My wife and I just purchased luxury vinyl plank and tile for our home. We did not begin our search…read morewith Adams Carpet, but we chose them for our project. There are several reasons for this. The price we paid for the product and installation was very fair. They sell excellent products all manufactured by well-known, reputable companies. They are a local business with years of experience. Those are excellent selling points in and of themselves, but they were not the deciding factor. Brad Smith helped and guided us every step of the way. He went above and beyond to find answers to our questions since we were far from experts. He was kind, courteous, and extremely professional at every turn. He responded promptly to texts and emails. I could go on and on. Brad is the type of person we all want and deserve when we spend our hard-earned money. Unfortunately, this type of honest customer service is becoming more and more rare. Adam's Carpet, I hope you realize how lucky you are to have Brad working for you! Tom Proctor

I'll start off that Brad Smith was great to work with and Adams Carpet One Floor & Home should be…read morethankful they have him. People like Brad is who builds positive reputations for companies because everything that went wrong, he was all over it to remedy the situation with the hardwood floor installer. The carpet installer was seamless with no issues. Here are the issues we had: The hardwood floor crew got stain on my baseboard trim, few hand prints on my newly painted walls, and on the stairs spindles, skirtboard, and risers. I had to correct myself. He also didn't remove the painters tape on the entire stairs once the job was complete. I had to personally remove. There is a gap behind my 1/2 bath door and another area of my home where the installer didn't run the hardwood all the way to the wall. There are also areas along that wall where the hardwood was run adequately and there is cold air seeping through from the crawl space. We have not remedied this situation yet. On day 1, the helper was removing the 1/2 bath vanity. The helper didn't turn off the water and pulled the water line out of the nut that screws onto the water valve which resulted in flooding my bathroom floor (I actually happened to walk into the house in the middle of the issue). Water was standing on the floor, sprayed all over the walls, and drenched the inside of the vanity. I currently have water staining inside the cabinet from where it was drenched. Helper got the water shut off and said he was going to get everything cleaned up once his boss got back from lunch and have the floor dried before they laid the new hardwood flooring. Someone from the crew went into our personal belongings in the garage and retrieved 3 bath towels and used our baby's bottle container to collect water. The same container that's used to clean my newborn's baby bottles. Needless to say, we had to dispose of the baby container. There is a nail in the quarter round trim that is sticking out - still needs to be fixed or replaced. The floor cracks when you walk on it so I'm not sure if this is from settling or the installer didn't adequately dry the sub floor and there's moisture issues. Last thing is the installer didn't stink behind the toilet and you can see the color difference when you walk into the 1/2 bath because it's In the line of sight.