Monica was very easy to work with and the quote was competitive. I will go to Monica when it's…read moretime to renew auto to bundle with the home coverage we obtained today!

From the owner: Bundle and Save- Did you know you can save more when you combine your home, auto, and life…read moreinsurance with Farmers? One policy is great -- but multiple policies mean bigger savings and better coverage.

They are so helpful and Jessica is always nice. Great…read morecustomer service and always extremely professional. I recommend

So sad they way they do taxes ,they try to tell you they're going to give you more money knowing…read morethat not going to happen so they can charge you for that and then you ask them they just say they made the adjustments theres nothing we can do . Don't recommend you do your taxes here

Emailed Ariel Brown a copy of my insurance to make it easy with limits.. for quote auto…read moreinsurance. quick response : Ariel " Got it! Let me take a look and I'll get back to you shortly. ". Never heard back.... that was 10 days ago.. just crickets!!! I sent 3 emails and left voicemail no response also crickets..... don't waste your time with "insurance girl. " not professional. Or customer service ! I don't think someone buying insurance should have to do all the follow ups with a agent

From the owner: We're different from the average insurance agency. Our friendly and professional team is committed…read moreto helping protect the things that matter most - your home, your car, your business and so much more. Contact us for a free quote today!

The workers literally charge you 200$ just to be the middle man if you go thru them always ask how…read moremuch the insurance company is charging you to open a new policy and how much they are charging to be the middle man ! i promise you they will stutter like crazy! the insurance literally only charges you like 50 plus the amount it is monthly . Never pay 4-600$ to open a new policy!!

The lady at the Pioneer location told me I had to come to the business to be able to remove a…read morevehicle off my policy, I called another location and they were able to remove my vehicle over the phone.

I had em for like a month and it was quick and easy. I saw two or three agents and they were…read morehelpful. I would definitely recommend this to anyone looking for insurance especially if it's your first time coz they know what discounts to apply so your rates go down.

stay far away. this company is consistantly commits insurance fraud. do not use this company. took…read moremy credit card number and continuously used my credit card number for a policy that isn't in my name and never was in my name. liars! theifs! fraud!

i love this office always super nice to me when i go in! definitely recommend to all of y'all…read morelooking for new insurance

From the owner: Altima Auto Insurance proudly serves the Arlington, TX community with affordable and dependable…read moreinsurance solutions. Our Arlington office, located on W. Arkansas Ln., provides coverage for auto, home, renters, and commercial needs. With a dedicated team of experienced agents, we focus on delivering personalized service, competitive rates, and trusted guidance to help you protect what matters most. Whether you need car insurance, homeowners insurance, or business coverage, Altima Auto Insurance is here to make the process simple and stress-free. Visit our Arlington office today and see why so many local families and businesses choose Altima for their insurance needs.

good job. thanks. Great customer service from Lucia very kind and fast I am very happy with my…read morepolicy

I'll tell you about an elderly friends' experience. Elderly…read moreman in his 80s with health problems. He went in to get an auto insurance card from this Mickey Mouse operation. We enter the store. Two employees. A female who I think did say hello. A dude sitting behind a computer speaking on the phone . Now mind you he's an established customer on auto pay. The female was waiting on customer. The Smuck on the phone was dealing with a client. We sat there waiting patiently talking about different things to pass the time. Well Mr personality makes more calls and I estimate we waited maybe 20 minutes or more. Not once did this person, between calls greet us or acknowledge us in anyway. So finally the elderly gentleman says out loud,' Can I help you?' Trying to drop a hint to Mister Customer No Service. Still no response. So at that point I said maybe return another time. What I should have done to this Ahole I won't say for disrespecting an elder. They even had a sign up something about we care. Oh really.

Female agent is very dismissive and impatient. Will hang up on you for calling to ask about policy…read moreand coverages. If you decide to take your business here, please do yourself a favor and work with Manhattan Nguyen. He is very attentive and will work with you to get lowest rates possible. Cô nhân viên nữ ở đây rất khó chịu và thiếu kiên nhẫn. Gọi đến hỏi về chính sách hay quyền lợi bảo hiểm là có thể bị cúp máy bất cứ lúc nào. Nếu bạn vẫn muốn làm việc với công ty này, tốt nhất nên liên hệ với anh Manhattan Nguyễn. Anh ấy rất nhiệt tình, lắng nghe và sẽ cố gắng hết sức để tìm cho bạn mức giá hợp lý nhất.

Manhattan is a very commited agent aslo a great resource. They helped me understand my current…read morepolicy and gave me options for my Auto Insurance! Thank you so much!

Clarification - statements of fact: Mike McAllister (while at Rufe Snow location) completely…read moremisrepresented the policy he sold me at my cost of over $50,000 out of pocket because of being evidently vastly underinsured, and the new agent, Marcus Smith (now located in Arlington), did nothing to correct my known problem of being underinsured, and still will not discuss selling me a policy that covers my new house. High deductible, capped limits at a low value, roof can only be repaired/replaced if there is a leak causing drywall damage, plumbing itself is not covered except for split pipes due to freezing, ... and others. I thought I was properly covered until I made this last claim of weather damages -- The new agent, Marcus Smith (& now located in Arlington), never reviewed the policy with me as I requested each year over the telephone but renewed the policy knowing I was extremely underinsured. I ended up vastly underinsured by Marcus Smith essentially continuing a policy for my old small city house, refusing to discuss a better policy for my larger ranch/farm house that AllState was advised I had purchased. The adjuster on that weather claim said that she was aghast that my policy didn't cover much of anything and that I had such a high deductible and low cap limits and no farm/ranch items, that an experienced agent would realize there is a legal breach of common ordinary Duty of Care to not inform me that the policy sold to me is extremely inadequate knowing/given the exact details to my new house -- thus knowing I am underinsured and not telling me in a review during 4 years of renewals has an appearance of being deliberate. Marcus Smith did reopen a weather claim after he called me -- telling him there was very little the adjuster could do because the storm damages were expressly excluded or simply not covered. I have not heard any ruling from the AllState advocates or claims, with Marcus Smith professing total innocence and no responsibility/duty to me as his client/customer. I have been unable to call the local office - always goes to a robotic answering machine that after 20 questions, hanging up on me after stating that I'm being transferred to agent Marcus Smith. This is one reason I chose this form of media -- Marcus Smith is impossible to reach and the only times I've talked to him is when he called me!! It took this review to get agent Marcus Smith's attention, and instead of working with me to select a proper policy as he has avoided every renewal, I was instead threatened with a deformation lawsuit over my consumer reports. (BTW, everything I stated is factual -- truth is always an absolute defense to a defamation lawsuit even if there were proven financial damages).

Got a very competitive rate for insurance on my cars and house. Had a claim for a window chip. Made…read moreclaim for that morning by time needed to go back to work Safelite had fix no deductible