First, The name is French press café, but if you have a customer walking in for the first time you should explain the concept. It is not a common way of doing coffee and especially not a cappuccino (this is what I ordered).
Second, On the menu card it was written 3:00€. I am not a native, so my French is not that good, so even though there would have been a text saying "plus 1:00€ French press mug" in French. It was my fist time there and I would have surpassed it.
Third, she heated up the milk in a microwave and fluffed it up with a French press! If this is your concept of a cappuccino, that's ok, but please inform your customers first (this is not how a barista normally does it).
Forth, her reaction when I refused the coffee was; "are you serious. You made me take out a mug to then put it back". Well yes! (I did say sorry, but she did not accept my apology), I was NOT informed and just because it is written French press café does not mean it is clear for everyone.
I came. I saw. I will never go back. read more