I've been with State Farm for years and have always had nothing but great experiences. Recently I…read morehad to file a claim because of an accident involving a deer. Jenn Merema's office in Rock Island was so pleasant to work with. I spoke with agent Mercedez Roberts and she was not only incredible, but thorough and kind. She went above and beyond for me when I was having issues with the timeliness from the auto repair shop that was fixing my vehicle. Mercedez and Jenn stepped up to the plate to help with rental accommodations, making the entire process less stressful and smooth. I highly recommend this specific location because of their customer service and attentiveness. Five stars!

Called the office to switch my coverage to a new vehicle and Brad made the process very easy! Got…read moremy coverage switched almost instantly and my new paper work to me as soon as I got off the phone! Fantastic State Farm office to work with for all my auto and life insurance needs! Thanks Brand and Jenn! A+

these Insurance been a very honest and knowledgeable people. they will be able to get you to the…read moreright insurance for you.

They are all so friendly and helpful. Demond goes out of his way to explain things and to make sure…read morehe is as helpful as he can be. It really is a great place for insurance.

Spoke With Blake @ Chad Cruse, State Farm Insurance…read more Great Customer Service, helped me with All of My Insurance Needs.

Worst insurance agent you could ever have. Never follows up on any claim, comes up with excuses to…read morego against the claim. He'll raise your rates without discussing with you. Has his people talk to you to avoid you. All he does is want your money. Do yourself a favor and go to another company or agent. I finally had enough and switched and saved 25% up front. Used to love State Farm when Chris Elsburg was around, this guy doesn't understand customer service and should be avoided.

Chris Elsberg has an outstanding group that have demonstrated customer service that goes above and…read morebeyond expectations. Special shout out to Edy who I have had the pleasure of dealing with for years.

From the owner: At Chris Elsberg State Farm, we're driven by nurturing connections with the Good Neighbors of Rock…read moreIsland and the Quad Cities. Our devoted team offers insurance options, spanning Auto, Business, Homeowners, and Life. We look forward to supporting each Good Neighbor in our office and truly hope to have the opportunity to serve you soon! License #: IL-100299824, IA-1002012435