It is amazing how much they squeeze into this little shop. All the furniture is of a very high…read morestandard & better quality than the out of town furniture shops in retail parks.

Furniture 2 Go Direct. YES!…read more Highly recommended and experienced and very cheap priced furniture. With excellent free delivery service.

From the owner: Leading Distributors of Quality Furniture To Landlords, Housing Markets and the General Public At…read moreFactory Direct Prices In and Around the London and surrounding Counties. Free Same / Next Day Delivery www.Furniture2GoDirect.com

Order a mattress on June 24th 2021 I paid in full and was told in would be delivered in 7 - 9…read more weeks, the time came still no mattress, no phone calls from them, I phone them many times with no help from them at all, went back to the store to find out when my order was going to be delivered and I was told my a salesman it would be delivered the following Monday, we waited all day for the delivery but it still did not arrive more false information. So in the end we returned to the store on the 19th October to get my money refunded, so five months of my time wasted. I would never ever recommend this store to anyone.

DO NOT SHOP AT FURNITURE VILLAGE. I bought a bed set with mattress costing £1000. Within 2 weeks of…read morereceiving the order, I realised mattress was faulty. I rung the customer after care team. It takes an hour to get through. They would promise to ring me and then they'd ring my land line despite me giving them my mobile and telling them I would not be home. They closed the case saying they could not get hold of me. I went to the shop and there were customers yelling at the staff due to problems one was on old Irish man who said his wife was too distraught to come to the shop. The other was a young man who said his disabled parents had received faulty goods with no solution. The man I spoke to a tall Asian man mocked me until I cried. After numerous calls they sent an engineer who did a test within 5 mins and didn't even lie on mattress and said the bed was fine and the case was closed. The bed is 4 months old. I am now thinking of going to the small claims court.

Large store with a good range o furniture, bedding, lighting, soft furnishings and accessories…read more Staff are helpful and don't pressure you to buy like some stores. Bit of a nuisance not being able to pick up small furniture, such as a mirror, straight away. It has to be delivered at cost which I think is a bit of a rip off.

Shout out to Megan who gave us some great service. Went there during the sale and bought 4 pieces…read moreof Balmoral furniture (fancy!). Unfortunately one piece, the single bookcase had just been discontinued and we weren't able to order it. Megan then offered the store model as an ex display piece and seeing as I wanted two, called round all of the London stores looking for another one. Unfortunately (again!) one couldn't be found so she took us round the entire range until we found a suitable replacement. We also bought another store piece and completed the order. I had everything finally delivered yesterday and delivery was also good, the Laura Ashley people have me an expected time a couple of days in advance, called beforehand and delivered the ones from warehouse without issue. The independent delivery guy, Desmond, recommended by the store also delivered early. I felt really bad as I live on the fourth floor and one of his pieces didn't fit in the lift, he'd already told me that if this was the case there would be an extra fee, but the speed and professionalism he did it in meant that I had no problem in doing so. I'll definitely check out Laura Ashley again the next time I'm looking for furniture!

Class act. They know their stuff brillantly. Great value too for such upscale items. Wonderful…read moreexperience.