We've always used Alex Shuttle service to and from Frankfurt. Even when we were stationed to other…read moreplaces than Ramstein we booked the shuttle to Ramstein and rented a car from post. They've always been kind, understanding we were stressed and reliable. It was always a super experience. Now I would not recommend them! We booked them to pick us up after pcsing back into Ramstein with two kids and two dogs. The flight from Texas was delayed and the airport took awhile to deliver the dogs for pick up, so we arranged to pay for the driver to wait. We hurried to the pick up spot as quickly as we possibly could with all our bagage, two dogs, teen and toddler. It was an older gentleman and he was ANGRY. So so angry. He acted as if the delay had been caused by us. We apologized and told him we had talked to dispatch and had paid extra but he seemed so hung up on his anger. We packed the van ourselves while he went to sit in the driver's seat. We got our kids and dogs into the van ourselves. I also speak German and I understood what he was saying under his breath when we were packing up the van. The drive was not pleasant. He drove uncomfortably fast. The van was so hot and awful. We did not complain. We just wanted to get to our TLA without the drama. It was so awful and we were just shocked. It was a very negative experience.

Don't USE!horrible service / Unsafe !!!!…read more After giving this company a second chance, "NEVER AGAIN" !!! The first time a colleague and had to wait an hour and half- then we had to drive to a remote area so they can switch drivers! WTH!!! Overall an hour trip lasted 4 hours from the airport !! This time I'm pissed! We have been waiting for 2 hours with a baby If stars is to be given ! No StArs should be, if possible Screw this company ! I contacted the company asking why I had to wait, they didn't even bother replying BS!!! Plus this driver we have is a douche!! Looking though papers and talking on the phone while driving - while There is a infant in the van - Do not useb

Excellent airport service! I booked a round trip with the wrong returned date. They had my flight…read moreinfo, so they're still there the day after to pick me upon my arrival. We'll use them again and recommend to friend for all future airport service.

From the owner: Transfert Aéroports Basel, Zurich, Strasbourg Gares Belfort…read moreTGV, Mulhouse, Basel SBB Transport de malades assis ALL Destinations, 7/7 24/24