Technically, I never buy anything at this UPS Store as the only reason I darken their doorway is…read morefor returns. Be it Amazon returns or to return textbook rentals for different people in my household. My most recent encounter was to do a few Amazon returns the day after Christmas, apparently, the same as everybody else in the area. The four people in the store were all over the place but overall, they handled the never-ending rush as well as can be expected. Two of our returns were able to be done via the self-serve kiosk and one (the largest in terms of size) has to go up to the counter. Either way, very fast and everything worked as advertised. This store is not the closest to the home office in terms of distance and the parking in the strip mall lot can at times be diabolical, but I've never had an issue with things not being done and processed here as quick as possible.

Tried to track an overnight express package that delivery was attempted unsuccessfully 3 times. I…read morewas transferred to Linda who tried to help me. Two hours later after my customer confirmed delivery was a failure. The FedEx rep tried to get DONNA to help but DONNA refused to talk to me or help with the location of my package. Ultimately, the recipient had to drive to the shipping facility and pick his package up.

We had the pleasure of working with one of the techs from Valley computers, they were able to solve…read moreall our computer problems. We had HP online attempting to solve our issues, they fix one thing corrupt another, etc. From there we went to Microsoft online, SAME PROBLEMS. FIX ONE THING BREAK ANOTHER. We lost a lot of time and money with BOTH of them. The time lost with them online was horrendous( full days). Thank you Valley computers for fixing our problems at a relatively low cost. Carlos

They're the place to go for tech support. Next time I've a problem, I'm going here…read more I've dealt with Dell online, attempted to deal with ASUS, and had a number of bad experiences at Best Buy. This is the first place to say they wouldn't charge unless they got it right. With flexible hours and a friendly group of people working there. While best buy was pushing their warranties and wasting my time and money with random diagnoses, these guys got it right the first time. The only down side? They're located in an unlabeled building. Trust the address and go inside to ask for valley computer service. Definitely worth the trouble.

My insurance company referred me to Dergham IT to have my MacBook repaired. They said that Dergham…read moreIT was the most reputable in the Lehigh Valley Area. Well, they weren't wrong! Mark went above and beyond to fix my MacBook, and I greatly appreciate it! He provided A+ service, and I will definitely be a returning customer! I will suggest Mark to anyone I know who has a computer problem. They are far better off bringing it here rather than GeekSquad.

These guys aren't just awesome they're so honest it's surprising, since the computer tower we…read morebrought in wasn't ours. We had to describe the complaints my sibling has repeated for a little over a year now. The guys instantly said they were almost positive they knew what was wrong and asked if we had a few minutes to wait. And in those few minutes they fixed the issue and just charged us a diagnostic fee. We had expected needing to replace/buy something for the tower. (My father and I were getting it fixed as a surprise for my sibling's birthday.) the honesty from them was incredibly refreshing. Also, they were very helpful in just moving the tower about. It was heavy and my father's arm was in a sling from a recent surgery. I would have moved it but they politely offered to remove it from the car and place it back in once it was repaired. I strongly recommend going here if you need you computers fixed. (We were also recommended to go there.)

Warm, welcoming staff. Owner Shabir is a gentleman; always smiling and ready to help. Whether we…read morestop by to drop off a package or stay to discuss a print job, the welcome is there. Staff is responsive and proactive with every task. We have used them for shipping an impossible-sized package (which arrived safely and intact during the horrible 2020 Xmas season), for simple drop offs, and for printing. There are closer print/drop off places to us, but my husband prefers this one because of the atmosphere of welcome.

From the owner: Welcome! Welcome to Lehigh Print & Data your one-stop source…read morefor all printing and document needs. Though the internet and other electronic media seem to command the center stage, printed documents are still the backbone of today's communications. At Lehigh Print & Data we have the perfect solutions for your documents and all of your marketing materials. And we specialize in providing solutions for difficult printing problems. Have a tough printing problem? Call Lehigh Print & Data today!

Needed some IT help at home. The tech came out and had everything fixed for me in no time.read more

I will be forever grateful to the wonderful people at Epoch IT. My laptop was hacked and I…read moresearched for computer services and saw Epoch listed. I called and the woman who answered (second ring, by the way, no long drawn-out introduction message) listened patiently and empathetically as I went on, and on, and on, about how embarrassed I was and I knew better, etc. She assured me Epoch would be happy to make it all better. No pressure or hype, just bring the laptop in and Epoch will take care of getting rid of any malicious software that the hackers loaded onto my hard drive. I did that and in less than 24 hours (yes, a little $$$ extra for expedited service) my laptop was clean as a whistle. Matt and Doo Yen were wonderful. So pleasant and patient which is exactly what I needed. This hacking event spurred me on to get a new desktop and Matt came and picked up both the old and the new desktop and brought it back the next day with all of my files loaded onto my new machine. Matt made it easy for me to access all of my files which is amazing if you've ever had to bring all of your files over from an old computer to a new one. I am up and running again (I work part time for a lawyer) and I feel assured my machines are clean and running at peak speed and Epoch turned a very stressful situation into a happy ending. Thank you Matt and Doo Yen for keeping my spirits up and saving the day!