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    Frosty Queen

    3.6 (154 reviews)
    Closed 10:00 am - 9:00 pm
    Updated 3 months ago

    Order Frosty Queen Takeout or Delivery

    Frosty Queen Photos

    FROSTY QUEEN ATMOSPHERE

    What's the vibe?
    Casual
    Classy
    Moderate noise
    Dogs allowed

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    Recommended Reviews - Frosty Queen

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    This is the worker who decided my clients weren't worthy of basic respect.

    My very first and last time here and I brought in my clients with disabilities for lunch here today and had an ABSOLUTELY horrendous experience. The staff not only acted like our clients were a nuisance but also required him to show proof of his purchase as we watched NO other customers have to do so. Mind you, they serve your DRINK first. Staff chose to demand our client with the most visible disability to question. When we inquire we were told "it's policy". So I watched as the lunch rush came in and not a single customer after was asked to go back to their seat and provide a receipt to receive their food. They continued to speak about our group and made it obvious by glancing at our table and being short with our clientele when they asked for condiments and refills. Had our clients not already ordered we would have left the establishment but they were so excited and picked this place for lunch. It's disheartening that a local town establishment would think it's acceptable to treat ANYONE like this.

    Tuesday special is the avocado bacon burger combo
    Maria S.

    I asked them to please, well seasoned my food and they did not disappoint. My fries were perfectly golden crispy soften the inside, not soggy on the outside. And the burger OMG first off the garden is so fresh. The lettuce is crispy crunchy. This is real Bacon cooked to perfection.. and the freshest avocados. Everything was made fresh when I ordered it. The service in the drive-through was friendly. I enjoyed my meal so much. I came back the next day and it was still a flavor punch in the mouth. Get your food La Westside style WELL SEASONED!!

    1/2 Loaded fried
    BreAunna F.

    The best loaded fries like ever omg DELISH! The 1/2 was a perfect size. Love the crinkle fries. Just fabulous.

    Brand new Chopped cheese

    Amazing food amazing people really good brand new chopped cheese highly recommend with quality fresh ingredients

    Ashley L.

    3/25/24 Getting lunch! Two veggie cheese burgers with 2 onion rings ordered in the drive-thru. Quite a bit of a wait and there was only one car in front of us. Luckily, the worker was kind. Paid for it with well wishes! They are currently out of ketchup. =/ Lunchtime! My veggie burger was really good! Fresh veggies & tasty veggie burger. Onion rings were pretty good too! Crunchy & better with ketchup! Plus, I had leftovers! Mother really enjoyed hers too & she really liked the sauces that came with it! Good service & really good veggie burgers & onion rings! Recommended!!

    Queen Burger Combo w/ Zucchini fries
    Isaiah Z.

    I've always wanted to try this place in person and finally got the chance too. Me and my fiancée got the queen frosty combos and they were very good, super big portions and a decent price point, good for lunch or dinner, I also got a milkshake and it was was very good and I'm glad that the portions are very generous considering big chains charging more for the same sizes the price definitely feels right here. The service was adequate with prompt service and kind behavior. I did stay and eat and I will say that this is definitely somewhere you'll probably just wanna take your food to-go, leaking roofs and dirty floors and tables, not to mention the area boarding Downtown Fresno it's definitely not the safest area or the biggest or cleanest store, decor is minimal as well but, we managed to clean our own table and there is even some outdoor seating in a gated area so it's not all that bad, they have a bathroom but I did not use it. Overall, the food is well worth a trip down here, they do have a drive thru so, a stop and go trip is definitely possible, they have great prices, deals, and generous portions, I always considered this place rival to foster freeze and seeing how most of those places are gone, there's a reason Frosty Queen has withstood the test of time. Come here if you're looking for some Classic American Cuisine. RECOMMENDED.

    Philly Cheese Chicken Sandwich Combo is not bad !
    Isaac G.

    Quick service and good food for a quick lunch with the wifey!!! She brought us here because of this item specifically !!!

    Got their KitKat candy mix , it's really good. They have a lot of different stuff to choose from. Definitely recommend

    The most ugly salad I've ever gotten. Absolutely horrible, literally threw all of burger toppings in a container. Disgusting

    Worst salad ever don't ever get it, really irritated me!!! This is disgusting, just threw burger topppings in a container and called it a day. Wtf

    They struggle with the most simple of orders and don't check anything. Still messed up my order after repeating it FIVE times...
    Greg S.

    Frosty Queen = Passive/aggressive, indifferent 'race to the bottom' first time stop I wish I had skipped! Having seen the reviews and knowing that the wait times can be long here, I drove over today and was the FIRST and ONLY car at the window when they opened. I'm thinking awesome, there's no pressure on either party and I'll have their full attention as a new customer. What I ordered: Double Bacon Cheeseburger, extra sauce, pickles and onions (everything else left on it). I also ordered a large fry and specified that I didn't want the combo because I don't drink soda. Despite repeating the order twice, the gentleman on the speaker could not understand what I'd ordered and asked me to drive to the window. Sure. At the window, this gentlemen again struggled to understand what I'd ordered and we went through it 3 times. Fine, f i n a l l y , whatever it takes! The burger and the fry were just shy of $12.00. NOT cheap... What I received: The burger had one slice of bacon on it and could barely be tasted, there were no extra pickles and a dot of sauce on the dry bun. It wasn't spread out and certainly wasn't 'extra' as I had ordered. The beef was flavorless without seasoning. No one bothered to check that my 'customized' request was followed during the making of or expediting process. It wasn't even listed on the receipt I posted. The fries were a dark brown and tasted of OLD dirty oil and left a 'exceeded shelf life' aftertaste in my mouth. Thoughts: This middle eastern guy at the speaker and the window was not unfriendly but I'm not understanding why they're putting their weaker English speaking guy in the order taking position?? Does NOT bode well for wrong orders and frustrations throughout the day. Apparently, that would start with the very first customer. Me! As the FIRST and only customer at the restaurant, it's hard to excuse them not making the burger right or checking it. There's no excuse for the bad oil that is 10 days or more past it's recommended quality usage cycle. At best it's cheap and at worst, just pure lazy. The burger was okay but would have been great had it been made as ordered. Not into a dry burger. And having paid almost $12.00 for this meal, I'm disappointed. So much so that I don't see myself returning. I've seen some nasty blowback from this establishment when they are criticised and will certainly expect the same here. Bottom line, I was a first-time customer at your establishment, there was NO one else at the location, no pressure, no rush period to contend with and I expected better. Had your oil been changed and the burger made as requested, this might have easily been a 4-star review. I could have forgiven the communication issue if after 5 times of going through the simple order it had been made correctly. But, it was not! These things--if folks care--could be fixed fairly easily and so it it hoped that my content directs you into action, better training, checking things, changing your oil more frequently. All of which would result in a smoother operation with a higher level of satisfaction and generally more pleasant working conditions for your staff and restaurant. Do these things and you'll be making even MORE $$. Update: Within minutes of posting this review I received a NASTY, blaming, pvt message from the owner calling me a 'racist and telling me not to come again' (2 days in a row!). Sadly, I picture a WARZONE of hassles, bad management, an indifferent staff, wrong orders, angry customers, miscommunications and a shell shocked sub-par manager intent on turning customers into actual enemies when all that was expected was a basic, "Sorry, will try harder next time." "Psst. it's called 'aces in their places' meaning you don't put folks with weak communication skills on the drive through speaker and the order counter. I simply pointed out that english isn't his primary language as evidenced by the F I V E TIMES I had to repeat the order! Not only did he struggle with a simple order, he looked like a 'deer caught in the headlights' while trying to understand the order. So, why is HE taking the orders??? Had you the professionalism to actually require employees to wear a nametag, such a description would not have been necessary. I was referring to ONE man, NOT 'ALL men of middle eastern descent' as you lashed out in your message to me. Get it right. At $2.00 expectations are lower than those that are at $12.00. Regardless, expecting the food to be made right is not unreasonable. Stop blaming EVERYONE who tries to actually help your business by pointing out legitimate criticisms. Your snotty message makes folks want to go out of their way to badmouth your business. And they will ALWAYS remember you striking out when you didn't need to, BLAMING the customer while TOTALLY discrediting their experience and excusing yourself. YOU blew it. Start taking some responsibility and improving! -G

    Nasty message in response to my review

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    3 months ago

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    5 months ago

    The service is great and their happy hour from 3-7pm does not disappoint (especially in this economy).

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    3 years ago

    Appreciate the time the took to cook our food so fresh and hot. Drive-thru system needs repair but overall a great experience.

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    Page 1 of 4

    Ask the Community - Frosty Queen

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    The Burger Shack

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    Wow, the restaurant from the outside doesn't seem like much, but damn can they cook a good burger…read moreand make a tasty shake. I got the classic shack burger and a vanilla milk shake and the combo almost knocked me into a food coma. The milkshake here is honestly one of the best I've had. If you are craving for burgers, I highly recommend this place. Parking shouldn't be an issue. The restaurant is located in a small plaza. There seems to be a lot of parking spots available.

    The Burger Shack is one of the more affordable burger spots around. You can walk in with about $20…read moreand leave with a full meal. I ordered the Smash Burger combo and really enjoyed it. The burger was cheesy, flavorful, and came with a generous amount of fries, making it a great value. The biggest downside was the menu consistency. The online menu didn't match what was available in store, and when I tried ordering items advertised online I was met with upcharges. The food came out quickly, but I was disappointed that my shake didn't include whipped cream as advertised. My mom and sister also felt the Western Burger and Shack Burger could have used more seasoning (lacked flavor). Overall, I enjoyed my meal and would come back for the value and the Smash Burger, but I hope they update the menu descriptions to better match what customers actually receive.

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    Smash Bros Bistro

    4.8(170 reviews)
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    Service? Phenomenal Food? Amazing!!! Our new regular…read morespot. We're coming back next Sunday for breakfast. Don't sleep on this place!!!

    This is a wonderful burger (more foods are offered every couple of months) joint. Quite simply,…read moreit's one of the top 10 on my list for burgs, many defunct years ago. Beautifully crusted and cooked through but very juicy and TENDER patties. That means Handmade. Cheddar cheese, FERMENTED pickles, grilled on the cusp of caramelized and a really nice bun. Fresh and light yet strong enough to stand up to the relentless juices out flowing from the patties. For the Record: all 3 of us had Double Smash Burgers. Mine and Friend 1 had the same. Friend 2 had the Bacon and Blue option. We split an order each of Fries and Sweet Potato Fries, both crisp and tender, salted just right. We all had fountain drinks. With Tax and tip, it was under $65. Not an inexpensive burger combo but it was a hellofa MEAL. Friend 2 and I are repeat diners. It was Friend 1's first time. While we were eating he acknowledged my ranting about Smash Bros was justified. Located off the NE Corner, Bullard Ave at Fresno St. Iingress is on Fresno St at the 7-11. Also, they're carefully expanding their menu. Several Italian dishes are offered as well as desserts. Ask about their Catering! Smash Bros Bistro; great burgs, good fries and other sides, ever expanding menus and 2 cool brothers playing up JOY. Hungry Joey says, "Check it out!"

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    Weekend Dreams Burgers & Grill - Chili Cheese Fries

    Weekend Dreams Burgers & Grill

    4.5(494 reviews)
    5.4 mi
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    Finally coming here myself. Super busy place on a Friday evening where everyone is trying to get…read moredinner. But that's not the reason, I think people come here because of the amazing service and the great food and options here. They do not just do American like your burger and fries, but also Mexican food, and Asian food like teriyaki rice bowls. I was quite surprised how extensive the menu is. The owner is super chill and friendly to all the guest. I really appreciate great customer service. The order: I got the steak and pepper hoagie sandwich, absolutely delicious and filling. The meat is not overly cook, the peppers add a settle sweetness and layer to the sandwich, I was stuffed. My husband got the patty melt, it's a patty and two type of cheese on a square sandwich bread, he gave that a 8/10. The kids got the big cheese burger with nothing on it but the cheese and fries. I have to come back and try their other menu items. I'm intrigued!

    First time here and was disappointed. It was packed and looked like a good bbq spot so we decided…read moreto give it a try. Although they did have Asian dishes as well. We were greeted and seated and given a menu. We chose to share the Tri Tip sandwich since it was a bbq joint. We were not expecting the Tri-Tip to be chopped up with onions. Bread and bbq sauce was good but the meat itself was overly salted and not enjoyable. Portion was great and I'm glad we decided to share. Fries were nicely fried and barely seasoned. Which worked out because it helped balance the saltiness from the meat. Service could had been better, we were asked if our drinks came out and we said no twice, until we finally got our drinks. This looks like a good place to come watch sport. It was heavily decorated with football things (mostly Niners) and had multiple tvs.

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    Freddy's Frozen Custard & Steakburgers

    Freddy's Frozen Custard & Steakburgers

    4.4(13 reviews)
    18.7 mi

    I love Freddy's!! I usually have them when I'm driving to/from LA and stop at the location in…read moreBakersfield. So glad that they have a location closer at the Table Mountain Casino. This location has the regular menu items and they do not feature any of the seasonal or specialty items that the regular locations have. That's fine because the regular menu is good enough! The Freddy's Original Double meal is my go-to, the burger is cooked perfectly and seasoned well. I love how thin the patties are and I especially love the crispy edges. The burger comes with cheese, pickles, mustard and onions. While I don't really like pickles and mustard on my burgers, I actually couldn't see myself eating a plain burger here because all of the toppings pair well together and make the burger that much better. I really love the fries as well, they are skinner than shoestring fries and you have to dip them in the fry sauce. The service here is great and the staff are super friendly. The prices are pretty average and what you would expect from a fast-food place inside of a casino but you do get a small discount with your player's card. Overall, Freddy's is amazing and definitely a must try!

    The steakburgers are well seasoned and absolutely delicious!!!…read more I have the bacon double combo with no mustard added some mayo's extra pickles and the fries were great! My niece took a bite and said we have to stay longer so she can have a burger in a few hours lol

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    Fatburger & Buffalo's Express - 1000 Island Burger

    Fatburger & Buffalo's Express

    2.4(91 reviews)
    8.0 mi
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    I pass by this Fatburger shop weekly and decided to try their basic hamburger for lunch today…read more The restaurant is very clean-looking, and the young lady taking my order was very nice and polite. After a 10-minute wait in the drive-thru, with only one person ahead of me, my $9.10 hamburger was handed over. The hamburger patty covered the entire bun, and that surprised me. Though the patty was large, it was dry and somewhat overcooked. The deep char flavor made up for a little of that, but it was dry. Overriding all of that was the combination of pickle and mustard. The burger was dry and tart. The shredded lettuce didn't help. I did not see a tomato slice; mustard seemed to be the only spread. Overall, it was disappointing. It should have been in the $4.50 range. Ordering additional condiments or cheese might have wet it down a little. Three stars because of the pleasant staff member. The burger itself was one star.

    I only go to Fatburger for the chocolate chip cookies. I went yesterday, which was Thursday, and…read morethe delivery guy was bringing their inventory. The worker indicates that they don't have any cookies right now that the guy was just now unloading supplies. So I come back today, Friday, and I'll be damned if the worker indicates they ain't got no cookies. I said the worker told me yesterday they would have em. Anyhow do what you want with this review, they just irritated my fat self.

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    Frosty Queen - burgers - Updated June 2026

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