Cancel

Open app

Search

Frisco Chrysler Dodge Jeep Ram

2.0 (434 reviews)
Open 9:00 am - 9:00 pm

Frisco Chrysler Dodge Jeep Ram Photos

Nearby Special Offers

Sponsored

5.0
(2 reviews)
Auto Parts & Supplies
4.0
(176 reviews)
Wheel & Rim Repair
3.5
(266 reviews)
Auto Repair
Loading...Loading...Loading...

You might also consider

More like Frisco Chrysler Dodge Jeep Ram

Recommended Reviews - Frisco Chrysler Dodge Jeep Ram

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

This picture shows the online scam price
Jason H.

Bait and switch!!! Went to test drive a 2026 Jeep Compass advertised for 23k and they wanted 27k and would not honor their own pricing. I even printed out their "Pure Price Promise" and showed it to the manager who tries to wiggle his way out if it's meaning. They promised No HIDDEN fees, No Dealer Add-ons and Transparent Pricing. All I received was broken promises!

They advertise this price online $46k and after calling them they say the out the door price is actually $55k unless you qualify for ALL of their made up rebates (nobody qualifies for all of them and then say 'Oh so sorry, you didn't qualify so you have to pay $9k more) Very unethical and deceptive advertising. I'm reporting them to Cars.com and the BBB.

Location

I wanna start off with how cocky these guys are at the parts center acting like they own the place. I went in looking for a serpentine belt which I saw online on mopar website for 59.50 Original msrp is 89.35$ (cheaper/discounted if I buy online). He priced me at 147.85$, I was perplexed with the exaggerated price I simply stated "wow the mopar website it's 60$ bucks, employee replied "this isn't mopar". I simply said thanks and walked away. It's ridiculous I get they have to make some type of money but wow 150$ for a part they get for 60$ is absurd called another location and they were way cheaper and humble.

Monica H.

Ok, this visit was much better than my last one. Safety Recall and Oil Change on my RAM, with only a 1.5hr wait. Not bad at all. Jake was my Service Adviser and he was excellent, he made the process quick and easy. Definitely a step up! Keep up the great work Frisco CDJR!

2 1/2 hour wait and they didn't even fully complete the services I requested.  Avoid this awful business.
Quinton R.

Horrific experience and waste of time. I had a 1230 appointment for a simple oil and filter change and a lightbulb clip for my backseat. I pull up on the EMPTY drive only to wait well over 10 minutes to be seen. I'm quoted 1hr to complete the services. 2 1/2 hours later I walk over to find my truck sitting on the drive for who knows how long and my service advisor Chris is MIA. I ask for my keys and my checkout. I wait another 10 minutes only to find my key fob sitting on the advisors desk. Absolutely ridiculous. Oh and to top it off, they didn't even fix the hanging light in the back seat. I ask for a manager who is conveniently unavailable to handle my complaint. This is a terrible service location where the simple idea of customer service is completely non-existent. 2 1/2 hours with only two people in the guest reception area. A 3% credit card fee? Nickel and dime loyal brand customers. Oh and they never found my advisor Chris. I'll take my money elsewhere.

Scott F.

Do not take your Jeep here I had a broken skytouch in my Wrangler and it was open and these idiots left it outside in the rain overnight to get soaked and ruin a bunch of my personal belongings. I got it back with 2-3 inches of standing water on the floor. Gee thanks.

This IS NO Longer accurate.

See all

5 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 months ago

Helpful 4
Thanks 0
Love this 0
Oh no 3

11 days ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 months ago

Helpful 3
Thanks 0
Love this 0
Oh no 0

5 months ago

Helpful 7
Thanks 0
Love this 0
Oh no 0

5 months ago

Helpful 5
Thanks 2
Love this 1
Oh no 0

6 months ago

Helpful 3
Thanks 1
Love this 1
Oh no 0

5 months ago

Helpful 4
Thanks 1
Love this 1
Oh no 0

4 months ago

Helpful 3
Thanks 1
Love this 0
Oh no 0

6 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 3
Thanks 1
Love this 0
Oh no 0

4 months ago

Helpful 4
Thanks 1
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Customer Relations

Customer Relations

Helpful 5
Thanks 0
Love this 4
Oh no 1

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 months ago

Helpful 3
Thanks 1
Love this 0
Oh no 0

11 months ago

Helpful 2
Thanks 1
Love this 0
Oh no 0

5 months ago

Helpful 3
Thanks 1
Love this 1
Oh no 0

1 year ago

Helpful 2
Thanks 1
Love this 0
Oh no 0

2 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0
Photo of Scott F.
170
57
29

2 years ago

Business owner information

Photo of Customer Relations

Customer Relations

Helpful 1
Thanks 1
Love this 1
Oh no 0

2 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 1

11 months ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 3
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Jaden E.
140
30
9

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 3
Thanks 1
Love this 0
Oh no 0
Photo of Jim S.
135
41
1

2 years ago

Business owner information

Photo of Customer Relations

Customer Relations

Helpful 1
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Dan R.
0
13
1

4 years ago

Business owner information

Photo of Customer Relations

Customer Relations

Helpful 6
Thanks 1
Love this 1
Oh no 0

2 years ago

Business owner information

Photo of Customer Relations

Customer Relations

Helpful 3
Thanks 1
Love this 1
Oh no 1
Photo of john h.
135
17
5

4 years ago

Business owner information

Photo of Customer Relations

Customer Relations

Helpful 8
Thanks 1
Love this 1
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 3
Thanks 1
Love this 0
Oh no 0
Photo of S B.
0
2
0

1 year ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Customer Relations

Customer Relations

Helpful 2
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 2
Thanks 0
Love this 1
Oh no 0

Page 1 of 11

Ask the Community - Frisco Chrysler Dodge Jeep Ram

Review Highlights - Frisco Chrysler Dodge Jeep Ram

This time I had Sean Couch as my advisor, reluctant to change advisors but Sean was helpful so I rolled the dice.

Mentioned in 5 reviews

Read more highlights

You might also consider

Longo Toyota of Prosper

Longo Toyota of Prosper

3.9
(171 reviews)

My family was in the market for a new 2026 Sienna XLE. I had already secured an official OTD quote…read morefrom Longo Toyota of Prosper, complete with their letterhead. Preferring to buy locally, I visited Toyota of Plano to see if you could match the offer. Instead of a professional discussion, I was met with shocking hostility from one of your managers (a tall gentleman of Middle Eastern descent). He directly attacked my integrity, stating, "I've seen this trick many times; people bring fake quotes from Richardson or Prosper to deceive us." He further alleged, without any evidence, that the other dealer would add a markup of over $6,000. While I respect a dealership's right to decline a price match, I find it unacceptable to be accused of dishonesty. This lack of professional ethics is not only a personal insult but a significant blow to the Toyota brand image. As a direct result of this experience, I returned to Longo Toyota of Prosper the following day and purchased the vehicle there. The contrast in service was stark; they treated me with respect, and my wife is thrilled with our new car. I will be sharing this experience with my community to ensure other buyers know to take their business to dealerships that actually value their customers.

Took my Toyota Camry in because the sunroof was stuck in the vent position and I could not get it…read moreto open or close. If you are unfortunate enough to own this car and experience this issue you know that there is no easy fix. When I arrived I pulled up, handed the tech the keys, and walked inside to check in. Lawrence was so nice and helpful, let me know a time frame, and explained where the restrooms and snacks were located. He also let me know there was a recall that they would also take care of while they had my car back there. After about 3 hours Lawrence called me up and informed me that they were not able to get the sunroof closed and the cost of getting it fixed is almost $11,000. Having just moved 1000 miles from home, looking for a job, and have now loss my reliable transportation I broke down right at his desk. Lawrence proceeded to go talk to other managers to see how he could help me. He mentioned that they could take the headliner down and MAYBE be able to get it closed that way. I had to take the risk. About 4 hours later he comes out to the lobby with a technician named Tristan. Poor Tristan had been fighting with my sunroof all day, but was determined to help me and continued to try everything he could possibly think of. Eventually all his hard work payed off and he was able to get closed and even washed my car for me. These two men may have just been doing their job to other people, but they really did change my life. They offered support, determination, and the willingness to go above and beyond for a customer. Having just moved to Texas this was my first experience with this location and I now will continue to have my car serviced here. P.S. Let this be a reminder to NOT get a Toyota Camry with a panoramic moonroof!!

Stonebriar Chevrolet

Stonebriar Chevrolet

2.0
(510 reviews)

After going to another dealership and leaving dissatisfied and disappointed I called StoneBriar and…read moreBrandon answered and I came to see him. He didn't only put me in the vehicle I wanted but also the color! Like that was huge for me! He was so helpful and patient. We closed the deal super late but he didn't rush me and I'm a handful. (:

I was scrolling online and came across a car I was interested in at Stonebriar Chevrolet. Shortly…read moreafter, I received a call from the sales manager, Carlos. I didn't answer because I was just browsing at the time, but he followed up with a few questions via text. That actually worked out perfectly for me since texting is much more convenient with my busy lifestyle. Carlos kept me updated and let me know when the vehicle was ready, then asked when I could come by to see it. I told him Saturday morning. When I arrived, Carson showed me the vehicle and went over the numbers, which I was very pleased with. After that, he introduced me to Nick, who completed all the paperwork. The entire process was incredibly smooth -- I was in and out within about an hour. I truly couldn't have asked for a better experience. The team at Stonebriar Chevrolet did an amazing job from start to finish. At no point did I feel the typical high-pressure sales approach that many dealerships are known for. I was able to take my time and shop for exactly what I needed. Carlos, Carson, and Nick -- thank you for making this purchase completely stress-free!

Crest Nissan of Frisco

Crest Nissan of Frisco

2.2
(345 reviews)

Bought a car here, got service here and both levels were extremely pleasurable to deal with. my…read moreService Advisor , Justin is top-notch, courteous, professional, and the managers running the service department and Derek and Gary are amazingly humble leaders and I would happily spend my dollar here every time because of them.

Tawnny advertises all over TikTok claiming she can get people approved with $1,000 down, says she…read more"never needs a co-signer," and tells people they're "pre-approved" before they even step foot in the dealership. But somehow when you ask actual details, suddenly everything has to be discussed "in person because of privacy issues." I was 100% upfront BEFORE my credit was ever run. I told her exactly what my credit situation looked like and exactly how much I had for a down payment because I was NOT about to drive 45 minutes with my 2-year-old just to waste my time. So how exactly was I "pre-approved"? Because once I got there, all of a sudden my information had to be rerun, the bank had to be called, and the story completely changed. If you already knew what you were "working with," why advertise guaranteed approvals and act like the deal was basically done? What makes this even worse is that she encourages people with similar credit situations to drive HOURS based on these promises. Imagine driving 2+ hours expecting a vehicle because someone online assured you you'd be approved, just to get blindsided in person. The second I said I was screenshotting everything and calling out the false advertising, I was immediately blocked. Comments from other people questioning the same thing mysteriously disappear too. At this point, I will be posting the screenshots and documenting every interaction publicly because people deserve transparency before wasting their time, gas, credit inquiries, and money. I'm also exploring legal action regarding the misleading advertising and business practices involved here.

Park Place Lexus

Park Place Lexus

3.7
(364 reviews)

Extraordinary kindness and professionalism After a tire…read moreblowout on the highway, I pulled into the Park Place Lexus parking lot for safety--even though I don't drive a Lexus. What could have been a very stressful situation was completely transformed by the people here. Chris, the General Manager, personally came out to check on me and make sure I was okay, then drove me himself to the main lobby so I could use the restroom and get out of the cold. The team even offered to change my tire, but I declined only because I already had a USAA tow truck on the way. As I was heading back, Dean kindly helped me get a coffee and made sure I was comfortable before returning to my car. During that time, Kay, one of the service technicians, stood by my car in the cold to watch it in case the tow truck arrived while I was away. I was not a customer and wasn't driving their brand, yet every person treated me with dignity, patience, and genuine care. No pressure, no sales pitch--just people helping another person when they needed it most. Thank you, Chris, Dean, and Kay, for turning a frightening moment into a powerful example of what true hospitality and professionalism look like.

Got a flat tire yesterday and changed out myself. Drove it in to Lexus Park Place only to find out…read morethe service department now closes at 6pm. BMW closes at 8 M-F because they actually understand customers work for a living and 6pm doesn't work for customers. Called Park Place Lexus the next day to make an appointment to drop off my car to change out my tire and perform routine maintenance and they tell me they don't have ANY loaner cars at the time and won't have any for FIVE days. This is a CAR COMPANY. How on earth do you not have any cars available to loan out? How incompetent do you have to be to mismanage your loaner inventory so badly that you have to turn away customers because you don't have cars? For an (alleged) luxury car company, this is completely unacceptable. BMW would NEVER have a problem like this. Looks like I will be switching back to them if this is the kind of unprofessional service Lexus offers.

Toyota of Plano

Toyota of Plano

2.4
(565 reviews)

I found this used Toyota Tundra for sell here and showed up at the dealership. I was immediately…read moregreeted by Robert Frauens. He showed me the car and went into great detail about all the features the car offered. With it being used he also disclosed small cosmetic defects from the get go. After test driving, Robert fought hard to get the finance department to get the monthly payments down to where I wanted it. If you are looking at a Toyota at this dealership make sure to talk to Robert Frauens!

Toyota Financial Services SUCKS! I've bought or leased Toyotas exclusively since 1980, when I…read morebought my first pickup truck while in the NAVY. I switched to leasing around 2010. I now lease a Prius Prime, and while I love this car, dealing with TFS has recently become a nightmare. The problem started a few months ago when I began receiving letters, emails and calls from TFS about missed payments even though I pay my bill monthly with autopay. I called and discovered TFS was erroneously applying my current payments to my previously leased RAV4 that I returned to the Toyota dealership when I leased my new Prius Prime. I thought the matter was resolved--but TFS' letters, emails and calls continued. Then on April 27th, I got another "collections" call. Annoyed, I stopped the conversation and asked the agent to verify my payment history, and to check if my payments were correctly being applied to my current car vs my old car. She heard me out and took the time to verify my payments were still being applied to the RAV4. She had me hold, and took the initiative to escalate to management to fix TFS' internal problem, and then suggested checking with my bank to verify the correct account # is referenced in my auto-payment. While I'm waiting to hear from my bank, I want to be clear, this agent was terrific, and I'm quite confident she correctly communicated to management my payments must be applied to my Prius Prime. Apparently management dropped the ball a second time, because since Monday (four days ago!) I've received four TFS calls regarding missed payments. Why am I still getting these calls? Has TFS' Accounts Receivable dept. told collections to stop bothering me? Or do they not know how to stop auto-letters, emails and calls once they know they've made a mistake? Is this a back office internal collaboration problem? Do I need to worry about hits to my credit rating? What is going on with TFS? This is no way to treat any customer, much less one who has done business with Toyota for 46 years.

Frisco Chrysler Dodge Jeep Ram - car_dealers - Updated July 2026

Loading...
Loading...
Loading...