirt count change and they were able to accommodate us. The tshirts came out better than expected and we are all happy with them! If you are looking for traditional tshirt silkscreening, I highly recommend Foundation press!

I needed to get t-shirts made for my daughter's school on a tight timeframe. Alex was super…read morehelpful and happy to accommodate my request. It wasn't a huge order but he still took the time to help me out with every step of the process and even had the order ready a few days earlier than expected. Such a great experience working with Foundation Press. Can't recommend them enough!

There's a social media trend of "the designer who wanted ___" regularly interrupting the…read more"contractor who actually built it" ...Aaron was absolutely the contractor to execute my ideas with an incredible level of patience and expertise despite my weeks of indecisiveness. I had ~30 custom hats made across 2 hat styles, and was deciding between embroidery or heat transfer of what turned out to be a heavily detailed design. He was honest but thoughtful in discussing design constraints, which ultimately led me to being totally blown away by the quality of the final product. It was clear Aaron took the time to have attention to detail to ensure the design and color choice of the heat transfer background would align as best as possible across both hat styles. Couldn't help but say, "WOW" aloud as I finally saw the hats in person. I've worked with them on many projects and will continue to do so--it's clear Aaron and iD Works are the best in the biz.

Aaron communicates well and responds quickly to emails and it's all about communication. The only…read moreminor hiccup I have is sometimes with the placement of the logo or the brightness of the ink application. I request to get samples ahead of time, but they're unable to do that. I will use them again but monitor product Closely

Highly unprofessional conduct. One of their male staff members came to my home in the evening and…read morecursed at my minor daughter, apparently mistaking her for me. She was frightened and shaken by the encounter. The fact that any employee would think using foul or aggressive language is acceptable under any circumstances is disturbing. Attempting to excuse it by saying he "thought it was me" only makes it worse--no professional should ever speak that way to anyone, let alone a child. This level of behavior is completely unacceptable, and I would strongly caution others to think twice before trusting this company to handle sensitive matters respectfully.

Service performed to perfection! The service that we needed was accomplished intelligently and…read moreseamlessly. The high value and quality of their service was 100% stress-relieving, and fast. Unfortunately, my experience is that many process servers do not care enough to perform their work diligently or unnecessarily add layers of people between the server and us, the entity that requires effective process services. The excellent value of their service is unsurpassed. Clear, communicative, and efficient. Simply the best in this area, without any doubt. Highly recommended!

Paul was so great to work with! I had a very specific thing in mind that I wanted for our boat name…read moreand hailing port and he nailed it. He was very responsive and went out of his way to be sure we received exactly what we wanted. Would highly recommend!

Recently their service has taken a nose dive. I get the…read morefeeling if your a small business they don't care. ordered a small job ( 50 stickers.) checked in several times, finally gave up after not hearing from them for 3 week.