Cancel

    Open app

    Search

    Frisco Chrysler Dodge Jeep Ram

    2.0 (433 reviews)
    Closed 9:00 am - 9:00 pm

    Frisco Chrysler Dodge Jeep Ram Photos

    You might also consider

    More like Frisco Chrysler Dodge Jeep Ram

    Recommended Reviews - Frisco Chrysler Dodge Jeep Ram

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    This picture shows the online scam price
    Jason H.

    Bait and switch!!! Went to test drive a 2026 Jeep Compass advertised for 23k and they wanted 27k and would not honor their own pricing. I even printed out their "Pure Price Promise" and showed it to the manager who tries to wiggle his way out if it's meaning. They promised No HIDDEN fees, No Dealer Add-ons and Transparent Pricing. All I received was broken promises!

    They advertise this price online $46k and after calling them they say the out the door price is actually $55k unless you qualify for ALL of their made up rebates (nobody qualifies for all of them and then say 'Oh so sorry, you didn't qualify so you have to pay $9k more) Very unethical and deceptive advertising. I'm reporting them to Cars.com and the BBB.

    Location

    I wanna start off with how cocky these guys are at the parts center acting like they own the place. I went in looking for a serpentine belt which I saw online on mopar website for 59.50 Original msrp is 89.35$ (cheaper/discounted if I buy online). He priced me at 147.85$, I was perplexed with the exaggerated price I simply stated "wow the mopar website it's 60$ bucks, employee replied "this isn't mopar". I simply said thanks and walked away. It's ridiculous I get they have to make some type of money but wow 150$ for a part they get for 60$ is absurd called another location and they were way cheaper and humble.

    2 1/2 hour wait and they didn't even fully complete the services I requested.  Avoid this awful business.
    Quinton R.

    Horrific experience and waste of time. I had a 1230 appointment for a simple oil and filter change and a lightbulb clip for my backseat. I pull up on the EMPTY drive only to wait well over 10 minutes to be seen. I'm quoted 1hr to complete the services. 2 1/2 hours later I walk over to find my truck sitting on the drive for who knows how long and my service advisor Chris is MIA. I ask for my keys and my checkout. I wait another 10 minutes only to find my key fob sitting on the advisors desk. Absolutely ridiculous. Oh and to top it off, they didn't even fix the hanging light in the back seat. I ask for a manager who is conveniently unavailable to handle my complaint. This is a terrible service location where the simple idea of customer service is completely non-existent. 2 1/2 hours with only two people in the guest reception area. A 3% credit card fee? Nickel and dime loyal brand customers. Oh and they never found my advisor Chris. I'll take my money elsewhere.

    Monica H.

    Ok, this visit was much better than my last one. Safety Recall and Oil Change on my RAM, with only a 1.5hr wait. Not bad at all. Jake was my Service Adviser and he was excellent, he made the process quick and easy. Definitely a step up! Keep up the great work Frisco CDJR!

    Scott F.

    Do not take your Jeep here I had a broken skytouch in my Wrangler and it was open and these idiots left it outside in the rain overnight to get soaked and ruin a bunch of my personal belongings. I got it back with 2-3 inches of standing water on the floor. Gee thanks.

    This IS NO Longer accurate.

    See all

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    5 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Customer Relations

    Customer Relations

    Helpful 5
    Thanks 0
    Love this 4
    Oh no 1

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Scott F.
    170
    57
    29

    2 years ago

    Business owner information

    Photo of Customer Relations

    Customer Relations

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jaden E.
    140
    30
    9

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jim S.
    135
    41
    1

    2 years ago

    Business owner information

    Photo of Customer Relations

    Customer Relations

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Dan R.
    0
    13
    1

    4 years ago

    Business owner information

    Photo of Customer Relations

    Customer Relations

    Helpful 4
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Customer Relations

    Customer Relations

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 1
    Photo of john h.
    135
    15
    3

    4 years ago

    Business owner information

    Photo of Customer Relations

    Customer Relations

    Helpful 6
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of S B.
    0
    2
    0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Customer Relations

    Customer Relations

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Customer Relations

    Customer Relations

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 11

    Ask the Community - Frisco Chrysler Dodge Jeep Ram

    Review Highlights - Frisco Chrysler Dodge Jeep Ram

    This time I had Sean Couch as my advisor, reluctant to change advisors but Sean was helpful so I rolled the dice.

    Mentioned in 5 reviews

    Read more highlights

    You might also consider

    NAPA Auto Parts - Exterior of Store

    NAPA Auto Parts

    (7 reviews)

    While driving on I-35, a shredded tire was thrown into my lane and I hit it. Sadly, the impact…read moredamaged the wind-gate behind the bumper of my pickup and it was hanging on the ground. I decided to Jimmy-rig the wind-gate to the bumper with tape so I could drive my truck to the dealer to buy a replacement part. I made it to the dealership safely, but they wanted $680 just for a new part (not including labor). They urged me to get it replaced before driving my truck back home to Nevada because the wind-gate helps to cool the engine. As a last ditch effort, I decided to go to AutoZone to see if they had any parts to help me replace the wind-gate on my own. However, AutoZone told me they don't carry any parts for new model trucks, but suggested I go to Napa Auto Parts. From the moment I walked into Napa Auto Parts, Dylan greeted me with a warm welcome. He listened to my issue and went outside in 102+ degree heat, got under my truck, and found a temporary solution to fix my problem so I can drive back home to Nevada. Dylan was absolutely fantastic and very friendly. Best of all, he didn't charge me a single penny. I am so incredibly thankful to Dylan and Napa Auto Parts for all they did to help me solve the issue. I honestly don't know what I would've done without their help. Highly, Highly Recommended for your auto needs. Before you decide to go to the dealership, come here first to see if they can help you out.

    The people that work in this store are terrible at customer service. They don't know how to treat…read morecustomers. The parts that Napa sells now aren't the quality that they used to be and a lot of them don't even fit and have to be returned. AutoZone has lifetime warranty of parts ever go bad you get a new part for free. Napa doesn't have that and their parts are low quality not like they used to be.

    Firestone Complete Auto Care

    Firestone Complete Auto Care

    (73 reviews)

    And if I could give zero stars Walter I would…read more I would strongly advise anyone to think twice before bringing their vehicle to this Firestone location. My experience has been stressful, unprofessional, and completely unresolved for months. They damaged my tires, and I was never supposed to be sent to their location in the first place. Since October, I have been patient, understanding, and gave them every opportunity to make things right. I waited. I followed up. I allowed time for their process. Yet here we are, months later, and my situation is still not resolved. They claim they mailed my refund, but I never received a check. No tracking, no proof of mailing, no replacement issued, and no clear communication. Just repeated delays and excuses. At this point, it feels like I'm being ignored instead of helped. This has cost me time, energy, and peace of mind. A company that makes a mistake should take responsibility and fix it promptly. Dragging a customer along for months without resolution is unacceptable. If you value your vehicle and your time, I do not recommend bringing your car here. I truly tried to be patient and give grace, but professionalism means accountability, and that has been missing throughout this entire situation.

    I had a flat the night before and towed my car to this location. They called me in the morning and…read moregave me a $530 quote for wheel hub and 2 lugs that needed replacement because it was broken off. Not once did they tell me how much tire and replacement. I called my mechanic friend to confirm if this is the cost and he drove over to Firestone to check out if that is what my car needed. It did not. Luckily he was there to take my car out of the shop and brought it to Brakes Plus down the street and paid $78 for two lugs. I didn't need the wheel hub replaced.

    Frisco Chrysler Dodge Jeep Ram - car_dealers - Updated May 2026

    Loading...
    Loading...
    Loading...