I am the owner of this business!! All I have to say about the 3 bad reviews that started this on yelp is that working with the public can be very hard! Some people are hard to please. Liars themselves and con artist who want something for nothing! Am I perfect? By no means but please do not believe everything you see because none of that is true!! Have I been delayed? Yes! This business is tough! I have never lost a pet, had one die and for sure never have drugged one! I strive on delivering happy and healthy babies SAFELY and I will continue to do just that!! Please find my Facebook page Furbaby Transport where I have over 1,300 followers and reach out to ANY of them for a reference! Thank you and God Bless!! read more

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LIAR AND A FRAUD!! This woman Shelley is a liar!!! We had our Goldendoodle puppy picked up on Saturday morning at 6am in Missouri coming to New Jersey. She told our breeder and us that she was expecting to be to our house by Sunday evening give or take. Once Sunday comes, I shoot her a text asking when we will be expecting her and she said she was in Indiana. She gave us some lame excuse that she was "sick" and really trying her "best". With this whole global epidemic going on, we were petrified that our puppy was even in her care not knowing if she was a carrier for Covid 19, when she was telling us she was "sick" and "too tired" to drive. There was barely any communication. We were told there would be pictures sent of our puppy, and she'd keep in touch her whole drive. We received one set of pictures, and they were not even good ones. She would not reach out UNLESS I texted first. Scout was expected Sunday, which then turned to Monday, which than turned into Tuesday. He was supposed to be delivered to our door, thats what we paid for. Instead we had to go meet her on the NJ Tpke along with Scout's brother Baxter who was supposed to be going to Boston. Baxter's parents decided to take the 5hr trip to come pick up their puppy instead of waiting another 2 days. Our breeder is incredible, she has a very good friend who had used Shelley 5 times with zero issues, thats why she felt comfortable using someone she felt was reputable. She was sadly mistaken, and everyone else who was supposed to be using this service cancelled their trips with her. On Monday when were all at our witts-end, she was right outside of Pittsburgh which was about 6hrs give or take from us in NJ. She threatened to turn around and take our puppies back to Missouri without a refund if we were not okay with her getting a motel for the night and "supposedly" taking our puppy into the room with her, which all of that violates our breeders health contract with her even taking them out of the car. When we put all of the pieces together of to trying to figure out where our boy was the entire trip, we figured out she had been driving a total of about 5 hrs a day. In a total of 3 days, she drove about 12hrs. There was NO REASON for her to go to Indiana, along with Pittsburgh. Our puppy along with many others she was picking up and dropping off were locked in a cage for a straight 4 days. When we finally got Scout in our hands, he wreaked of urine and could tell he was sedated of some sort, also again with the whole epidemic going on and with her saying she "wasn't feeling good" SHE KISSED OUR PUPPY GOODBYE!! This whole thing turned out to be a huge mess. Long story short DO NOT USE THIS COMPANY. She is a liar and a fraud!!!! read more

Worse than I can express, Shelley Moody of Fur Baby transport picked up the puppies for delivery Saturday morning in Springfield, Mo at 6 am to be there in NJ, Sunday morning on a 17 hour drive and it is Tues at 6 pm she is not answering and has still not arrived. DO NOT PUT YOUR PETS IN HER CARE!!! This has been the worst nightmare of transporting pets I have ever heard or seen. I'm in fear for the 11 wk old puppies... UPDATE They arrived 4 days later and the customers had to come meet her or wait another day and she gave no refund although it was paid to be door to door in two days. She lied throughout the trip and transported more puppies than legally allowed for a transporter who is not USDA licensed to carry live animals based on a photo update on the trip. We are having the puppies drug tested for sedatives based on another person's yelp review... will update findings. read more

If there were an option for zero stars, this woman would get that for a review! Please, I beg of you, do NOT use Shelly Moody of Furbaby Transport. My 3 pound pup was picked up from my breeder in Missouri on Saturday morning and was supposed to arrive by Sunday. She has promised to communicate and send pictures throughout the trip which just didn't happen. Furthermore, if you did ask her about her whereabouts she would lie, get angry, call me selfish and entitled and make threats to bring puppy back to the breeder. The breeder sent enough food for two days and she was also very worried about this pup. The breeder became so concerned because she couldn't reach Shelly that she filed reports with USDA as well as a police report. My puppy finally arrived Wednesday afternoon and was starving and very sick. She has Giardia and has been to the vet 3 times in the last 3 days. She's on 3 meds and still not doing better. Please do NOT use this transport and please spread the word to breeders as well. read more