Richcelle dirs her best for her client and has done an…read moreexcellent job for us! thank you

Save yourself! If you're looking for an agent that is both knowledgeable and experienced you must…read morelook further. Richelle is neither. Don't learn the hard way! This agent does not stand by her clients nor does she exhibit an ounce of integrity! Total disappointment!!!

I did business here and they rip you off when you cancel. They take money out of your account and…read morerefuse to return it

I had been trying to get answers from Allstate's Corp office to no avail. I made a couple calls to…read morethe local agent (Casey Wassell) and he followed up and after some pushing Corp office, got me the answers I needed. Also, I got 30% better coverage for same monthly payments I've been giving State Farm for 10 years. Thanks Casey!

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I have lived my entire life in the local area and coached youth sports for the last 15yrs. I love helping families with their insurance needs.

Jim has been our agent since the late 70's. It started with a life insurance policy and has grown…read moreto include life, auto, home and motorcycle. He is knowledgeable, professional with just the right mix of hometown friendly.

My experience with this agency was disappointing. In practice, the office appeared to function…read moreprimarily as an intermediary for Allstate rather than as an advocate for its customers when issues arose. In June 2026, while I was in the process of building a new home, Allstate notified me that it would not renew my homeowners insurance policy, despite my having paid all premiums in full. The reason provided was that the construction process was taking longer than expected. I contacted my agent, Jim DeBruler, who said he would investigate the matter. After waiting approximately four weeks, I received an email from another staff member in the office. The email contained no subject line and included only a PDF copy of a fax with a handwritten note indicating that the only alternative coverage available was through an outside insurer at nearly seven times the annual premium I had previously paid through Allstate. During this same period, I received another notice from Allstate stating that my rental property insurance had been canceled due to a missed payment. The missed payment occurred after my bank account was frozen and replaced because of an attempted identity theft. When I contacted the agency, I was informed that I would need to provide documentation from my bank proving the identity theft and pay a $25 returned-payment fee in order to reinstate the policy. I then contacted Allstate's corporate customer service department myself directly. After waiting on hold for more than 35 minutes, I explained that I had been an Allstate customer for nearly 30 years and had never previously missed a payment. I requested that the $25 fee be waived given the circumstances, but I was told that no one had the authority to remove the charge. As a result of these experiences, I decided to move all of my remaining policies to another insurance agency. The new agency took the time to meet with me personally, review my coverage in detail, and answer my questions. In addition, the new policies provided comparable coverage at premiums approximately 15% lower than what I had been paying through Allstate. Based on my experience, I did not feel that this agency provided the level of customer advocacy, communication, or support I expected when facing significant insurance-related issues.

Now that I'm "disabled/retired" I think it's fair that I can be pretty unbiased on reviews of…read moreagents. Give Bob a call Today! I'm a retired GM that worked in the disaster industry for around 20 years. I have State Farm. I've processed thousands of claims in my life, with more carriers than I can count. Take it from me.

From the owner: I am Bob Beal your State Farm Agent serving our community with passion and commitment. I graduated…read morefrom Oregon State University in 1989 where I developed a strong foundation in business principles that I carry into my work. Outside of my professional life I enjoy spending time with my family, exploring the great outdoors, and giving back to our local community. License #: WA-735463, OR-100167789

Mark shows genuine interest in our well fare and provides guidance for insurance related needs. He…read moreis available most of the time, and when he hasn't been available, he or one of his employees is very good about getting back to me to answer my questions.

Mark has been my agent for 14 years. You can't beat his service. He has a great group of people…read moreworking for him and I have recommended my friends and family to work with him also. I have my home, cars(5 of them), and business all insured with him.