Excellent bike shop with friendly staff that are knowledgeable and very helpful. I bought both my rode bikes here and I'm thoroughly pleased with their suggestions and guidance. read more

My wife and I are planning a trip for our 41st anniversary and wanted to take our bikes which needed some repairs. On Wednesday we took them in hoping to get them back on Monday before our trip on Tuesday. Mike explained that they were swamped and about 2 weeks out on service. We understood. I didn't know they were closed on Mondays and blamed myself for not being better prepared. My wife is the kindest person I know and was gracious but I think Mike could tell she was disappointed. Without pressure from us Mike said, "I'm gonna make sure they get fixed before I leave on Friday. So you can pick them up on Saturday." I just went by and got them. Not only are they tuned and running great the price was very reasonable. I will definitely recommend these guys to everyone. Alvin and Kendell Sell read more

Was in the area and stop by to check out bicycle. Ken was more than helpful and didn't try to sell me something that wouldn't work for me. That is admirable in today's business climate in as most people will try to sell you anything they have an inventory. Recreational products are in short supply these days so I appreciate the honesty from them and I'm waiting for something that is good for me to Arrives. They also have a nice little beer John has some interesting and Tasty looking beers read more

Best bicycle shop in the Upstate! Excellent service department especially now Amber is wrenching. Top selection of bicycles including Giant, Cannondale, and Civia, as well as all the clothing and equipment you could ever want. If they don't have it, they can get it. read more

I took my bike to have both of the blown inner tubes replaced. The service was fast and the advisor was very professional. Will definitely recommend that shop to anyone needing repairs or looking to purchasing a new bike. read more

Great group of ppl and great service. Definitely recommend bringing your bicycles here for service or even buy your next bicycle from them

Been disappointed both times I've come here (and at their other location in TR). Location in TR partially built up my bike and I immediately had brake rub issues. They had my bike for a really long time and somehow still ended up with issues. Came in with a little brake rub with my pads that needed realignment before going on a camping trip (Woodruff Rd location, rotors are perfectly straight) (pad rub issue because of the tech in TR who didn't ensure they were aligned correctly) and they tell me they can't help me because they're booked out for a week, meanwhile, I look around and staff are just standing around. I won't be using any Freehub location for the foreseeable future. Poor service on multiple occasions. UPDATE: I took my bike to another shop and they took 30 seconds to actually look at and diagnose the issue and then had the problem fixed in less than 5 minutes. The tech at Freehub didn't even try to look and see what the actual issue was. read more

I had my Giant Reign E+ Electric Enduro mountain bike repaired by Freehub. They did a very good job and were very pleasant to work with. They are a good company. read more

If you have an E bike, don't take it to these guys for repair!!! They've worked on all three of mine in the past and have done a fine job so I expected good service when I took one in again this week. Their outstanding service person (Josh) no longer works there and it shows. Their treatment of customers is AWFUL. Especially the way they talk to you. I lined up an appointment over a week in advance for it to be worked on today and they said that I could bring it in a day early so they could get started on it first thing the next morning. When I got there on time, the guy at the counter (I was told he is the owner) told me I would have to wait another week and a half before they could even look at it. I told him again that I had an appointment and he didn't believe me. Then he looked it up and GRUDGINGLY accepted the bike. Then he called me the next morning and said that it had the wrong brake mechanism on it and they couldn't fix it. I explained to him that I bought the bike brand new and they are the only ones who have ever worked on it. They doubled down and only treated me worse, then they flat out refused to work on the bike at all. No tune up, no tire repair. Nothing. Now I have to go pick it up and take it to a different bike shop much further from my home. The way they treated me was so infuriating that I decided to come on yelp for the first time in my life and write a review. read more

I have a Catrike recumbent tricycle that I hadn't ridden in quite awhile. The chain and hubs were very dry and needed attention before I could ride again. I figured the entire trike needed a good look to spot any other potential problems that would prevent it from delivering its amazingly fine ride. I called the folks at Freehub Cycles and asked if they could service the trike. They said "sure" and promised me a turnaround time of about four or five days. I said I'd deliver the trike the next morning. Later that afternoon, I got a call. The trike was ready and could be picked up at my convenience. Next morning, I arrived at the store shortly after the opening, picked up the trike (they helped me load it in the truck), and I was done. Oh - bill was exactly what they said it would be. That's my kind of service. read more

My husband and I walked in the shop expecting to discuss the various bikes offered and one person greeted us, but then wound up in a discussion with someone we thought was a customer (but turned out to be a coworker.) After 5 minutes we wound up leaving without speaking to anyone else. read more

The Freehub Bicycle store has a team of professional associates who are well versed on the broad spectrum of cycling. In addition, they have a great selection of mountain, racing & simple trail cycling bikes. The store has pretty much everything you need for a beginner to the well traveled cyclists. The store is tucked away off of Woodruff Road ans clearly worth the effort to find. read more

I needed an electric bike reassembled. Josh at Freehub on Woodruff was great! He had me in and out within 24 hours. Friendly and reasonably priced. They don't have that "bike snob" attitude that you get at some other bike shops read more

Tim and his staff went out of their way to help us during the COVID-19 social distancing order. They were professional, courteous and very knowledgeable. We drove down from Hendersonville and they pulled the bike my son wanted from their warehouse, assembled it and had us on our way in about an hour. That saved us an additional drive. Thanks Tim! Joey loves his new bike. read more

Great service and very nice people. Reasonable charge for the work done. Very satisfied!

I had a unexpected flat and my time is extremely limited due to work. I went in on a Saturday even though they were busy and he was gracious and professionally fixed my bike in a short amount of time. It's nice to go into a business and see young people enjoying what they do! read more

This shop has always taken care of me. The staff greets me with a smile, they are always willing to answer my questions, and they stand behind what they sell. The shop has a good selection of merchandise, pricing is good, and they carry multiple lines of bicycles. A great home town bicycle shop. read more

Great shop, good service. I recently used this shop to pack and ship my own road bike to a destination ride. No drama, bike made it there in plenty of time. read more

Great experience. Took my son's mountain bike in to replace broken rear wheel. We walked right as first-time customers and they took great care of us. read more

Easy and pleasant to deal with, ended up buying my new race bike from them! A great experience!

I stopped in for a tube and rim strip. Nice guys, nice shop. The slightly used rim strip was free.

Good brands - BMC, Cannondale - but the service is ... lazy. Same crew as in the BikeStreet days, not much has changed.