I would be very careful using the Specialty Shop. I have had some bad experiences and my mother…read morerecently had a poor experience. They seem to not follow through if there is an issue. I believe it is a lack of details and an attitude of "what are you going to do about it". My mom's floor is ok, but the details were poor. The steps are a mess and now she has to hire someone else to fix the issue. In my case they laid a new carpet over an old glue down carpet and this really caused a mess. I know their installers are not local, so you might consider that as a factor when and if you consider them. I will choose to go elsewhere in the future.

I'm really pleased with our experience with Northern Colorado Carpets. We used them for flooring…read morein the house that we built in Estes Park and it turned out really nicel. One unexpected issue we had after the install was that we have large south facing windows and there is one small part of the floor that receives intense sun/heat all day and this was causing the flooring to bubble just a bit. Derek recommended we use tile for that part of the floor and they swapped it out at no cost. The tile install also turned out really nice. I'm appreciative of all their help and will be using them again when we add an addition to our house.

NCC has old school customer service values which is so appreciated. A family owned business for…read moremany years, they get what it takes to make their customers happy. I highly recommend.

Do not hire Reunion Carpet Care. The man who runs this business is flakey and also just threatened…read moreme this morning on NextDoor saying that I should be careful because he has my address and then tried to say that I lock animals in rooms when that's not the case at all. I was warned of his aggressive behavior by another person. Be warned and don't use his services

Called Reunion carpet cleaners and he came out the next day he was on time and was super easy to…read morework with.. He did a great job the new addition to the family decided he wanted to mark his territory so we needed a cleaning asap will definitely call him back for another cleaning in a couple of months.. As far as the dog he went to re training and has been accident free.

These guys are the best in the business. They came out on very short notice 3 times to clean…read moreextensive dog poop messes out of my in laws' carpet and left it looking and smelling like new. We just used them to clean carpets and a sofa in our house, and the results are beautiful to behold. Perhaps most notably, Josh and Tinaya are always friendly, responsive, and accommodating, and their prices extremely reasonable. Their helpful manner and excellent work have restored our emotional well-being every time they have done a job for us, which is an invaluable benefit to customers. Highly recommend to everyone!

Josh was so great! He transformed my shag rug that had pet stains. He also had the best pricing!read more

Me and my wife had started a lease with Aaron's rent to own several years back on a Samsung washer…read moreand dryer set. Eventually the washer needed to be serviced so we sent it off with them. My wife keeps these things in perfect shape, cosmetically speaking. So we asked them to take the utmost care with the washer. When it returned to us, it was banged up and scratched horribly. We were upset and eventually they decided to pick up the set and cut ties. We were left without a washer and dryer and thousands of dollars out of our pocket on the lease. Time passes by and we are sent an email from the new manager inviting us back. We explained our hesitance and the previous situation and were assured there would not be any repeats. We finally gave in and got the same washer and dryer set. Well, the time came when the dryer needed serviced. We begged them not to harm or damage the dryer but lo and behold it returned with the scratches on the top and side of the dryer. We called, emailed, everything. The ultimate result...... They cut ties and left us with the set with which the washer was also needing serviced now. Close to $6000 have gone into that place that we will never see back. Please email me if you have had any bad experiences mazejohonnett@gmail.com

This place is the worst. Customer service is a joke. The employee's are ignorant in regards to…read morecompany policies. Their ethics are even worst. Spend your money and time some where else.

Scheduling was a breeze and James contacted me right away with a quote and to get more information…read morearound our needs. Richard showed up exactly when expected and was flexible with our timing and last minute scheduling changes surrounding our move date. Our carpets in the house we just bought are about ten years old, and he was able to get most of the high traffic areas and stains to look virtually non-existent! Not only did Richard do a fantastic job cleaning, he also helped us to move some larger furniture out of the way to get the entire living room cleaned appropriately. We enjoyed our conversation with Richard and will definitely look to hiring this company for any of our future needs. Don't hesitate to schedule a service with Pro Clean Care!

Pro Clean Care was very fast responding to an estimate request sent through yelp. They were…read moreflexible with scheduling, working with us when we needed to push the carpet cleaning back a day. Pro Clean Care worked extremely hard to remove all the pet hair and odor out of my carpets. That was a big task since we have a Bernese Mountain dog that sheds constantly. I was pleased with the end results and recommend to anyone needing carpet care. Bonus...they give back to the community, giving a portion of your payment to disable Vets.