Liz was super helpful getting me some balloons and a rental helium tank!read more

The bottle return never works. I have tried three times since it has opened and no one knows how to…read morefix it. This last time I had to wait for all the store customers to be done even though there was three workers there. Not going there anymore.

The store manager yelled at me to get out after buying a chocolate milk. She was in a very rough…read moremood and not dressed for the job. The Employee working the cash register is a very kinda young man and deserves a raise.

The clerk had her nose uncovered the entire time I was there. Friendly but poor Covid precautions.read more

This store was wonderful..i had to drive 30 miles out of my way as the Norton shores party city was…read morea epic fail in every way..they lied about having what I needed in store stock they were rude and under trained and store was a complete mess.. however when I did ally made it to the Holland party city almost an hour away they were so wonderful on the ball kind and helpful ..they helped me with my purchase and had me in and out in less than 20 minutes..well worth the drive..thank you

Love, love this store! This store makes celebrations and…read morecrafts affordable. Great decorations for classrooms and daycare. They have a collective variety of other items. The people who work there are very helpful and polite as well! just hope they stay around many more years.

I've been coming here for many years when my bunco group would come up to Saugatuck for a long…read moreweekend every Sept. This is a great store to pick up all kinds of paper plates, napkins, party supplies, etc. Wish I lived closer so I could stop in more often but I'm in Northwest IN. Yes, the prices have increased over the years but whose prices haven't?? Still a great bargain at only 50 cents a package! Can't find that anywhere else, not even at the Dollar Stores. Nothing fancy about the place but who cares with the great deals they have. I highly recommend stopping and shopping! So worth it!!

The guy that owns it is awesome!!! Super friendly, great prices!!!! :-)read more

So I stopped in to pick up a few more pieces to a costume that I already had, to make it complete…read more This location had more than enough stock, especially on Halloween Weekend. The owners, managers, or whomever responsible for making sure there was enough costumes and accessories did a pretty good job. Now, here comes the issue...... the staff. I wholeheartedly understand that working retail and dealing with the general public has to be on of the hardest, annoying, bothersome and infuriating jobs in the world. People are rude and sometimes they take their day out on the staff of whichever store they go into, so I completely understand the frustration, especially when the store is busy. With all that being said, I asked one employee a question about necklaces, and I was already hesitant due to the look on her face. She looked as though I was intruding in her house. After having to repeat myself she said they're on the next aisle, but seemed rather annoyed that I even had the audacity to ask her a question. I go to the next aisle, they weren't there (No worries). Alright it's fine. I find them myself. I walk past another employee who looks even angrier than the last one and ask a question about hair/wigs. She looks at my like "why are you even talking to me"..... BECAUSE YOU WORK HERE.... but tells me to check the wig aisle with much attitude. I don't even say thank you and just walk away because the amount of hostility over a simple question made no sense to me. I finally just say I'm leaving and pay for my stuff at the cash register. There might of been four employees at the register and you guessed it, at least 2 of them looked as though they were dragged into work against their will, and had a taste of spoiled milk in their mouths. Like I stated before I understand that retail is hard but being busy is not an excuse for being the worlds most uninviting party city employees in America.

Had to go here once to make a return because I buy everything from party city online and had the…read moreabsolute worst experience. Customer service is horrible and had no idea what they were doing. Extremely unprofessional

The best selection of alcohol in town. They got me out of a pinch and saved me the long drive down…read moreto Holland. Bruce was extremely knowledgeable and friendly. Will be definitely be coming back!

I think I took the staff by surprise coming in, as they were opening, to grab some balloons to…read moresurprise my son on his birthday. There were two or three employees working the front desk. I think they were still waking up, but all in all, they got me what I needed and out the door I went.

There is a large parking lot with many parking options outside the store. When I came in I was…read moregreeted and asked if I needed help. I was directed to the correct aisle where I found exactly what was needed for my party's needs. The area was clean, stocked full of party plates and candy decorations. One Stop shop if you need to throw a party. I always enjoy the options of Lots of balloons. Great deals and lots of smiles. So Happy I stopped in tonight.

Extremely helpful employees and great selection of merchandise that is fairly priced.read more

Incredibly helpful on two pre-Halloween visits and very helpful while shopping for party…read moredecorations and favors for my Dad's birthday.The two complainers/whiners who posted negative reviews; were you high when you visited or posted your negative comments? I truly enjoyed all employees that my wife and I had the pleasure to encounter an deal with at the Harvey St store. A+++++

I have shopped here a few times for different party decorations. I find their prices to be higher…read morethan what you'd pay at a normal retailer, however, they have everything you could want for decor or hosting a party. Decorations to serving pieces in many themes and colors. If i can't find what i want at the dollar store or another discount store, I come here to get everything I need. I stopped in two weeks ago to see if they would be able to help me with my gender surprise party and the balloon I needed to be filled. The staff was SO accommodating and very helpful. They had obviously done this before! I brought in my own large balloon- as they do not sell a gold balloon with a 36 inch diameter that I wanted for the party. They were more than happy to fill it for a small cost. I gave them our note from our Dr that indicated the baby's gender (that i did not want to see- as this was a surprise for us as well) and two packets of confetti- pink and blue. I asked them to please fill the balloon with the color coordinating confetti with the gender of the baby and to throw the other confetti out so i would not see it once i picked up the balloon. Also, i asked them to reseal the note so i would not see that, but i wanted it returned when i picked up the inflated, confetti filled balloon. Not only did they follow my instructions PERFECTLY, but they were SO nice and sweet about it all. They helped insure that the surprise was intact and I would not find out from them. It worked out awesome. I also purchased other balloons from them for decoration and i was able to pick them up at the time i specified and all was ready to go. I am so appreciate of their help and effort to make our gender surprise a successful surprise! You can tell they do this a lot!

Went to party city in Grandville and bought table clothes yesterday for my wedding for $3.69. Went…read moreto Walker location today and they charged $5.99 and wouldnt price match even though i was told they would. Manager called and confirmed with the other store but still wouldnt price match. Customer service was terrible. Manager Michelle was extremely rude and not helpful what so ever. She also had a terrible attitude. Ive had awful service here multiple times and will nevergo back again, i will also warn everyone i know to avoid this place at all costs.